LNERJP Posted July 13, 2020 Share Posted July 13, 2020 Now resolved JP 1 Link to post Share on other sites More sharing options...
Rockalaucher101 Posted September 29, 2020 Share Posted September 29, 2020 On 13/07/2020 at 21:18, LNERJP said: Now resolved JP Don't suppose you ever got those up to date contact details? I've tried emailing and ringing Brian but have been unsuccessful 1 Link to post Share on other sites More sharing options...
Rockalaucher101 Posted September 30, 2020 Share Posted September 30, 2020 Like with LNERJP my query has been resolved. With there being no exhibitions he has told me that his mail orders have gone through the roof. The email on his site does work but it might be Gmail not wanting to send to it. Sending from a yahoo account didn't bounce. I suppose we should exercise a bit of patience until this whole pandemic blows over... 1 1 Link to post Share on other sites More sharing options...
RMweb Gold Enterprisingwestern Posted September 30, 2020 RMweb Gold Share Posted September 30, 2020 43 minutes ago, Rockalaucher101 said: I suppose we should exercise a bit of patience until this whole pandemic blows over... At last a voice of sanity! Mike. 3 1 Link to post Share on other sites More sharing options...
RMweb Premium MJI Posted October 31, 2020 RMweb Premium Share Posted October 31, 2020 I am just trialing some new product. One is really good, the other is slightly undersize to match the original but fails with his own frames. Link to post Share on other sites More sharing options...
RMweb Premium MJI Posted November 2, 2020 RMweb Premium Share Posted November 2, 2020 Lima 47 glazing is really good. Link to post Share on other sites More sharing options...
Clagsniffer Posted March 16, 2021 Share Posted March 16, 2021 Just tried emailing Brian, but it is getting bounced back as “address not found”. Also tried phoning but never get through. Is anyone else having trouble? 1 Link to post Share on other sites More sharing options...
RMweb Premium MJI Posted March 16, 2021 RMweb Premium Share Posted March 16, 2021 No and I owe him some money as I want to pay for my 47 glazing. I left it open for him as I want a lot more 1 Link to post Share on other sites More sharing options...
RMweb Gold 97406 Posted March 16, 2021 RMweb Gold Share Posted March 16, 2021 (edited) Try brian55hanson@icloud.com. He’s often a few days behind due to the volume of orders. Sometimes correspondence gets lost, but a reminder normally does the job. Edited March 17, 2021 by 97406 Like a fool, I put his old email address in the post at first. Sorry if this caused confusion! 1 1 1 Link to post Share on other sites More sharing options...
G-BOAF Posted March 18, 2021 Share Posted March 18, 2021 Also just had a bounce from brian &shawplan.com cc'd to other address so hopefully will get through. Is there a system for online order as that would be best, but I just can't see it on the website??? I also believe I've ordered from him before but have no idea how I did it....! Link to post Share on other sites More sharing options...
tractor_37260 Posted May 11, 2021 Share Posted May 11, 2021 On 16/03/2021 at 17:18, 97406 said: Try brian55hanson@icloud.com. He’s often a few days behind due to the volume of orders. Sometimes correspondence gets lost, but a reminder normally does the job. Thanks for the info.....got an order response in less than 3 hours......job done........ 3 Link to post Share on other sites More sharing options...
sulzer71 Posted July 8, 2021 Share Posted July 8, 2021 Morning guys , after speaking to Brian recently via emails he has now produced some new Headcode Disc etches for Classes 20/26 after I informed him the current ones were incorrect , here's some pics which I have his permission to post , these items will be on the website to order soon Dave 6 2 Link to post Share on other sites More sharing options...
Derekstuart Posted August 8, 2021 Share Posted August 8, 2021 Reality? We all want everything for practically nothing. Result? Too low margins for small businesses and they then can't afford the overheads of the help they need. Personally- and I accept I am in a minority- I'd be happy to pay double if it meant a) these small businesses earned a better income b) they could afford better support services. After all, if you can spend £200 to open a boxed locomotive, why not a decent price for what amounts to quite a sophisticated etch. etc. Standing by for usual abuse... 5 Link to post Share on other sites More sharing options...
