RMweb Premium John M Upton Posted March 17, 2011 RMweb Premium Share Posted March 17, 2011 Hello Has anyone purchased any bits or indeed anything from Hurst Models of late? I only ask as I was hoping to acquire their Class 442 conversion parts yet they seem to have been out of stock for months (if not years) their website requests you do not e-mail them with inquiries regarding OOS stock availability (Very helpful!!) and indeed their site seems to not have been updated at all in the last six months. Furthermore their exhibition appearances and the major shows seems to have dried up to near nothing. If it looks likely there will be no chance of acquiring the 442 parts (in particular it is the cab fronts I am after, the rest I can probably scratch build and cut 'n shut) it would be nice to know as then I can explore alternatives. On the other hand if anyone has a spare pair of 442 cab ends knocking about then I am in the market for them!! Link to post Share on other sites More sharing options...
bennyboy Posted March 17, 2011 Share Posted March 17, 2011 I hope that the stock levels on their website are accurate as I ordered some items only last night from them. Lets hope that they turn up then. Link to post Share on other sites More sharing options...
meld Posted March 17, 2011 Share Posted March 17, 2011 Hi John, I ordered a set of the MBLS overlays and MBLS Undeframe boxes ( the only Items in stock ) and recieved them about a month later, They sent the U/F boxes seperately, so not to damage the Overlays I assume. I too am looking for the other parts, especially the Cabs and Motor bogies . I have a reasonable pair of Colin Massinghams ends and Managed to get the Trailer bogies from JSW of this parrish . So I too would like to hear from anyone with the Cabs and/or the Motor bogie sideframes going spare .. or even a half started conversion that isn't going anywhere . Mike Link to post Share on other sites More sharing options...
Charlie Posted March 17, 2011 Share Posted March 17, 2011 Hi John, I'm in the same boat as I wish to get the Class 156 detailing pack but have had the same issue. As I understand it, the guy in charge runs this secondary to a regular job so that may explain the long wait. Link to post Share on other sites More sharing options...
RMweb Gold beast66606 Posted March 17, 2011 RMweb Gold Share Posted March 17, 2011 For info - Andy (Hurst) has a day job, and a family Link to post Share on other sites More sharing options...
RMweb Premium John M Upton Posted March 17, 2011 Author RMweb Premium Share Posted March 17, 2011 For info - Andy (Hurst) has a day job, and a family Well that's fair enough. The problem doing a 442 is those cabs really are not scratch buildable!! Ah well, the wait will continue... Link to post Share on other sites More sharing options...
bennyboy Posted March 21, 2011 Share Posted March 21, 2011 The items that I ordered have arrived today so I've got no complaints about their service. B) Link to post Share on other sites More sharing options...
pingmaster Posted July 10, 2011 Share Posted July 10, 2011 hi does anyone know how to contact andy hurst to ask a question (by telephone would be better) pingmaster Link to post Share on other sites More sharing options...
RMweb Gold Adam1701D Posted July 10, 2011 RMweb Gold Share Posted July 10, 2011 I've just mailed Hurst to add my name to the 442 ends "want list" There have been a few requests for 442 vinyl sides in 4mm, so I thought I'd make a start... Link to post Share on other sites More sharing options...
pingmaster Posted July 10, 2011 Share Posted July 10, 2011 hi thanks a million is there anything i can do to help pingmaster Link to post Share on other sites More sharing options...
pingmaster Posted July 10, 2011 Share Posted July 10, 2011 For info - Andy (Hurst) has a day job, and a family hi how do you know about andy because i really need to ask him a question so can you please give me his tel number or a way of contacting him please reply ray Link to post Share on other sites More sharing options...
RMweb Gold beast66606 Posted July 10, 2011 RMweb Gold Share Posted July 10, 2011 hi how do you know about andy because i really need to ask him a question so can you please give me his tel number or a way of contacting him please reply ray Replied to PM but for others info I don't have Andys phone number, I know him through a mutual friend, I've shared beers and food - and laughs but I don't chat to him regularly. Link to post Share on other sites More sharing options...
Andy Y Posted July 10, 2011 Share Posted July 10, 2011 hi how do you know about andy because i really need to ask him a question so can you please give me his tel number or a way of contacting him please reply ray Hi Ray, I am a bit concerned by some of the insistent tones within your messages that I have seen today. Hurst models website has the prescribed methods for contact as shown below: http://www.shop.hurs...tact-us-2-w.asp How To Contact Us Write to us: Hurst Models PO Box 158 Newton Le Willows WA12 0WW England Fax us: 0872 115 0262 or +44 872 115 0262 E-mail: Click here to send an e-mail. Please make sure you include a title on your e-mail and specify the scale. If you have any questions or queries on the site or on the products we supply, please visit the FAQ section above. You will find the most common asked questions here. Although we have an e-mail facility this is not for general advice about model railways so please do not be surprised if you do not get a reply. This is not being discourteous but merely being practical about the growing number of non-product/sales e-mails we are now receiving. Please note the comment highlighted in red (by me). Phone contact is sometimes not available for businesses where it is not a full-time role. Link to post Share on other sites More sharing options...
backwaterscotland Posted July 16, 2011 Share Posted July 16, 2011 I ordered some bits from Hurst on Wednesday afternoon, dispatched friday morning, arrived this morning. Excellent service. The only major downside is that most of what I went to order is out of stock - of the 10 or so items I was looking for only 2 were in stock (and 1 of them I bought the entire stock - 4 packs of commonwealth bogie subframes ) There are many of hurst's products that are very good and I could use a lot of (particularly the class 156 detailing bits and B4/commonwealth bogie frames) which makes it a shame that so many of them have been out of stock for some time and there is little sign of restocking occurring. However, if the item is available, the service is very good Andy B) Link to post Share on other sites More sharing options...
Ragtag Posted December 3, 2011 Share Posted December 3, 2011 Anyone aware of any delays with Hurst at the moment? Just want to check before sending another e-mail. Placed an order 22nd October with the money taken the same day, received the usual processing e-mail. However, haven't received the items or any further communication - or a reply to the enquiry e-mail I sent on the 26th of November. Have had excellent service in the past so this has come as something of a disappointment. Naturally I'm aware that it's a cottage business etc. - but I've been left out of pocket for well over a month now with no sign of the product or any further communication. Fax is not an option and a letter seems an unecessary inconvenience when the order confirmation advises you to contact via e-mail. EDIT - e-mail just came through, order dispatched today with an apology for the delay without any further contact from me. Link to post Share on other sites More sharing options...
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