I've purchased four of the Dapol Westerns - dessert sand, green, maroon and blue versions. All have received SouthWest Digital decoders.
All have run perfectly apart from the blue version which ran perfectly the first day of purchase. Second day the sound fired up, lights on, power applied, the motor responded building up speed, blowing it's horn, slowed down, brakes squealed.....only problem was that the loco did not move at all during this sequence.
Loco was returned to the retailer who decided to send the loco to DCC Supplies who said they could find nothing wrong with the loco and returned it to the retailer. The retailer then fitted a new sound decoder and returned to loco to me having told me it was working. Upon receipt the loco was placed on the track and, just as before, it just sat there making all nice noises that a SouthWest Digital decoder does. Movement was non-existant.
Before anybody says it must be my track, my digital equipment, my this, my that I do have three other Dapol Westerns fitted with same equipment that work on my track.
Getting a little cheesed off by this time (especially having three other working Westerns fitted with the same decoders) contact was made with DCC Supplies to discuss my problems with the Triage Tepartment..... No, there is nothing wrong with the loco. Have you tested the loco on dcc? No. Why? Because a dcc sound decoder is add-on fitment. But the loco does not move when a dcc decoder is fitted.... oh really, that means the decoder must be faulty....... We then started going round and round in circles.... but getting nowhere.
To cut a long story short I did manage to get a return-post label out of the Triage Department (and that was probably only because I also had a very recently purchased dead Cl.22 to return). The Cl.22 was returned to me and is now working perfectly even after the fitting of a sound decoder. The Western was returned to the retailer who then fitted another sound decoder......and again the loco would not move....
Since then the loco has resided with the retailer. I was offered my money back but I turned this down as I wanted a working Western with sound, not a refund. One idea was to wait until the second release of these locos arrived and swap my old loco for a new loco ..... but having read of the above failures that have been reported above think it is now time for me to pull the plug...... give up on the thought of a blue Western with sound and take up the refund offer. Shame, it's a beautiful looking model.....
Keith