Has discovered two new words today; concretisation and processial... I'll give you a hint; they come from a business consultant from one of the "big four". Answers on a postcard please!
I thought concretisation was a way of saying that something had undergone a way of fixing or baselining a process. It actually means, an existing process! Processial is a very odd way of saying procedural (although there are subtle distinctions between a process and a procedure)!