McC

Oh very soon. Our ‘launch later’ mantra means that things will be much much closer to delivery before revealed 👍👍

That specific issue is a DPD documentation glitch and our team and our DPd account manager are on the case. All orders will definitely be fulfilled 👍 Hope that helps reassure and our apologies for the screwup.

Total Coincidence (and we don't have a view of the running lines from the lab) :) (Ok, well actually we do :)

Https://accurascale.com/status

If you’re having cut outs do please reach out to support and we can provide a solution without you having to spend any money.

If your manor doesn’t start smoothly (assuming a good dcc controller) Try increasing the voltage to the recommended 14v ?

We do actually have flashing tail lamp (kits) in hand (ex Wagons) which could be fitted, tho it would be rather DIY,,,, perhaps drop us a line direct if you feel brave :)

Once you tap on the credit card field auto pay will ‘auto’ magically appear on your device. You can also tap the Apple Pay button which will handle instant checkout too. If any issue do please send us some screenshots.

No reason it should not? (Always has for me) Are you using the website checkout on your mobile or the Shop App? If you login first the shop option will even store your cards for you.

If you're having any cut out issues, drop support a line and we can sort you out.

Keep watching the website, there is a final balance-up of stock in hand now all preorders are chased down and beaten with sticks, which will likely go online for sale on Thur.

There are also included magnetic couplers in the accessories. Hth!

Lovely overview👍 The 142 is manufactured by accurascale if that helps encourage. I’m certain we’ll shortly see the Bachmann 56 too. The bogies on the 69 look most accurate and detailed.

Exactly that. We are currently working on a method of syncing the invoice due date with the actual arrival date / status page as it’s a ‘new’ feature on the shopify platform and the api is lightly documented. Aside tho until we send you a payment request no payment is due. Indeed if anyone has paid early and would rather a refund let us know too and we’d be happy to send back your funds until needed. hope that helps.

Making a web ready version is definitely on the list. Woukd there be interest in us putting the printed version on the website for a nominal postage fee (say a pound) ?

The Irish mk2’s were in their own container and the RTC packs came ahead. The accurascale mk2b containers finished count in on 14th March. No conspiracy, just large volume.

All retailer orders have left us now, so if in doubt, I would recommend talking to your retailer. We bump from 5 pick and pack lanes to 10 when large preorders come in and it's something we are still working on with our logistics and fulfilment partners to improve. Unfortunately, it's not possible to get all orders away at the same time, no matter how it's done, but the containers arrived about a week and a half ago and everyone has their orders and all the retailers too - so thats' not rather months of a delay, and it's something we are still working to improve.

It takes a little time to offload and dispatch two full containers but some stock only went on sale as all paid preorders and trade orders were away. Our goal since day 1 has been to work toward sustained stocking and we maintain that goal in partnership with our wonderful retailers.

Just to contribute from a financial point of view, the high end coreless motors in much of our stock actually cost more than equivalents with cores and provide better efficiency , torque and pulling power. Any notion they are a cost cutting measure is a very legacy one.

Non-retracted versions are in the baggie too...

Heh. mine too 😃

No payments were taken or scheduled as yet and, again, are not due until the locos are in stock. hope that helps.

You can preorder anything you want on the website and no payment is taken until they are in stock or imminently so. You can always pay early if you prefer or set up an installment plan to spread the cost but payments not due until they are here in any case.

It’s once you sign up for ShopPay / the Shop app. Once you get to checkout it will send a code to your phone which verifies you without having to enter your password. If you are getting them at random it’s possibly someone trying to login as you!

No actual payments were taken. Support can verify for you as we resolve an API issue between shopify and partially