Hmm. To be fair to Key, arrangements were made very quickly to return the faulty loco (within two days) back in August, but as I say, I haven't heard anything since and on the occasions that I've phoned I've been told someone is looking into it and will email me in due course. As I say, my patience is wearing a little thin at this stage, seeing as A/S quote a month's turnaround to repair faulty locos.