GR1947 Posted March 20, 2021 Share Posted March 20, 2021 Hello. I have the z21 and as usual i do nor use over winter as layout in garden in log cabin but when i do venture in it always fires up no problem. However when switched on now the blue light comes on but locos are dead they always fire up when switched on but not now. I cannot connect my phone or ipad to it theres no connection i have not a clue can anyone help, happy to supply my number. Roy Link to post Share on other sites More sharing options...
jpendle Posted March 20, 2021 Share Posted March 20, 2021 Have you turned on power to the router? Also you'd be better posting this in the DCC section. Regards, John P Link to post Share on other sites More sharing options...
GR1947 Posted March 20, 2021 Author Share Posted March 20, 2021 Thanks I will post in dcc Link to post Share on other sites More sharing options...
Moderators AY Mod Posted March 20, 2021 Moderators Share Posted March 20, 2021 Now moved. Link to post Share on other sites More sharing options...
GR1947 Posted March 21, 2021 Author Share Posted March 21, 2021 Guess no one has a clue then o well Link to post Share on other sites More sharing options...
WIMorrison Posted March 21, 2021 Share Posted March 21, 2021 Have you done as John asked and confirmed that the router is connected and switched on? Then confirm that the phone can see the router. Link to post Share on other sites More sharing options...
GR1947 Posted March 22, 2021 Author Share Posted March 22, 2021 Of course its switched on and no the phone will not connect . I am very familiar with z21 so the problem is technical Link to post Share on other sites More sharing options...
RMweb Gold PaulRhB Posted March 22, 2021 RMweb Gold Share Posted March 22, 2021 There’s no need to be snippy, people are just trying to identify the basic parameters and eliminate the obvious because it’s happened before. We have no idea of your familiarity with the system. The next obvious check would be if the power is actually getting to the track so have you checked the connections or done a continuity test? Taking the wire out of the Z21 and checking its connected to the layout with a meter? Another check would be to place a couple of locos directly where the feed is on the track to see if it works there and it’s the layout that has a contact issue. 1 Link to post Share on other sites More sharing options...
RobinofLoxley Posted March 22, 2021 Share Posted March 22, 2021 Do you have the option to connect the z21 to a PC or laptop and explore with the maintenance app? Link to post Share on other sites More sharing options...
WIMorrison Posted March 22, 2021 Share Posted March 22, 2021 2 hours ago, GR1947 said: Of course its switched on and no the phone will not connect . I am very familiar with z21 so the problem is technical I am fairly certain I know the issue you are having and how to cure it but given your attitude I Now have no Intention of providing you with a resolution. Good luck, because with the attitude you display it will only be your luck that solves the issue and not the knowledge of people here. 1 3 Link to post Share on other sites More sharing options...
GR1947 Posted March 23, 2021 Author Share Posted March 23, 2021 On 22/03/2021 at 09:03, PaulRhB said: There’s no need to be snippy, people are just trying to identify the basic parameters and eliminate the obvious because it’s happened before. We have no idea of your familiarity with the system. The next obvious check would be if the power is actually getting to the track so have you checked the connections or done a continuity test? Taking the wire out of the Z21 and checking its connected to the layout with a meter? Another check would be to place a couple of locos directly where the feed is on the track to see if it works there and it’s the layout that has a contact issue. I wasnt being snippy not as I've heard that one before but I'm repeating myself all the time. I have already said I can short it out as I've place a metal object across track. The phone can see the router I have pinged it and received a response. The box is dead. Link to post Share on other sites More sharing options...
jpendle Posted March 23, 2021 Share Posted March 23, 2021 3 hours ago, GR1947 said: I have already said I can short it out as I've place a metal object across track. When did you say that? There's nothing in this thread about shorting out the Z21 outputs. Regards, John P 1 Link to post Share on other sites More sharing options...
GR1947 Posted March 25, 2021 Author Share Posted March 25, 2021 I dont know I've been repeating myself to answer questions. It doesn't work the phone wont pick up signal from router even though I can ping it and get response I give up. Sent 3 messages to roco no response. Z21 is now in house have updated it not as that would make any difference. Link to post Share on other sites More sharing options...
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