Compensation from Royal Mail

[polybear]

This article may be of interest when sending items via Royal Mail - worth bearing in mind when selling items of value on the 'bay etc.

 

https://www.msn.com/en-gb/money/other/royal-mail-make-bizarre-decision-to-send-stamp-books-as-compensation-for-lost-parcels/ar-AA175lXJ?ocid=msedgntp&cvid=e2fbe3e9cfe046b9d76ca0222878c6d6https://www.msn.com/en-gb/money/other/royal-mail-make-bizarre-decision-to-send-stamp-books-as-compensation-for-lost-parcels/ar-AA175lXJ?ocid=msedgntp&cvid=e2fbe3e9cfe046b9d76ca0222878c6d6

 

HTH

Bear.

[The Fatadder]

I wonder what exactly Royal Mail consider proof of value, surely a receipt of payment and a completed ebay sale would be sufficient (but in one of the cases listed in the linked article that appears not to be the case.)

 

I have recently started taking advantage of the 48h parcels rates from RM which offer insurance up to £100 at about half the price of Special Delivery which I used to use (thus making the overall price of the sale more attractive.) 

I am more than a little concerned that this insurance is not worth the paper its printed on....

I wonder if any of the other companies are more reliable in that sense... 

[Michael Hodgson]

2 hours ago, The Fatadder said:

I wonder what exactly Royal Mail consider proof of value, surely a receipt of payment and a completed ebay sale would be sufficient (but in one of the cases listed in the linked article that appears not to be the case.)

 

I have recently started taking advantage of the 48h parcels rates from RM which offer insurance up to £100 at about half the price of Special Delivery which I used to use (thus making the overall price of the sale more attractive.) 

I am more than a little concerned that this insurance is not worth the paper its printed on....

I wonder if any of the other companies are more reliable in that sense... 

You could use Hermes, now trading as Evri, and try getting compensation out of them - almost everything is outside the scope of their compensation rules.

[Michael Hodgson]

6 hours ago, polybear said:

This article may be of interest when sending items via Royal Mail - worth bearing in mind when selling items of value on the 'bay etc.

 

https://www.msn.com/en-gb/money/other/royal-mail-make-bizarre-decision-to-send-stamp-books-as-compensation-for-lost-parcels/ar-AA175lXJ?ocid=msedgntp&cvid=e2fbe3e9cfe046b9d76ca0222878c6d6https://www.msn.com/en-gb/money/other/royal-mail-make-bizarre-decision-to-send-stamp-books-as-compensation-for-lost-parcels/ar-AA175lXJ?ocid=msedgntp&cvid=e2fbe3e9cfe046b9d76ca0222878c6d6

 

HTH

Bear.

 

I currently stick lots of penny and twopenny stamps on my ebay parcels as that's what they sent me when I traded in my non bar-coded ones, though I did get some larger denominations up to about 20p.

[Tony_S]

2 hours ago, Michael Hodgson said:

 

I currently stick lots of penny and twopenny stamps on my ebay parcels as that's what they sent me when I traded in my non bar-coded ones, though I did get some larger denominations up to about 20p.

We were sent first class barcoded stamps to the value of the non barcoded assortment  we sent. We were quite happy.