Chrisjh Posted September 6, 2023 Share Posted September 6, 2023 Just received my Accurascale Class 37 DCC Sound which looks and sounds superb ... however I have a couple of comments 1) The loco takes forever to get up to speed 2) It doesn't respond to changes in function for example when pressing different function keys i.e horn on / off, light on / off etc, nothing happens 3) It wont change direction without turning the controller and the layout off at the mains and will only change direction when re-booted I have a gaugemaster prodigy advance controller with no issues on other Bachmann / Hornby / revolution trains. Otherwise very impressed Really appreciate any thoughts, many thanks Chris Link to post Share on other sites More sharing options...
RMweb Gold Patrick Posted September 6, 2023 RMweb Gold Share Posted September 6, 2023 Hi Chris, Have you contacted our support channel for assistance on these issues? If not, drop us a line at support@accurascale.co.uk. Please include your order number and a short video clip which highlights the problems being experienced. We can then resolve this for you as quickly as possible. 1 Link to post Share on other sites More sharing options...
meatloaf Posted September 6, 2023 Share Posted September 6, 2023 I have a prodigy and dont have any issues but it does take a few seconds to respond to a command such as lights on or direction change. Link to post Share on other sites More sharing options...
Chrisjh Posted September 7, 2023 Author Share Posted September 7, 2023 12 hours ago, Patrick said: Hi Chris, Have you contacted our support channel for assistance on these issues? If not, drop us a line at support@accurascale.co.uk. Please include your order number and a short video clip which highlights the problems being experienced. We can then resolve this for you as quickly as possible. Thanks Patrick emailed support earlier this morning. Just wondering how you remove the chassis so I can insert the driver into the cab? Many thanks, Chris Link to post Share on other sites More sharing options...
RMweb Gold 55020 Posted September 7, 2023 RMweb Gold Share Posted September 7, 2023 4 hours ago, Chrisjh said: Just wondering how you remove the chassis so I can insert the driver into the cab? Many thanks, Chris It's in the leaflet titled "Operating and caring for your Accurascale model". Middle pages (parts diagram), bottom left. Although I don't have a refurb Class 37 model, so this is just an assumption that they'll all be the same. Steve Link to post Share on other sites More sharing options...
RMweb Gold Patrick Posted September 7, 2023 RMweb Gold Share Posted September 7, 2023 5 hours ago, Chrisjh said: Thanks Patrick emailed support earlier this morning. Just wondering how you remove the chassis so I can insert the driver into the cab? Many thanks, Chris As @55020 says above, details are included in the instructions. If you require further guidance just contact us directly via our support channel and we'll be standing by to assist. Link to post Share on other sites More sharing options...
Moderators AY Mod Posted September 7, 2023 Moderators Share Posted September 7, 2023 A separate topic wasn't necessary, especially as the title is vague. 1 1 Link to post Share on other sites More sharing options...
Recommended Posts