RMweb Gold Gilbert Posted July 15, 2017 RMweb Gold Share Posted July 15, 2017 Sounds like these defective 50s could be those rejected during QA and then repaired - to a fashion. Why do I say this? Because it seems that most have gone to one retailer (Rails) not to all. Probably all the repaired models were boxed and shipped together so when distributed by Hornby they have more or less gone to one retailer only. let's hope so anyway. Hatton's photo suggests not? Link to post Share on other sites More sharing options...
RMweb Premium Hilux5972 Posted July 15, 2017 RMweb Premium Share Posted July 15, 2017 Hatton's photo suggests not? Yeah it does appear there is a buffer missing on the photos. Link to post Share on other sites More sharing options...
47164 Posted July 16, 2017 Share Posted July 16, 2017 Mmmm sounds like a specific Friday pm batch, my local retailers complete allocation was minus a buffer on each loco...very poor Qc at a number of points in the chain. 1 Link to post Share on other sites More sharing options...
Mike at C&M Posted July 17, 2017 Share Posted July 17, 2017 We too have a 100% failure rate on QC. Bits missing or not fitted, cracked cab corners and obvious glue marks where someone has presumably tried to replace parts. Link to post Share on other sites More sharing options...
Black 5 Bear Posted July 17, 2017 Share Posted July 17, 2017 (edited) Looking good for those who have the first generation Hornby release of R2474(D421). Having seen the latest incarnation of this model, I'll be sticking with mine. Perhaps, it might be prudent of Hornby to do a recall as a damage limitation exercise. Edited July 17, 2017 by Black 5 Bear Link to post Share on other sites More sharing options...
irishmail Posted July 17, 2017 Share Posted July 17, 2017 Looks like very poor QC from Hornby!! Are the model shop/ retailers entitled to send them back as not fit for purpose same as we would send them back to the shop where we purchased them from?, Likewise, Hornby should send them back to the factory as Hornby are customers of the manufacturing plant or is it a case of Hornby don't care? From the reports about the class 50 on here and else ware it is a very poor show for a loco with retail price of £170.00!!! I was going to purchase one myself as I like the class 50's but looks like I will give this one a miss. Link to post Share on other sites More sharing options...
RMweb Gold pheaton Posted July 18, 2017 RMweb Gold Share Posted July 18, 2017 (edited) We too have a 100% failure rate on QC. Bits missing or not fitted, cracked cab corners and obvious glue marks where someone has presumably tried to replace parts. Cracked cab corners implies a problem well known already in Hornby products, are you able to pop the shell off and see if there are any "blemishes" on the chassis? Interestingly are the ones with the cracked corners the later chassis design, where Hornby have changed the coupling mount and swivel area? Edited July 18, 2017 by pheaton Link to post Share on other sites More sharing options...
Mike at C&M Posted July 18, 2017 Share Posted July 18, 2017 Cracked cab corners implies a problem well known already in Hornby products, are you able to pop the shell off and see if there are any "blemishes" on the chassis? Interestingly are the ones with the cracked corners the later chassis design, where Hornby have changed the coupling mount and swivel area? Already boxed up for return to Hornby, so unable to check. Hornby should do their own QC, and not expect retailers to do the job for them. We have taken enough flack on their behalf in recent times. 2 Link to post Share on other sites More sharing options...
mikesndbs Posted July 19, 2017 Share Posted July 19, 2017 Greetings all, an update on the Hornby D400 class 50 debacle! I have just recieved a replacement loco from Rails of Sheffield (who have been really great) and I am delighted to report it appears to be all in order, in fact it is rather stunning with some features I never expected. A full video update will follow in due course. 4 Link to post Share on other sites More sharing options...
RMweb Gold Gilbert Posted July 19, 2017 RMweb Gold Share Posted July 19, 2017 Greetings all, an update on the Hornby D400 class 50 debacle! I have just recieved a replacement loco from Rails of Sheffield (who have been really great) and I am delighted to report it appears to be all in order, in fact it is rather stunning with some features I never expected. A full video update will follow in due course. Hopefully mine will not be far behind! Chris Link to post Share on other sites More sharing options...
MGR Hooper! Posted July 19, 2017 Share Posted July 19, 2017 Greetings all, an update on the Hornby D400 class 50 debacle! I have just recieved a replacement loco from Rails of Sheffield (who have been really great) and I am delighted to report it appears to be all in order, in fact it is rather stunning with some features I never expected. A full video update will follow in due course. Please do share the link to your video when it's up Link to post Share on other sites More sharing options...
mikesndbs Posted July 20, 2017 Share Posted July 20, 2017 Dear fellow class 50 fans, I have now made my review video of Hornby’s D400 It’s not the video I expected to make due to the dreadful mess the original model was in. I have to say that Rails of Sheffield were really good about this. The loco mostly seems to run beautifully! (Running period still ongoing) It’s a lovely model conceptually. Hornby have responded to a degree. I’ll leave it to you to make your mind up. 3 Link to post Share on other sites More sharing options...
RMweb Premium ColinK Posted July 21, 2017 RMweb Premium Share Posted July 21, 2017 I'm really picky over videos as many are badly filmed and poorly edited. However, Mike's video is superb, beautifully filmed and so well presented, giving info on the real thing and a comprehensive and fair review of the model. I also found the explaination of which bufferbeam pipes were which usefull. With the prototype pictures and Mike's own soundtrack, its a far better review than you'll find in any magazine. Many thanks for making it and sharing it. 2 Link to post Share on other sites More sharing options...
mikesndbs Posted July 21, 2017 Share Posted July 21, 2017 I'm really picky over videos as many are badly filmed and poorly edited. However, Mike's video is superb, beautifully filmed and so well presented, giving info on the real thing and a comprehensive and fair review of the model. I also found the explaination of which bufferbeam pipes were which usefull. With the prototype pictures and Mike's own soundtrack, its a far better review than you'll find in any magazine. Many thanks for making it and sharing it. Colin, this is probably the nicest thing anyone has ever said to me online! Cheers mate Link to post Share on other sites More sharing options...
