Hopefully Hornby will survive this downturn in their fortunes.Recent releases have been extremely well finished, though sometimes in need of better quality control.As commented on before, it's their customer service/warehousing that really needs sorting out.I don't blame the staff, they are usually helpful and pleasant to deal with but, I think they are small in number and somewhat pushed. The model railway scene would be an awful lot poorer if they ceased trading and went out of business.