SamThomas Posted February 5, 2022 Share Posted February 5, 2022 2 minutes ago, Wolf27 said: Think it may have been mentioned here but the motors are fine, it’s the suppressor thats failing. If you run on DCC, these can be removed anyway. If that's the case then it's even worse than a poorly specified &/or matched motor. Surely, the penny pinching is not that desparate to the level of iterally pennies on a very minor componant........... Link to post Share on other sites More sharing options...
Bigeddie Posted February 5, 2022 Share Posted February 5, 2022 22 hours ago, PaulRhB said: Took it to the father’s layout for a bit of high speed testing. Hey Paul how big is the shed empire? 3 Link to post Share on other sites More sharing options...
Bigeddie Posted February 5, 2022 Share Posted February 5, 2022 19 hours ago, scumcat said: So I emailed west hill wagon works last weekend to tell them I felt the APT hunts couplings are unusable and got no answer. So I politely asked again on Wednesday still no reply. Has anyone else had difficulty with email replies from this company before? Hey try giving them i call, they answered promptly and were helpful when i called recently, i think they are just a small outfit and can get swamped. Link to post Share on other sites More sharing options...
SamThomas Posted February 5, 2022 Share Posted February 5, 2022 31 minutes ago, scumcat said: But surely you can buy the best components and still have failures. My comment was in reply to Wolf27's post. Still no excuse - the whole model seems to have been spoilt (IMHO) by rushing it into production. Just a shame that a name quite dear to many of us seems to be loosing the plot. As it happens I do have a soft spot for Hornby (the Margate Company, not the name). No matter what happens the raft of brands will survive in one form or another. 1 Link to post Share on other sites More sharing options...
zoomer1979 Posted February 5, 2022 Share Posted February 5, 2022 2 hours ago, Wolf27 said: Think it may have been mentioned here but the motors are fine, it’s the suppressor thats failing. If you run on DCC, these can be removed anyway. Good news, suppressor removed and is back up and running. Drive shafts are a bit out of balance I've noticed. It's possibly the reason why some of the NDMs are noisey and some aren't. Neil. 2 1 Link to post Share on other sites More sharing options...
Wolf27 Posted February 5, 2022 Share Posted February 5, 2022 17 minutes ago, zoomer1979 said: Good news, suppressor removed and is back up and running. Drive shafts are a bit out of balance I've noticed. It's possibly the reason why some of the NDMs are noisey and some aren't. Neil. That's good to hear and saved you the faff of having to return it to Hornby. Hopefully others who experience similar problems are able to do the same fix. 1 1 1 Link to post Share on other sites More sharing options...
RMweb Gold PaulRhB Posted February 5, 2022 Author RMweb Gold Share Posted February 5, 2022 2 hours ago, Bigeddie said: Hey Paul how big is the shed empire? About 8x12ft I think. 1 1 Link to post Share on other sites More sharing options...
Going2theDogs Posted February 5, 2022 Share Posted February 5, 2022 Hi All, So today I collected my Hornby class 370 APT 7 car set & I have to say my initial impressions were very good. I set up a basic train set oval to test this & all was well. I then added the Hunt couplings & run this again with no problems. Once the 3 units are ‘chipped up’ it will be on the layout for more testing. In the meantime, here Is a short video showing my APT set complete with an additional 2 car pack. Not very prototypical but a real tail chaser in every sense of the word…. Enjoy. 4 Link to post Share on other sites More sharing options...
pwr Posted February 6, 2022 Share Posted February 6, 2022 On 04/02/2022 at 19:10, PaulRhB said: Took it to the father’s layout for a bit of high speed testing. Thats impressive for one power car. Paul R 1 Link to post Share on other sites More sharing options...
pwr Posted February 6, 2022 Share Posted February 6, 2022 14 hours ago, Wolf27 said: Think it may have been mentioned here but the motors are fine, it’s the suppressor thats failing. If you run on DCC, these can be removed anyway. In that case could this be replaced simply by soldering in a more suitable one and does anyone have a specification? Paul R Link to post Share on other sites More sharing options...
