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McC

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Everything posted by McC

  1. McC
    We've done some experimentation with induction LED lamps and various things, but the sheer variation means that for most, it's just not an important enough feature to justify the cost of doing it.
  2. McC
    They do have excellent motors which already are a significant percentage of the overall cost of the unit with each motor specified and wound for the performance needed for the specific locomotive. It’s our intention to provide motors as accessories shortly as well of course as providing the option for low or at cost repair /replacement for anything outside the Warranty
  3. McC
    The support team will be able to help you out (I doubt the RMweb members will be of much use in this case :) )
  4. McC
    There’s some detaul in the launch blog https://www.accurascale.com/en-eu/blogs/news/new-accurascale-exclusive-the-zdv-wagon
  5. McC
    Oh we’re always watching. Always 🫣
  6. McC
    Considering only 3/17 team members live in Ireland it’s more like not to be 🤪🤪
  7. McC
    It simply means that any defect in the materials or assembly of them is covered. Failure due to normal wear and tear isn’t.
  8. McC
  9. McC
    All files other than the first gen Class 92 are built in house with our Jamie Goodman and the team at ESU. Hth!
  10. McC
    Everything bought from us, or one of our registered stockists is, of course, covered.
  11. McC
    We've opened preorders again while they are sorted. https://www.accurascale.com/collections/sr-banana-van
  12. McC
    Anything fittied in the factory, is the model, as supplied by us, and covered by our warranty. If you install your own third party decoder after the fact, that's obviously not covered by warranty.
  13. McC
    I agree, unwarranted negativity and repetition of hearsay is to be avoided. Fwiw, personally, I am an extremely happy SLW customer, with several 24's and a 25 on the way, and they are among my favourite locos and always worth the wait.
  14. McC
    - Lifetime is the normal operation of the model up to the point of failure caused by normal wear and tear. - Yes, the warranty applies to the original purchaser, as long as the other criteria are met (bought direct, or from a registered stockist) - If a faulty component was the case of the fire, then it is covered by warranty - There are no factory fitted third party decoders.
  15. McC
    We might have a few more team members now but we definitely started as small. We just grew up very fast :)
  16. McC
    Versus how many were made?
  17. McC
    Almost with us. Latest update was next week the boat will land.
  18. McC
    https://irishrailwaymodels.com/llw
  19. McC
    I speak from personal experience of Select, and Elite, and then moving to 'real' controllers. As to the stay alive, it should work on all supporting chips once 14V is supplied at the rails, but of course the platform is built and designed for ESU lokpilots and loksounds, none of which use any non compliant values. My point remains, that our support team are best placed always to provide support and advice.
  20. McC
    If there is insufficient voltage, the stay alive wont' charge, but it also doesn't impact running or 'get in the way' and we'd not recommend cutting capacitors off the main board which -will- void your warranty :)
  21. McC
    I’d recommend talking to us again as we’d not have sent it back with a fault. Do you have another controller or a clubayout you could try it out on? Hornby controllers don’t provide very clean power or DCC commands.
  22. McC
    We’ve plenty of blue locos and coaches on the way. Just takes a long time and millions of pounds to get there but once tools are done we plan to maintain stock availability annually.
  23. McC
    There are onboard integrated circuits which are used to communicate with the LokSound / Pilot chip to achieve the extent of functionality needed - the AUX's are listed on the sound function sheet included with the loco (or on our website) or hop into live chat or drop us an email and we can provide better advice.
  24. McC
    We’d recommend a decoder reset and if no change get onto support and we can arrange a decoder replacement or a full in house service if you prefer.
  25. McC
    We actually have extensive parts of everything that usually needs replacing but as almost every loco has a unique body config it’s not a case of one size fits all. If you’ve smashed a body we could maybe try repair for you but it’s simply not viable to hold painted body shells just in case someone has an accident down the line. I’m sure the support team can provide options and proposals for you.
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