10000 Posted July 26, 2017 Share Posted July 26, 2017 Well most of the problems have been covered but this is my experience with it. First one - small metal shaft fell out of it as I took it out of the box, then I noticed a small crack at one corner of the body shell. That went back and was replaced. It made 9 out of 18 with faults mostly missing buffer. Second one everything seemed OK so ran it in, then came to fit a decoder. After carefully disconnecting the cables I carefully eased up the body at which time one step came off, one of the small orange boxes (no wires) on the end fell off and 2 of the small engine compartment windows fell out. As I picked it up I barely placed any pressure on one of the boxes next to the fuel tank and that came of complete with unbroken fixing pegs. After fitting the decoder and bits that fell off I decided to give it a run. Normally on my layout I run with 6 coaches sometimes a max of 8 but decided to give it a good try. From a standing start with no slipping, 20 coaches no problem. The issue was the coaches pulling themselves off on the curves. During this it never exceeded 0.25 amps. So after the few issues I'm very pleased with it. Link to post Share on other sites More sharing options...
RMweb Gold Gilbert Posted July 26, 2017 RMweb Gold Share Posted July 26, 2017 Well most of the problems have been covered but this is my experience with it. First one - small metal shaft fell out of it as I took it out of the box, then I noticed a small crack at one corner of the body shell. That went back and was replaced. It made 9 out of 18 with faults mostly missing buffer. Second one everything seemed OK so ran it in, then came to fit a decoder. After carefully disconnecting the cables I carefully eased up the body at which time one step came off, one of the small orange boxes (no wires) on the end fell off and 2 of the small engine compartment windows fell out. As I picked it up I barely placed any pressure on one of the boxes next to the fuel tank and that came of complete with unbroken fixing pegs. After fitting the decoder and bits that fell off I decided to give it a run. Normally on my layout I run with 6 coaches sometimes a max of 8 but decided to give it a good try. From a standing start with no slipping, 20 coaches no problem. The issue was the coaches pulling themselves off on the curves. During this it never exceeded 0.25 amps. So after the few issues I'm very pleased with it. I've have had a few issues with my second loco and have agreed with Rails to hold on to it but I do fear that when I fit the decoder etc all the steps, buffers and under frame bits will fall off again - they really should be friction fits and I am now in correspondence with Hornby themselves as I now dread finding a gap where a bit should be and having no idea where it fell off! Chris Link to post Share on other sites More sharing options...
RMweb Premium Hilux5972 Posted July 26, 2017 RMweb Premium Share Posted July 26, 2017 The battery Boxes and compressor units on the underframe have always been an issue when trying to remove the body. Ive had 4 Class 50's over the years and on every single one I managed to knock off the something or other from between the bogies. I even loosened the fuel tanks on one of them. Link to post Share on other sites More sharing options...
RMweb Gold Roy Langridge Posted July 26, 2017 RMweb Gold Share Posted July 26, 2017 (edited) I've have had a few issues with my second loco and have agreed with Rails to hold on to it but I do fear that when I fit the decoder etc all the steps, buffers and under frame bits will fall off again - they really should be friction fits and I am now in correspondence with Hornby themselves as I now dread finding a gap where a bit should be and having no idea where it fell off! Chris Or the opposite problem which i have just suffered. Had a running session with about 8 different models (no 50s) and then found a bit that has dropped off one of them. I wish I could work out which one it came from. Roy Edited July 27, 2017 by Roy Langridge Link to post Share on other sites More sharing options...
RMweb Premium Hilux5972 Posted July 27, 2017 RMweb Premium Share Posted July 27, 2017 Or the opposite problem which i have just suffered. Had a running session with about 8 different models (no 50s) and then found a bit that has dropped of one of them. I wish I could work out which one it came from. Roy Post a photo if you are able to Roy. We may be able to help out on here. Link to post Share on other sites More sharing options...
rob D2 Posted July 27, 2017 Share Posted July 27, 2017 I had two . Something always fell off when trying to remove the body . Too fragile for me Link to post Share on other sites More sharing options...
RMweb Premium Phil Mc Posted July 27, 2017 RMweb Premium Share Posted July 27, 2017 The battery Boxes and compressor units on the underframe have always been an issue when trying to remove the body. Ive had 4 Class 50's over the years and on every single one I managed to knock off the something or other from between the bogies. I even loosened the fuel tanks on one of them. I've got 46 of them, and every one has had to have something glued back on ! Cheers, Phil. Link to post Share on other sites More sharing options...
RMweb Premium Hilux5972 Posted July 27, 2017 RMweb Premium Share Posted July 27, 2017 I've got 46 of them, and every one has had to have something glued back on ! Cheers, Phil. Please tell me you are planning on completing the fleet! 1 Link to post Share on other sites More sharing options...
RMweb Premium Phil Mc Posted July 27, 2017 RMweb Premium Share Posted July 27, 2017 Please tell me you are planning on completing the fleet! It would be rude not to !! Actually, I've got 46 'finished' models, & 4 donors awaiting their turn across the workbench. Cheers, Phil. Link to post Share on other sites More sharing options...
RMweb Gold BR Blue Posted July 27, 2017 RMweb Gold Share Posted July 27, 2017 I have 46 too coincidently. Only 4 to go Link to post Share on other sites More sharing options...
Classsix T Posted July 28, 2017 Share Posted July 28, 2017 Don't forget DP2, tee hee! C6T. Link to post Share on other sites More sharing options...
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