RMweb Premium newbryford Posted August 8, 2021 RMweb Premium Share Posted August 8, 2021 23 hours ago, Derekstuart said: After all, if you can spend £200 to open a boxed locomotive, why not a decent price for what amounts to quite a sophisticated etch. etc. Because when people spend £200, they don't expect/want to do anything else to it. Or haven't got the time/skills/motivation to do anything to it either. God forbid if it's not the number/livery that they want...... Link to post Share on other sites More sharing options...
Barclay Posted January 14, 2022 Share Posted January 14, 2022 Thanks to @97406 for supplying alternative contact details for Shawplan. I had no response from the email address on the website but when I re-sent it to brian55hanson@icloud.com I got a very quick reply, a Paypal option and the parts on my mat within a couple of days. 3 Link to post Share on other sites More sharing options...
Derekstuart Posted January 21, 2022 Share Posted January 21, 2022 On 09/08/2021 at 00:41, newbryford said: Because when people spend £200, they don't expect/want to do anything else to it. Or haven't got the time/skills/motivation to do anything to it either. God forbid if it's not the number/livery that they want...... Hello Mick Sorry it's a bit late for a reply. I was just using that as an example- you could apply the same principle to anything- car repairs, restaurants, driving instructors... The point is if I want X etched component and I want to have 'Amazon-like' delivery, knowing that I can order simply and receive the order on an agreed date then the vendor will have to charge more money in order to accommodate the extra help needed. Sorry if I've not understood your point fully. Derek 1 Link to post Share on other sites More sharing options...
billbedford Posted January 21, 2022 Share Posted January 21, 2022 On 08/08/2021 at 01:00, Derekstuart said: After all, if you can spend £200 to open a boxed locomotive, why not a decent price for what amounts to quite a sophisticated etch. etc. Good Plan. I'll just go and double all my prices, sit back and watch the money roll in, shall I? Link to post Share on other sites More sharing options...
Derekstuart Posted January 23, 2022 Share Posted January 23, 2022 On 21/01/2022 at 09:16, billbedford said: Good Plan. I'll just go and double all my prices, sit back and watch the money roll in, shall I? Why are you being sarcastic like that? There's just no need for it. No need at all. I was making the same point as I have seen you and other kit builders make before that they're one-man bands, don't have the back up and support for an 'Amazon-like' delivery service that more and more people are growing to expect. I have no idea what your costs and margins are and nor should I, but speaking personally I think that many of the support services and parts, including kits, are very cheap for the work that goes into designing them, producing and then despatching them. I accept most people just want as much as they can as cheap as they can; that's fine, but they mustn't then complain when the vendor doesn't have the Amazon-like support facilities to despatch it instantly, or run a sophisticated web ordering facility. There, I hope that explains it. I'm used to you showing disdain for others, but seldom to one who would prefer to see you make more, not less, money per sale. 3 Link to post Share on other sites More sharing options...
Jamiel Posted August 3, 2023 Share Posted August 3, 2023 (edited) Edit of my previous post, it looks like the website was briefly offline and I tried at the wrong time. Jamie Edited August 19, 2023 by Jamiel Link to post Share on other sites More sharing options...
Dan Griffin Posted September 13, 2023 Share Posted September 13, 2023 Morning. i have tried sending an order through to Shawplan via email (brian@shawplan.com) , but it keeps getting bounced back, Mailer Demon stating 'message unable to be delivered'. does anyone have any advice, or an alternate way of contacting Shawplan? any help would be great, thanks Dan Link to post Share on other sites More sharing options...
RMweb Premium MJI Posted September 13, 2023 RMweb Premium Share Posted September 13, 2023 He has another one, should be on this thread somewhere Link to post Share on other sites More sharing options...
Grovenor Posted September 13, 2023 Share Posted September 13, 2023 Not far back actually. Link to post Share on other sites More sharing options...
billywhizz Posted September 14, 2023 Share Posted September 14, 2023 Hi. For clarity. If you want to email Brian (placing orders etc) please use brian55hanson@icloud.com the Brian@shawplan email address was lost during a web hosting issue. Brian has updated the home page of the website. Hope this helps. 1 1 1 Link to post Share on other sites More sharing options...
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