gordon s Posted January 14, 2021 Share Posted January 14, 2021 Been running my iPad for a couple of hours now and no sign of the consent form after the reset. Fingers crossed....... 1 Link to post Share on other sites More sharing options...
RMweb Premium melmerby Posted January 14, 2021 RMweb Premium Share Posted January 14, 2021 I must admit there have been a flurry of consent forms to sites previously visited since the end of 2020. (last minute compliance with the new regs?) However once preferences have been set, no repeats, so far. (Windows) Only Google seems to obfuscate their form so that it is virtually incomprehensible, all others are a straight forward on/off set of choices. Link to post Share on other sites More sharing options...
RMweb Premium boxbrownie Posted January 14, 2021 RMweb Premium Share Posted January 14, 2021 (edited) Same here, followed your instructions but still the same, if following a notification from an email it happens every time, if just logged on to RMWeb it’s fine until I refresh the page, then the pop up comes back. iPad Pro Safari latest update. Edited January 14, 2021 by boxbrownie 1 Link to post Share on other sites More sharing options...
RMweb Gold Harlequin Posted January 15, 2021 RMweb Gold Share Posted January 15, 2021 14 hours ago, Harlequin said: That seems to fix the problem for me on iPad. But I saw the same thing when I cleared my browsing data and cookies and after several hours it came back so can't say definitively yet. Bad news... It’s back. 2 1 Link to post Share on other sites More sharing options...
Administrators SteveCole Posted January 15, 2021 Administrators Share Posted January 15, 2021 We are looking into this. It's actually been in place since September but appears to have been working fine until recently. Once you either consent or manage options it shouldn't appear again for a long, long time. The problem appears to be with Apple devices. 1 Link to post Share on other sites More sharing options...
Moderators AY Mod Posted January 15, 2021 Moderators Share Posted January 15, 2021 OK; could an Apple user who's experiencing problems try the following for me please? When prompted with the initial pop-up click on Manage Options/ At the next screen in the Store and/or access information section click on the button slider so it shows blue next to Consent. This then gives permission for the browser to retain the necessary cookie which records your login information. Without that it will undoubtedly lose that hence the re-occurence. Then click on Submit. Ignore all the other sliders below regarding ad profiles etc as those should be in non-consented position by default. The Legitimate Interest sliders are moved to accepted by default, the Legitimate Interest is retaining the cookie for login information. If those are slid to off this could impact the retention of the cookie. Then see how it goes! Link to post Share on other sites More sharing options...
billbedford Posted January 15, 2021 Share Posted January 15, 2021 I've done that -- it doesn't make any difference. Link to post Share on other sites More sharing options...
RMweb Gold Harlequin Posted January 15, 2021 RMweb Gold Share Posted January 15, 2021 18 minutes ago, billbedford said: I've done that -- it doesn't make any difference. Same. 2 1 Link to post Share on other sites More sharing options...
RMweb Gold Tony_S Posted January 15, 2021 RMweb Gold Share Posted January 15, 2021 28 minutes ago, billbedford said: I've done that -- it doesn't make any difference. Same here. Using Safari or Edge for iPad. 1 Link to post Share on other sites More sharing options...
RMweb Gold Tony_S Posted January 15, 2021 RMweb Gold Share Posted January 15, 2021 Something for me has changed! It isn’t now continually asking for permission either on Safari or Edge on my iPad. Link to post Share on other sites More sharing options...
RMweb Gold young37215 Posted January 15, 2021 RMweb Gold Share Posted January 15, 2021 I have done as suggested but it makes no difference. I get the pop up every time I access RMWeb on my Iphone SE using Safari 2 Link to post Share on other sites More sharing options...
RMweb Premium boxbrownie Posted January 15, 2021 RMweb Premium Share Posted January 15, 2021 Did that several days (or was it weeks now?) ago, made no difference....... 1 Link to post Share on other sites More sharing options...
Moderators AY Mod Posted January 15, 2021 Moderators Share Posted January 15, 2021 OK; let's see how things go now but that Consent software has been disabled pending further testing. 2 3 1 Link to post Share on other sites More sharing options...
