Shez Posted December 8, 2020 Share Posted December 8, 2020 For a number of years I have used the "safety flux" sold by "Building O Gauge Online". Though the website never seems to be updated I have never had any problems ordering through it. Last month I ordered a bottle of flux and some solder. The site took my order via paypal and I got an acknowledgement e mail. However I have not received my order, and the e mail only replies to an administrator. Can anyone get me in contact with those who supply through this site? Link to post Share on other sites More sharing options...
RMweb Gold Nickey Line Posted January 1, 2021 RMweb Gold Share Posted January 1, 2021 The website is no longer extant; perhaps the business has folded? Would be a shame, the flux is excellent... Link to post Share on other sites More sharing options...
RMweb Gold Bucoops Posted January 1, 2021 RMweb Gold Share Posted January 1, 2021 Oh, really hope not! Link to post Share on other sites More sharing options...
Shez Posted January 5, 2021 Author Share Posted January 5, 2021 Anyone heard anything on this? Still had nothing through despite the site taking the payment. Link to post Share on other sites More sharing options...
RMweb Premium eldavo Posted January 5, 2021 RMweb Premium Share Posted January 5, 2021 I have the same problem. Ordered some flux in September, payment taken, confirmation email received and .... nothing! No response to emails and I can find no sign of a phone number or any way of contacting. I guess it's time to call my credit card company. Cheers Dave Link to post Share on other sites More sharing options...
Mike G Posted January 7, 2021 Share Posted January 7, 2021 The website is back up and the page with the webshop, is working. Dare I chance an order for flux? Mike Link to post Share on other sites More sharing options...
RMweb Gold Nickey Line Posted January 7, 2021 RMweb Gold Share Posted January 7, 2021 (edited) 1 hour ago, Mike G said: The website is back up and the page with the webshop, is working. Dare I chance an order for flux? Mike There's no info on the website to suggest there's been any sort of problem, or indeed any updates at all. It's a good start, but I think I'd be inclined to email first to see if you get some sort of response... Thinking about it I'd be surprised if there isn't someone on this forum who knows more? Edited January 7, 2021 by Nickey Line Addition Link to post Share on other sites More sharing options...
micklner Posted January 8, 2021 Share Posted January 8, 2021 There is no contact email on the page. Link to post Share on other sites More sharing options...
D51 Posted January 8, 2021 Share Posted January 8, 2021 Click "vendor information" on the "water based safety flux" page which gives the postal address, e-mail address and mobile phone number. 1 Link to post Share on other sites More sharing options...
RMweb Premium eldavo Posted January 8, 2021 RMweb Premium Share Posted January 8, 2021 (edited) Good spot on the phone number. Tried ringing but the call seems to get terminated even before ringing for me. Cheers Dave Edited January 8, 2021 by eldavo Link to post Share on other sites More sharing options...
I.C.L. 11 Posted January 8, 2021 Share Posted January 8, 2021 I should preface this by saying I have never used Building O Gauge Online flux but have often been tempted to try it based on hearing good things. Regarding a possible alternative supplier, pulling up the product safety data sheet from the webshop page gives the product name "Soldering Solution Frutti" and googling this led me to https://www.pearsons-glass.co.uk/safety-solder-flux The solution certainly appears to be a similar colour but again having never used either I can't comment on its effectiveness. Link to post Share on other sites More sharing options...
RMweb Gold Nickey Line Posted January 8, 2021 RMweb Gold Share Posted January 8, 2021 (edited) 2 hours ago, I.C.L. 11 said: I should preface this by saying I have never used Building O Gauge Online flux but have often been tempted to try it based on hearing good things. Regarding a possible alternative supplier, pulling up the product safety data sheet from the webshop page gives the product name "Soldering Solution Frutti" and googling this led me to https://www.pearsons-glass.co.uk/safety-solder-flux The solution certainly appears to be a similar colour but again having never used either I can't comment on its effectiveness. The last time I bought some it was no longer blue... ...I hope it's the same as I have two bottles! I haven't used it yet as I still have a little of the original blue stuff left. p.s. Thought I'd better check that I hadn't been sold two bottles of water! All seems okay, it works. Edited January 8, 2021 by Nickey Line Postscript added... Link to post Share on other sites More sharing options...
Shez Posted January 9, 2021 Author Share Posted January 9, 2021 Thanks for all this information everyone. I will search out the e mail address and phone number as D51 suggests and give it a try. Love the little picture of the D51 by the way - one of my favourite locos! Link to post Share on other sites More sharing options...
djparkins Posted January 12, 2021 Share Posted January 12, 2021 I have just spoken with Simon Varnam of Building O Gauge Online. He has asked me to post that he has had a minor stroke that has left him quite debilitated, but is hopeful things will improve in a while. He cannot source any flux right now due to supply issues. As soon as this changes any orders will be fulfilled. 1 2 7 Link to post Share on other sites More sharing options...
Shez Posted January 30, 2021 Author Share Posted January 30, 2021 Just picked this post up. Good to hear. Hope Simon is recovering. Link to post Share on other sites More sharing options...
whiteknight024 Posted February 27, 2021 Share Posted February 27, 2021 I wish Simon a speedy recovery and I hope in the coming months to receive my order when he is able to respond etc. 1 Link to post Share on other sites More sharing options...
RMweb Premium polybear Posted October 30, 2022 RMweb Premium Share Posted October 30, 2022 Does anyone know if there have been any developments regarding the availability of the flux please? Thanks. Link to post Share on other sites More sharing options...
micklner Posted October 30, 2022 Share Posted October 30, 2022 Pearsons Glass do a similar product . Just as good. 1 1 Link to post Share on other sites More sharing options...
djparkins Posted October 30, 2022 Share Posted October 30, 2022 11 hours ago, polybear said: Does anyone know if there have been any developments regarding the availability of the flux please? Thanks. Simon Varnam has ceased trading due to ill health following two strokes, as has been been stated previously. But as pointed out above above, there is an equivalent available. David Parkins 1 2 Link to post Share on other sites More sharing options...
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