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COLLETTS MODELS OF EXMOUTH


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27 minutes ago, MacNabs said:

will they just keep hiding?

 

I'm not hiding, I'm just hiding your bilious tripe and would rather spend my Friday evening doing something more pleasant than dealing with odious behaviour. I have just given you another warning in your unpleasant PM. 

 

You are heading for the door.

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I just wanted to reiterate how good Collett's are in regards to buying from them and their customer service, and don't forget they inspect & test your models before dispatch as well as having payment plans which are a bonus.

My own personal dealings with Leigh directly on the phone & via email have been nothing but a pleasure thus whatever personal issue has occurred over the last month or so with Leigh would simply be a blip on the radar and is not who they are in regards to your own negative personal experiences which I'm sure would be a one-off.

All I'm saying is give them the benefit of the doubt during these times and try them again if you were put off previously, you definitely won't be disappointed.

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41 minutes ago, classy52 said:

I just wanted to reiterate how good Collett's are in regards to buying from them and their customer service, and don't forget they inspect & test your models before dispatch as well as having payment plans which are a bonus.

My own personal dealings with Leigh directly on the phone & via email have been nothing but a pleasure thus whatever personal issue has occurred over the last month or so with Leigh would simply be a blip on the radar and is not who they are in regards to your own negative personal experiences which I'm sure would be a one-off.

All I'm saying is give them the benefit of the doubt during these times and try them again if you were put off previously, you definitely won't be disappointed.

 

I'd wholeheartedly agree with this from @classy52 I've been buying from Leigh for about 3 years or so.

 

Everything is well packaged, tested and the payment plan scheme is a god send when budgeting.

 

The level of service i've received has been brilliant and i genuinely couldnt big up Leigh and his customer services enough.

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Just had an Email from Leigh of Colletts models explaining why there has been a delay in my order being dispatched ,quite understandable all so had enough on my layout to get on with so if the order had turned up early I would have put it some where safe and be unable to find it when I need it.  

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Heard nothing but good things about Leigh Collett and after being mugged of by one of the bigger box shifters on a previous order, I ordered a Bachmann sound Class 40 at a price better than most box shifters and free postage, also saw a Hornby Terrier at a great price so ordered that too, super service, delivered as promised, lovely bloke to deal with, he'll get my business in future

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  • 2 weeks later...
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Thanks to Leigh and Mike(?) for sorting out the issue with my Hornby Black 5, clearly a Friday afternoon special from the factory. Had 3 locos from Leigh during lockdown. Tempted by a few more as his prices are competitive. NSE Thumper has caught my eye.

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  • 2 months later...
  • 1 month later...

Very relieved.  Just Spoken to Leigh VIa email. He is still taking orders and will be at the shop Monday to process the huge amount he has after having a Covid Scare which was clear .  

 

Again Many thanks Leigh and happy Christmas.

 

Best regards Trailrage

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  • 2 weeks later...

A few weeks before Christmas I tried to place an order but when I came to put in my address I couldn't put in Ireland because the UK was the only country available. 

I sent in an email inquiry to ask what I should do but didn't get an answer. A week later I sent another email but didn't get an answer to that either. 

Unfortunately I then had to go  elsewhere.

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BIG thanks to Leigh for getting My order for a Hornby Freightliner Class 66  out to me on Christmas Eve! My little boy was over the moon! Considering he had to shut the shop and Isolate due to a Covid Scare which thankfully came out negative and a Mahoosive backlog of items to post. 

 

Happy new Year to Leigh and the Family and to everyone here on the RM Web. Stay safe and well.

 

Cheers all Trailrage  

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  • 2 weeks later...

Another worthy endorsement for a fantastic service from Leigh at Colletts.

 

Considering the current circumstances, he got my order out to me very quickly, and I was well informed where I was in the process the whole way.

 

Could not ask for more from a model shop, and I wouldn’t hesitate to recommend Colletts to anyone.

 

Thanks again Leigh, stay safe.

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I was looking on the Web yesterday  to try to source a couple of Hornby Scotrail coaches which I missed last year and are now out of stock with the major box shifters.    Collett's came up as having them still in stock and at a very competitive price.  I had never dealt with them before but having seen some good reviews here on RMWeb I thought I would take a chance.     I placed my order yesterday afternoon.   Within minutes my order was acknowledged and I also received a personal e-mail from Leigh thanking me for my business.     The courier arrived at lunchtime today, with both models, exceptionally well packed and delivered within 24 hours of ordering.     I could certainly recommend Colletts and will definitely buy from them again.

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