Unicorn1 Posted October 12, 2012 Share Posted October 12, 2012 That is very good news, and it's closer to where I work! Seriously I'm really pleased thier repair service will continue. Les Link to post Share on other sites More sharing options...
RMweb Gold RedgateModels Posted November 12, 2012 RMweb Gold Share Posted November 12, 2012 Good News, I mentioned to a friend that I had heard that EKM were closing and he emailed them to find out if there had been any new developments, he received this reply: The shop will be closing on Saturday, 27th October but our spares & repairs service will be continuing at a new location from 13th November. New address is Unit 50 Joseph Wilson Industrial Estate, Millstrood Road, Whitstable CT5 3PS. E-mail and telephone contact details will be unaltered but our fax will be disabled. New business hours will be Tuesday, Wednesday & Thursday 1000-1600hrs, Friday 1000-1300hrs. I'm very relieved to hear this as I have always found them very helpful and efficient. Regards Veronica. Thanks for this Veronica, I'll be on the phone to them at 10:01 tomorrow Link to post Share on other sites More sharing options...
RMweb Gold RedgateModels Posted November 13, 2012 RMweb Gold Share Posted November 13, 2012 Order placed this morning. One thing to note is that BT has not been able to move their phone number to the new address yet. In the meantime the following number should be used 01227 274666 Same service, different number (for now) Link to post Share on other sites More sharing options...
RMweb Gold Richard_A Posted November 13, 2012 RMweb Gold Share Posted November 13, 2012 is it as before then with all the different spares still available? Link to post Share on other sites More sharing options...
RMweb Gold RedgateModels Posted November 14, 2012 RMweb Gold Share Posted November 14, 2012 As far as I'm aware, they didn't seem phased by my order that was a mix of different Hornby locos (and two parts five quid cheaper than one of their competitors ) Link to post Share on other sites More sharing options...
Horsetan Posted November 14, 2012 Share Posted November 14, 2012 is it as before then with all the different spares still available? E-mail and ask for a PDF copy of their current price list. Runs to several pages...... Link to post Share on other sites More sharing options...
RMweb Gold Richard_A Posted November 14, 2012 RMweb Gold Share Posted November 14, 2012 I have an east kent models catolouge to hand, just wondered if all was still the same, redgate seems to have answered my question tho thanks Link to post Share on other sites More sharing options...
darren01 Posted November 15, 2012 Share Posted November 15, 2012 Hi shop now closed and filled with box,sad day Link to post Share on other sites More sharing options...
RMweb Gold RedgateModels Posted November 15, 2012 RMweb Gold Share Posted November 15, 2012 Well, it gets better, despite all the upheaval of moving, closing down the shop sorting out phones etc etc EKM still got my parts to me next day, parcel was waiting for me when I got home yesterday. Fantastic service. Note they have a new parts list available dated November 2012, also there is a separate "one offs/very low stock list" - will be the last chance to get some hard to get parts ..... Link to post Share on other sites More sharing options...
deltic79 Posted November 16, 2012 Share Posted November 16, 2012 I've had a similar experience to Redgate. Phoned my order through late on Weds pm and it was delivered today (Friday) which is a great turnaround. My previous order (prior the move of premises) was equally as impressive. I've always browsed the catalogue against the Hornby Service Sheets so I ensure I order the correct parts, but they are very knowledgeable of the stock they hold so that any queries are easily dealt with and I'm confident of obtaining the exact parts I'm looking for. No connection, just a very satisfied customer. Link to post Share on other sites More sharing options...
class"66" Posted November 26, 2012 Share Posted November 26, 2012 Realy good mail order service..... Link to post Share on other sites More sharing options...
G-BOAF Posted November 29, 2012 Share Posted November 29, 2012 Nothing but praise for EKM. Placed an order on the penultimate day of the shop. Order dispatched and delivered the next day. One element of it was missing however. Quick phonecall and a message left. It took a few weeks (understandable due to the move), but out of the blue missing parts arrived, with an apology not only for the mistake, but also the (very understandable) delay. Excellent service despite non-typical conditions. As always, highly recommended Link to post Share on other sites More sharing options...
RMweb Premium Brit70053 Posted November 29, 2012 RMweb Premium Share Posted November 29, 2012 I've just stumbled across this thread and was 'reeling' until I read daftbovine's post #25. I'd just obtained my latest order from them in September and was unaware of these developments. Sad that the shop has had to be closed, but really relieved to learn that the spares business is to continue and the new address has been duly noted. As has been stated, no one can begrudge the proprietors their retirement and i hope it will be long and happy I have a friend who I had just recomended EKM to and will have to advise him pronto. Regards, John Link to post Share on other sites More sharing options...
RMweb Gold sjp23480 Posted December 21, 2015 RMweb Gold Share Posted December 21, 2015 Does anyone know if East Kent Models are still trading? Thanks, Stephen Link to post Share on other sites More sharing options...
ThePipersSon Posted December 21, 2015 Share Posted December 21, 2015 Advert in latest RM states that they are closing down. Link to post Share on other sites More sharing options...
RMweb Gold sjp23480 Posted December 21, 2015 RMweb Gold Share Posted December 21, 2015 Ah, Thanks Tom, I don't get RM so hadn't seen the ad. Have emailed them, will update on status if/when I hear back, Stephen Link to post Share on other sites More sharing options...
RMweb Gold sjp23480 Posted December 22, 2015 RMweb Gold Share Posted December 22, 2015 Got a very quick response from EKM following my email yesterday. They can be emailed at ekmodels@hotmail.com. They have three lists of spares: Hornby spares for UK made models, Hornby spares for China made models and everything else. As they are closing down, the prices seem very keen (to my untrained eye). Stephen Link to post Share on other sites More sharing options...
RMweb Gold sjp23480 Posted December 23, 2015 RMweb Gold Share Posted December 23, 2015 Spoke to the proprietor today and he confirmed that he will close in the spring, not sure when as he hopes to run down stock levels as much as possible before calling it a day. It will be a very sad day when they close, leaving Kent almost devoid of model railway shops, only Invicta Models, Woodchurch Model Shop and Kent Garden Railways remaining - as far as I am aware? Stephen :-( Link to post Share on other sites More sharing options...
Fat Controller Posted December 23, 2015 Share Posted December 23, 2015 Spoke to the proprietor today and he confirmed that he will close in the spring, not sure when as he hopes to run down stock levels as much as possible before calling it a day. It will be a very sad day when they close, leaving Kent almost devoid of model railway shops, only Invicta Models, Woodchurch Model Shop and Kent Garden Railways remaining - as far as I am aware? Stephen :-( And Faversham Models.. Link to post Share on other sites More sharing options...
roythebus Posted December 24, 2015 Share Posted December 24, 2015 Even Woodchurch Models are talking of closing down and retiring. Link to post Share on other sites More sharing options...
Unicorn1 Posted December 24, 2015 Share Posted December 24, 2015 Another Kent shop is Ashford Model Supply Centre, very good for materials and tools too. (Usual disclaimer...) Les Link to post Share on other sites More sharing options...
RMweb Gold sjp23480 Posted December 24, 2015 RMweb Gold Share Posted December 24, 2015 Apologies, totally forgot about Faversham. Ashford Models is quite good but not dedicated to model railways, stocking a lot of RC stuff. I know Harry and Veronica at Woodchurch are at that age when retirement beckons. I think they plan to keep going until AIMREC opens and "seed" the expo centre shop with their stock; they could be trading for a while yet! Stephen Link to post Share on other sites More sharing options...
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