lyneux Posted February 6, 2022 Share Posted February 6, 2022 8 hours ago, scumcat said: In your video the first time the train goes around a curve it is obvious it is forced from the track by two cars touching. This is what was happening with mine with the hunt’s couplings. Yes, that doesn’t look great. It would seem to be the connection between the development coach and the TBF. The corridor connections are obviously touching. When you turn the lights off, it’s also these two vehicles whose lights flicker on and off due to the bogies lifting. Maybe a fourth type of Hunts/Hunt/Hurst (what are they called again? ) coupling is needed? Shane, your capacitor comment is useful and will save Hornby returns department some faff. Well done #1 fanboy! Link to post Share on other sites More sharing options...
Wolf27 Posted February 6, 2022 Share Posted February 6, 2022 8 minutes ago, lyneux said: Yes, that doesn’t look great. It would seem to be the connection between the development coach and the TBF. The corridor connections are obviously touching. When you turn the lights off, it’s also these two vehicles whose lights flicker on and off due to the bogies lifting. Maybe a fourth type of Hunts/Hunt/Hurst (what are they called again? ) coupling is needed? Shane, your capacitor comment is useful and will save Hornby returns department some faff. Well done #1 fanboy! How very dare you Mr Molyneux. I resemble that comment! Link to post Share on other sites More sharing options...
RMweb Gold PaulRhB Posted February 6, 2022 Author RMweb Gold Share Posted February 6, 2022 1 hour ago, pwr said: Thats impressive for one power car. Paul R Helped by my isolation of the lights I guess as I bent the contacts off the wheels on all but the two driving trailers. I need to turn the chassis round on the second one. Link to post Share on other sites More sharing options...
RMweb Premium boxbrownie Posted February 6, 2022 RMweb Premium Share Posted February 6, 2022 15 hours ago, scumcat said: But surely you can buy the best components and still have failures. Of course they can, but it appears to be becoming quite a common occurrence, which would indicate either poor quality components or a bad batch of good quality components, in which case Hornby should acknowledge the fact and be issuing a recall and repair/replacement. Only time will tell. 1 Link to post Share on other sites More sharing options...
RMweb Gold RedgateModels Posted February 6, 2022 RMweb Gold Share Posted February 6, 2022 21 minutes ago, boxbrownie said: Of course they can, but it appears to be becoming quite a common occurrence, which would indicate either poor quality components or a bad batch of good quality components, in which case Hornby should acknowledge the fact and be issuing a recall and repair/replacement. Only time will tell. it is a lottery buying components direct from china from the likes of Ali express, maybe the Hornby factory has been cutting corners and buying up cheap batches that are somewhat sub standard. Complete speculation of course. 1 Link to post Share on other sites More sharing options...
RMweb Premium boxbrownie Posted February 6, 2022 RMweb Premium Share Posted February 6, 2022 18 minutes ago, RedgateModels said: it is a lottery buying components direct from china from the likes of Ali express, maybe the Hornby factory has been cutting corners and buying up cheap batches that are somewhat sub standard. Complete speculation of course. Indeed, not disputing that can happen at all (years ago we had prototype leaf springs delivered from a supplier in India once which when the vehicle was loaded and unloaded for test the back end stayed low, the springs weren’t in fact tempered but just basically wrought iron ) but it does not take the responsibility away from Hornby to react. 2 Link to post Share on other sites More sharing options...
RMweb Gold RedgateModels Posted February 6, 2022 RMweb Gold Share Posted February 6, 2022 Agreed, a recall on the power cars at least is in order, there is a small fire risk 1 Link to post Share on other sites More sharing options...
