McC
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Everything posted by McC
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Mark 2b, By Accurascale and IRM!
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
Our warehouse in Birmingham is indeed pretty enormous ;) -
Mark 2b, By Accurascale and IRM!
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
The 2b run was pretty monstrous and the SR banana vans came at the same time as did a trans shipment of irish mk2bs. With several containers at once it’s taken the warehouse team a bit to sort through. We appreciate the patience and should be fully caught up this week. -
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Class 50, By Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
The literal point of pre-production samples :) -
accurascale Domestic and International Shipping
McC replied to McC's topic in Accurascale / Irish Railway Models
Orders are shipped as you ordered them, so if you have five different order numbers, by default they'd all ship individually. If you want orders merged, ask support and we can do that too - bear in mind that some services also have weight limits, but our support guys can certainly help with that if you want a single parcel (bear in mind the 31's are also coming in three batches due to the enormous size of the run) -
Class 50, By Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
Bear in mind these are still decorated samples, not fully finished models. -
Class 50, By Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
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Mark 2b, By Accurascale and IRM!
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
Just like the model packs the certs would be send out at random. -
Mark 2b, By Accurascale and IRM!
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
Started yesterday. I saw a facebook post earlier on a layout. -
accurascale Domestic and International Shipping
McC replied to McC's topic in Accurascale / Irish Railway Models
While some legacy orders will still be showing the shipping options that were available when the order was placed, the order shipment itself will go out with DPD unless you would prefer royal mail in which case reach out to the support team -
accurascale Domestic and International Shipping
McC replied to McC's topic in Accurascale / Irish Railway Models
All orders ship in Date Paid order, always has, always will, but we do have 8 pick lanes now, so sometimes orders can 'skip the queue' a little but only by a day or so. Hope that helps! (Also, we don't take any money down on preorders at all any more, so there is no 'old' money on the new ranges) -
accurascale Domestic and International Shipping
McC replied to McC's topic in Accurascale / Irish Railway Models
DPD has been our primary carrier now for about 12 weeks, you have to specifically choose Royal Mail at checkout if you prefer that options, here's what it looks like in the checkout screen -
Good afternoon all, Working closely with our carrier and fulfilment partners, and having acquired an extensive preorder pool recently from our dear friends at Hattons, (as well as a lot of tools, more anon on that), we've extended, simplified and reduced the costs of our shipping options, as below: We would welcome any and all feedback, Domestic UK Delivery We provide free shipping throughout the UK on all orders Based on your preference you can choose at Checkout Royal Mail 48 Hour Tracked up to 2Kg service is FREE Royal Mail 24 Hour Tracked up to 2Kg is available at £2.50 DPD 24 Hour Tracked for all weights is FREE Shipping to UK Offshore Islands is included in the Standard rates Geurnsey Isle of Man Jersey European Union Delivered at Place (DAP) which means you will pay VAT at your local rate at Import (but no Duty) when the goods arrive in your country Orders up to £100 are charged at a flat rate of £4.95 Orders over £100 are FREE Rest of World For the following countries, we offer both Royal Mail International Tracked and DPD Air Classic, at or below cost. Rates are calculated at checkout dynamically. Australia Canada New Zealand South Africa USA Rest of World unspecified countries are shipped at cost, using DPD Classic Air Freight, which is a secure tracked service with a typical transit time of 3-7 days. £ 9.95 base rate £ 4.50 per 500g over the first 1kg Please note that if you order pre-Orders and in stock items in the same order, all items will be held and shipped together unless you get in touch and request otherwise. Splitting deliveries may incur additional cost.
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Mark 2b, By Accurascale and IRM!
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
A certificate was designed, approved and specified, so we're checking why it didn't make it to the box, and will make arrangements to post once we get to the bottom of it. -
Mark 5, By Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
Fran will perhaps have more details next week but we have been working with DCC Concepts (and indeed some regular posters on here) for a plug in solution. In the mean time feel free to drop support a line. -
Generally we secure direct orders and trade purchase orders and then manufacture between 33 and 75-% more again on top. In some cases that headroom sells out in a day in others it lasts more as intended for 6-12 months. It’s not an exact science but with reruns and restocks we are slowly moving to a more traditional stock holding model as was our goal on day 1.
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