Join the club, you're not the only one. . Without using industrial terminology, I must say being a subscriber & ordering the model on announcement & then paying the balance the day I received the e-mail, I find today's email a slap in the face. It will make me think twice about purchasing a model through key publishing and accurascale, they knew how many models were ordered. During that time they could've told us that they had sold the 500 they were producing instead of carrying on taking people's money and I would've expected accurascale out of good will to make another BR Manor available to all those who have missed out. FYO moderator we've had issues with key publishing responding to emails. This isn't a slant at Accurascale, they do give a good service.