Simond Posted January 15, 2021 Share Posted January 15, 2021 Andy thanks for your efforts. When I get home, I'll do a bit of a clear out on my ipad and then try to start from scratch rather than selecting the tab (which stays open on my ipad pretty much continuously) and let you know if it helps, but it seems that a couple of others have done so already. Happy to try anything reasonable to help! I'm not sure about the Legitimate Interest sliders - there are lots of them under vendor preferences that seem to have no valid reason to be there. I may be over suspicious but if I don't need them I'm not clear why a vendor should have any reasonable justification in placing a cookie on my device. The details of what constitute Legitimate Interest are listed on the ICO website, as I'm sure you are aware. thanks again Simon 2 Link to post Share on other sites More sharing options...
RMweb Premium boxbrownie Posted January 15, 2021 RMweb Premium Share Posted January 15, 2021 Thanks Andy....that actually works now 2 Link to post Share on other sites More sharing options...
billbedford Posted January 15, 2021 Share Posted January 15, 2021 Heres another consent form, which display the same annoying features as the RMWeb one: I presume therefore that the fault lies with the suppler of the service. Link to post Share on other sites More sharing options...
RMweb Premium melmerby Posted January 15, 2021 RMweb Premium Share Posted January 15, 2021 2 minutes ago, billbedford said: Heres another consent form, which display the same annoying features as the RMWeb one: I presume therefore that the fault lies with the suppler of the service. I assume that once you have set the "managed" options it pops up again? BTW if you purge all cookies at the end of browsing you will get that notice again, they need the essential cookies to store the choices, otherwise they don't know whether it is your first or thousandth visit. Link to post Share on other sites More sharing options...
Moderators AY Mod Posted January 15, 2021 Moderators Share Posted January 15, 2021 Am I having invisible ink issues again? 1 Link to post Share on other sites More sharing options...
RMweb Gold Regularity Posted January 15, 2021 RMweb Gold Share Posted January 15, 2021 2 minutes ago, AY Mod said: Am I having invisible ink issues again? Sorry. Couldn’t read that: seemed to be empty of content. 1 Link to post Share on other sites More sharing options...
billbedford Posted January 15, 2021 Share Posted January 15, 2021 17 minutes ago, melmerby said: I assume that once you have set the "managed" options it pops up again? It pops up every time I make a new connection, whatever I have set the options to. Link to post Share on other sites More sharing options...
RMweb Gold BoD Posted January 15, 2021 Author RMweb Gold Share Posted January 15, 2021 26 minutes ago, AY Mod said: Am I having invisible ink issues again? Actually, having got used to it, I quite miss it. 2 Link to post Share on other sites More sharing options...
Simond Posted January 15, 2021 Share Posted January 15, 2021 Andy I know you made a comment about saving the cookie that stores the cookie preferences, I believe that falls into the “essential” category for which no permission is necessary, though my understanding is that the site has to inform visitors that it is so doing. it’s certainly not popping up now! cheers Simon Link to post Share on other sites More sharing options...
RMweb Premium melmerby Posted January 15, 2021 RMweb Premium Share Posted January 15, 2021 1 hour ago, AY Mod said: Am I having invisible ink issues again? No It's my short memory span, it goes with that age thingy that we all eventually get. 1 Link to post Share on other sites More sharing options...
Moderators AY Mod Posted January 15, 2021 Moderators Share Posted January 15, 2021 17 minutes ago, Simond said: it’s certainly not popping up now! It wouldn't. 9 hours ago, AY Mod said: that Consent software has been disabled pending further testing. 1 hour ago, AY Mod said: Am I having invisible ink issues again? Link to post Share on other sites More sharing options...
Simond Posted January 15, 2021 Share Posted January 15, 2021 (edited) Er, yes, I saw that you’d disabled it, which has prevented the pop up. Hence the exclamation mark. I suppose it’s a way of saying “yes, thank you” Never mind Edited January 15, 2021 by Simond 1 1 Link to post Share on other sites More sharing options...
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