RMweb Gold Revolution Mike B Posted November 3, 2022 RMweb Gold Share Posted November 3, 2022 33 minutes ago, cornish trains jez said: I've done this a few times and still waiting for a reply. 😞 What email address have you used? I've checked the support inbox and we don't appear to have any emails from you. Mike B Link to post Share on other sites More sharing options...
cornish trains jez Posted November 3, 2022 Share Posted November 3, 2022 1 hour ago, Revolution Mike B said: What email address have you used? I've checked the support inbox and we don't appear to have any emails from you. Mike B Hi Mike, It was the info@revolutiontrains.com I actually replied to one of your emails so not sure why it has not been received. My email was initially sent on 22nd September. I then chased up on 12th October and then again on the 21st. Still no reply ☹️ Best regards, Jeremy Link to post Share on other sites More sharing options...
RMweb Gold Revolution Mike B Posted November 3, 2022 RMweb Gold Share Posted November 3, 2022 39 minutes ago, cornish trains jez said: Hi Mike, It was the info@revolutiontrains.com I actually replied to one of your emails so not sure why it has not been received. My email was initially sent on 22nd September. I then chased up on 12th October and then again on the 21st. Still no reply ☹️ Best regards, Jeremy Hi Jeremy That's very odd. I've sent you a PM Cheers Mike B 1 Link to post Share on other sites More sharing options...
Scott Posted November 10, 2022 Share Posted November 10, 2022 I'm grateful that the replacement bodyshells will be provided. Just one question; is there a rough time for when these will be dispatched? I couldn't see anything on the Google form I received in receipt of my request. Link to post Share on other sites More sharing options...
RMweb Gold Revolution Mike Posted November 10, 2022 RMweb Gold Share Posted November 10, 2022 We've been giving people time to fill in the form then we will send them out in a batch (likely to be early next week as we've had to do some maintenance to our website). Cheers Mike Link to post Share on other sites More sharing options...
Hearts1874 Posted November 12, 2022 Share Posted November 12, 2022 On 11/11/2022 at 05:12, Revolution Mike said: We've been giving people time to fill in the form then we will send them out in a batch (likely to be early next week as we've had to do some maintenance to our website). Cheers Mike Yeah I haven’t any reply to the google from I filled in either so no sure if I am registered for a replacement body cheers John Mullen Link to post Share on other sites More sharing options...
RMweb Premium jbqfc Posted November 19, 2022 RMweb Premium Share Posted November 19, 2022 Thanks my replacement body arrive today John 1 Link to post Share on other sites More sharing options...
Scott Posted November 28, 2022 Share Posted November 28, 2022 I received mine over the weekend, yet to fit but it looks excellent. Thanks for sorting 👍 Link to post Share on other sites More sharing options...
87023Velocity Posted November 28, 2022 Share Posted November 28, 2022 Received one body, not received the second but expect on its way. Thanks for sorting. Cheers Simon 1 Link to post Share on other sites More sharing options...
RMweb Gold Revolution Mike B Posted December 2, 2022 RMweb Gold Share Posted December 2, 2022 Hi All Unfortunately, in my haste to get the replacement Strathclyde bodyshells out, I failed to notice that some people required more than one! I will atone for my heinous error and send them out next week. If anyone still needs a replacement, please fill out the form on our website. Cheers Mike B 2 Link to post Share on other sites More sharing options...
DavidMcKenzie Posted March 24, 2023 Share Posted March 24, 2023 The 321s finally made it out onto the layout. Big thanks to everyone who made this model happen 👍. It's made modeling the southern end of the wcml in the 90s possible. I'm very much looking forward to the 313s now. All the best, Dave 12 Link to post Share on other sites More sharing options...
RMweb Gold Kaput Posted May 28, 2023 RMweb Gold Share Posted May 28, 2023 Is anyone actually monitoring the support email in the manual for these? I sent an email about an issue on the 9th May and got the automatic reply but since then, nothing. Link to post Share on other sites More sharing options...
Blvrace Posted May 28, 2023 Share Posted May 28, 2023 4 hours ago, Kaput said: Is anyone actually monitoring the support email in the manual for these? I sent an email about an issue on the 9th May and got the automatic reply but since then, nothing. Good afternoon can you e mail me at simon.veasey@revolutiontrains.com i will try and help you out on Tuesday thanks simon Link to post Share on other sites More sharing options...
RMweb Gold Kaput Posted May 29, 2023 RMweb Gold Share Posted May 29, 2023 21 hours ago, Blvrace said: Good afternoon can you e mail me at simon.veasey@revolutiontrains.com i will try and help you out on Tuesday thanks simon Done, I've forward you the original email. Thanks. Link to post Share on other sites More sharing options...
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