he is chris45lsw on here.
Good luck, I still email trying to get a definitive answer to "when will my order be processed", but have thus far been ignored after my last couple of attempts (courtesy costs nothing in my book!).
SRG are still actively promoting Phoenix kits, (this is from the site today):
"The Group also produces the 'Phoenix' range of coaching stock kits for modellers working in 4mm scale, and has an active Sales operation, which whilst catering for the Southern modeller also includes many kits and components for the GW, LMS, LNER and BR modeller".
As I have mentioned previously, Chris has had a terrible year, but the fact remains that SRG are still offering the Phoenix range for sale and encouraging new members. I persevere because I want the kits but I'm now am feeling increasingly frustrated and in a way conned by SRG.
Time to sell Phoenix on?
Cheers