Danemouth Posted October 9, 2012 Share Posted October 9, 2012 Clicked a banner advert on RMWeb this evening and discovered http://pandhmodels.com/ As I am considering switching to Kadee couplings I found they seem to stock a good collection of the various types. However being a suspicious sort of person I noted that the only phone number is a mobile and there is no contact address, which always rings alarm bells for me! Anybody had any dealings with them please? would you recommend them or otherwise? Regards, Dave Link to post Share on other sites More sharing options...
Wizard of the Moor Posted October 9, 2012 Share Posted October 9, 2012 I have purchased from P&H at shows many times and would highly recommend them. Link to post Share on other sites More sharing options...
RMweb Premium Mark Forrest Posted October 9, 2012 RMweb Premium Share Posted October 9, 2012 I placed an order with them over the weekend, which arrived today. Reasonably priced, well packed and prompt delivery, so no complaints here. Link to post Share on other sites More sharing options...
Richard Scott Posted October 9, 2012 Share Posted October 9, 2012 Phil and Helen are good people you dont need any worries dealing with them, dealt with them years as a customer and also as an exhibition manager. regards, Richard. Link to post Share on other sites More sharing options...
HLT 0109 Posted October 9, 2012 Share Posted October 9, 2012 I too have been delighted with this supplier having purchased from them at shows. When I needed a small supply between shows I was delighted to see that not only was the unit price good but postage was charged at cost. Harold. Link to post Share on other sites More sharing options...
Danemouth Posted October 10, 2012 Author Share Posted October 10, 2012 Thanks to you all for the wholehearted recommendations; when I come to make the switch to Kadee I will have no hesitation in using them. As I said in my original post I am always cautious when there is no address or land-line number - that's what working in Information Security does to you! Thanks again, Dave Link to post Share on other sites More sharing options...
RANGERS Posted May 17, 2013 Share Posted May 17, 2013 Visited the recently opened shop and as the show stand used to be, it's mine of items which are hard/ impossible to find elsewhere, namely Walthers, Kadee, Duha etc. They don't hold big stocks of the bigger ticket items but there is no shortage of the detailing bits and bobs, particularly for buildings. Good stocks of Bachmann wagons and scenic bits. Well worth a visit but check opening times on the website and worth a phone call if it's something specific you're after Link to post Share on other sites More sharing options...
Graham456 Posted June 6, 2013 Share Posted June 6, 2013 I think Phil and Helen are the same couple who used to run P & H Models when it was in Chedder somerset and even Banwell before that , from my dealings with them then I would recommend them as good enthuisastic railway/railroad people . Helen knows more than phil does about trains some times, sorry about that phil but you live far enough away for it to be safe to say that now,But miss the chats in the shop . say hello from one of there old West Country customers Link to post Share on other sites More sharing options...
RANGERS Posted June 28, 2014 Share Posted June 28, 2014 Sad to report that Phil and Helen look to be closing the retail shop in Louth. Called yesterday to find it closed and a note in the window saying it would re-open on Monday but also an advert for the shop fittings. Stock appears to be being run down, no Bachmann and very little Hornby left. The proprietor of an adjacent stall said he heard they were leaving the market but I believe they are to continue with on-line sales of Kadee, Walthers, Duha etc. Sadly another victim of the squeeze on retailers in our hobby. Link to post Share on other sites More sharing options...
RANGERS Posted August 16, 2014 Share Posted August 16, 2014 Sad to report that Phil and Helen look to be closing the retail shop in Louth. Called yesterday to find it closed and a note in the window saying it would re-open on Monday but also an advert for the shop fittings. Stock appears to be being run down, no Bachmann and very little Hornby left. The proprietor of an adjacent stall said he heard they were leaving the market but I believe they are to continue with on-line sales of Kadee, Walthers, Duha etc. Sadly another victim of the squeeze on retailers in our hobby. Sadly the retail shop in Louth has now closed but they are continuing to trade on the website, specialising the US bits - Walthers, Kadee, evergreen, Duha etc. Www.pandhmodels.com The service will be as efficient as ever and they are intending to still cover a small number of shows, Spalding, Wakefield and Doncaster among them. The squeeze on retailers and escalating prices of RTR will probably mean that there are more closures of the smaller shops to come. Link to post Share on other sites More sharing options...
RMweb Gold highpeakman Posted August 17, 2014 RMweb Gold Share Posted August 17, 2014 Spoke to Phil a while back and the problem seemed to be that the shop was not getting enough visitors. Also there was not a lot of space to be able to show/hold all of his stock so, perhaps, just not enough local trade. Louth is a bit off the beaten track for many of us. A previous model shop in the town won a retailer of the year award in it's first year and then closed the following year although I am not aware of the reasons for that but they could be similar. The good news is that it was clear that he had every intention of continuing to trade on the web. I have used P&H a number of times and I fully recommend them for good advice, prompt order handling and delivery, considerate and competitive service. Link to post Share on other sites More sharing options...
RMweb Gold gwrrob Posted January 3, 2015 RMweb Gold Share Posted January 3, 2015 Used these recently for some Kadees and the service was first class. Link to post Share on other sites More sharing options...
RANGERS Posted January 3, 2015 Share Posted January 3, 2015 Used these recently for some Kadees and the service was first class. Used them many times, at shows, mail and for the brief period when the shop was open and could never have anything but praise for the high standard of service given. Thankfully there's always someone you can turn to who knows what they're talking about where the black art of which Kadee is concerned! Link to post Share on other sites More sharing options...
enginelane Posted January 3, 2015 Share Posted January 3, 2015 Used them many times, at shows, mail and for the brief period when the shop was open and could never have anything but praise for the high standard of service given. Thankfully there's always someone you can turn to who knows what they're talking about where the black art of which Kadee is concerned! Agree always excellent service at shows they attend Link to post Share on other sites More sharing options...
RMweb Premium ELTEL Posted January 4, 2015 RMweb Premium Share Posted January 4, 2015 A regular at the Stafford Exhibition until they opened there own shop Really nice people No hesitation in recommending them. Terry Link to post Share on other sites More sharing options...
RANGERS Posted November 13, 2016 Share Posted November 13, 2016 Sad to report that Phil and Hellen have sold P&H and will be doing their final show at Wakefield next week. The business is set to continue under new ownership and hopefully will have the same standards of service which they have provided so successfully over the years. Wishing them well for the future and thanks for all their efforts in the past. Link to post Share on other sites More sharing options...
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