SamThomas Posted February 6, 2022 Share Posted February 6, 2022 57 minutes ago, RedgateModels said: Agreed, a recall on the power cars at least is in order, there is a small fire risk No need for a recall - just take the power car to your nearist Hornby Service Dealer. Oh, sorry. I forgot, they died (were killed) off some time ago. 1 2 Link to post Share on other sites More sharing options...
Ouroborus Posted February 6, 2022 Share Posted February 6, 2022 My LMS sorted out my NDM and its now running again. When coupled up, it persistently derails on a point. It did this before. I set up a slow motion video that seemed to show the coaches were hitting one another. I notice there is a similar video above. I recalled that in the box there were some spare couplings. When i got them out, i see that there are three different sizes. No mention of this in the instruction manual. I replaced the coupling in the NDM with one of the longer ones and no more derailing. Part of me feels a bit thick for not spotting this, but to be fair, you only notice they're different sizes when placed side be side. And a few lines of text would not have gone amiss 3 Link to post Share on other sites More sharing options...
RMweb Premium boxbrownie Posted February 6, 2022 RMweb Premium Share Posted February 6, 2022 44 minutes ago, Ouroborus said: My LMS sorted out my NDM and its now running again. When coupled up, it persistently derails on a point. It did this before. I set up a slow motion video that seemed to show the coaches were hitting one another. I notice there is a similar video above. I recalled that in the box there were some spare couplings. When i got them out, i see that there are three different sizes. No mention of this in the instruction manual. I replaced the coupling in the NDM with one of the longer ones and no more derailing. Part of me feels a bit thick for not spotting this, but to be fair, you only notice they're different sizes when placed side be side. And a few lines of text would not have gone amiss So they do in fact give you alternative couplings like a thinking company should……then fail to highlight the fact , you couldn’t make it up 1 Link to post Share on other sites More sharing options...
rembrow Posted February 6, 2022 Share Posted February 6, 2022 They are spare couplings as there are 3 sizes used in the set. The Development coach has the shortest, the ndm has the mid size and the long ones are for the tbf. Link to post Share on other sites More sharing options...
RMweb Premium boxbrownie Posted February 6, 2022 RMweb Premium Share Posted February 6, 2022 (edited) 2 minutes ago, rembrow said: They are spare couplings as there are 3 sizes used in the set. The Development coach has the shortest, the ndm has the mid size and the long ones are for the tbf. My bad….is that in the instructions? I’ll have to check my NDM, I am not buying a full set just the NDM, and I am sure it has a bundle of couplings like that bag with it. Edited February 6, 2022 by boxbrownie Link to post Share on other sites More sharing options...
rembrow Posted February 6, 2022 Share Posted February 6, 2022 2 minutes ago, boxbrownie said: My bad….is that in the instructions? I’ll have to check my NDM, I am not buying a full set just the NDM, and I am sure it has a bundle of couplings like that bag with it. No instructions but they are placed in the boxes in separate clear plastic bags, near to the relevant coaches. The ndm spares are inside their clam shell boxes and the other two are in the egg box style trays. Link to post Share on other sites More sharing options...
letterspider Posted February 6, 2022 Share Posted February 6, 2022 Does anyone want to sell a dummy NDM coach? Link to post Share on other sites More sharing options...
Bigeddie Posted February 6, 2022 Share Posted February 6, 2022 (edited) 6 hours ago, rembrow said: No instructions but they are placed in the boxes in separate clear plastic bags, near to the relevant coaches. The ndm spares are inside their clam shell boxes and the other two are in the egg box style trays. Be interesting to see if the hunt couplings are each the equivalent dimensions to the Hornby counterpart. it is a bit weird that Hornby fail to mention the different coupling sizes, given it is not obvious until you look for it, how many frustrated owners who aren’t on this forum will there be? And how many unnecessary returns will that generate, all they needed to do was mention it on the service sheet Edited February 6, 2022 by Bigeddie Typo Link to post Share on other sites More sharing options...
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