I had the same thought about my order on the Kernow/Model Rail website. They had my order reference for the USA tank but no record of my credit card. Their on-line shop software apparently doesn't save the information. I suggest you contact them again.
peterfgf
I ordered a 30064 about four years ago, although I do not see my order on the Model Rail Offers website. Hmm, not to be whiney I am wondering if after all this time that the order has been lost. Which begs another question. Many of us probably provided credit card numbers with our preorders. With the passage of time, many of those credit cards have expired. Will we be contacted for updates? Cheers Malcolm Turner Calgary,Canada