Iskra Posted April 29, 2020 Share Posted April 29, 2020 I ordered a DCC fitted Bachmann 2MT from them the other day, it was a good price and arrived quick Link to post Share on other sites More sharing options...
RMweb Gold russ p Posted April 29, 2020 RMweb Gold Share Posted April 29, 2020 3 hours ago, Pete 75C said: Have to agree with the comments above. Bure Valley Models have always gone the extra mile to be helpful and often match/better the bigger box-shifters prices. If anyone hasn't used them for mail order, give them a go. They need all the help they can get right now, see news article below. It's a local rag, so the ads will probably load before the story... https://www.northnorfolknews.co.uk/news/bire-valley-railway-insurance-claim-despite-paying-for-virus-coverage-1-6608739 That's terrible Pete, bloody insurance companies, yes its because of government restrictions but the root cause is the virus. And the main purpose of Andrew's insurance was for the welfare of his staff. I always get the impression when I'm over there that Andrew is a good boss. What a shame Link to post Share on other sites More sharing options...
4railsman Posted April 29, 2020 Share Posted April 29, 2020 I do hope they can get the payout from the insurance company that all too readily took £30k of their money. If not, I hope they "name and shame" the company involved both in this forum and in the wider public media. The service I have consistently had from Bure Valley Model Shop over the last few years has been first class and the order always comes extremely well packed. In support of them, I have just placed a £250 order for a couple of 00-gauge Dapol flying banana railcars! I do hope that others reading this will also support Andrew Barnes, the owner of BVR and the model shop. 4 Link to post Share on other sites More sharing options...
RMweb Premium Simon Lee Posted April 30, 2020 RMweb Premium Share Posted April 30, 2020 Always found the shop very well laid out and the staff very helpful and knowledgable. Unfortunately they are unable to off postage to Europe or I could put a few £ their way. 1 Link to post Share on other sites More sharing options...
Brian Indge Posted May 9, 2020 Share Posted May 9, 2020 ITV Anglia interviewed Andrew the other day where he named the Insurance Company involved. This is just another example of being “ripped off”, the railway has paid all the premiums so they should have been paid out. I have bought numerous items from the model shop over the years, in fact my wallet cries when I visit the place! lovely people, they don’t deserve this treatment. 3 Link to post Share on other sites More sharing options...
Ouroborus Posted May 10, 2020 Share Posted May 10, 2020 If it helps Andrew (another happy customer here), no win no lawyers are soliciting for claims against insurers who won't pay out. Link to post Share on other sites More sharing options...
RMweb Gold Nick C Posted May 13, 2020 RMweb Gold Share Posted May 13, 2020 Very sad to hear about the insurance, unfortunately it doesn't surprise me at all. I came to this thread to add my own praise for the shop, I ordered some coaches from them around 3pm yesterday afternoon, and they arrived before lunch today. Link to post Share on other sites More sharing options...
InterCity80s Posted May 21, 2020 Share Posted May 21, 2020 I placed my first order with Bure Valley Models late yesterday afternoon (after 4pm) and it arrived, very well packed, today at lunchtime. Got a very good price too. I am sure it won't be the last order I place with them. 2 Link to post Share on other sites More sharing options...
Ouroborus Posted June 3, 2020 Share Posted June 3, 2020 If this helps, the Financial Conduct Authority are looking at insurers who failed to payout claims relating to covid and are taking test cases to court : https://www.fca.org.uk/news/press-releases/update-fca-test-case-validity-business-interruption-claims Link to post Share on other sites More sharing options...
Pete 75C Posted June 3, 2020 Share Posted June 3, 2020 2 hours ago, Ouroborus said: If this helps, the Financial Conduct Authority are looking at insurers who failed to payout claims relating to covid and are taking test cases to court : https://www.fca.org.uk/news/press-releases/update-fca-test-case-validity-business-interruption-claims I sincerely hope that's of some benefit to Andrew & co at Bure Valley. I've always had a cynical view of insurers, but in this particular case, words fail me. 1 Link to post Share on other sites More sharing options...
RMweb Gold tractionman Posted June 21, 2020 RMweb Gold Share Posted June 21, 2020 This is my splendid Father's Day present, the very lovely Hornby Terrier bought from Bure Valley Models, and very well packaged for the journey to NI as requested A superb model from an excellent retailer. Cheers, Keith span widget 5 Link to post Share on other sites More sharing options...
RMweb Premium polybear Posted June 21, 2020 RMweb Premium Share Posted June 21, 2020 The cab detail looks a bit special 1 Link to post Share on other sites More sharing options...
RMweb Premium Kris Posted June 27, 2020 RMweb Premium Share Posted June 27, 2020 Ordered a Hornby Rocket yesterday just before 11am, arrived with me before 9:30 this morning. Very good service from RM and Bure Valley Models. This was made even better by the very good price, nearly £20 under rrp. 2 1 Link to post Share on other sites More sharing options...
andrew575 Posted June 27, 2020 Share Posted June 27, 2020 I also ordered a Hornby Rocket yesterday (Friday) just before 1pm, it arrived a short while ago at 4.10pm (Saturday) with the postman. I have ordered items now twice this month on a Friday from Bure Valley Models and received the items the next day. Always nicely packed and a good price. Five Star Service. Fantastic service compared with the other item in the post, which was ordered from another well known model shop nine days ago at a shipping cost of £3.95 - it was sent in a large letter envelope for around a pound. 1 Link to post Share on other sites More sharing options...
Pint of Adnams Posted October 10, 2020 Author Share Posted October 10, 2020 Bure Valley Models has just announced a 4mm scale model of Wroxham Signal Box, a McKenzie & Holland built GE Type 7 box, produced for them by Bachmann and finished in the pre-WW2 Brown and Cream. Wroxham SB had 50 levers so is a longer box than usual and has been preserved. Full details on their website: http://www.burevalleymodels.com/p/19440/44-0074Z---Wroxham-Signal-Box 1 1 Link to post Share on other sites More sharing options...
stewartingram Posted October 10, 2020 Share Posted October 10, 2020 Just for clarification, is this a new moulding, or a previous issue in ne colours? (I'm thinking of the likes of March & Downham Market issues earlier - but I haven't even looked at any photos to check yet). Stewart Link to post Share on other sites More sharing options...
PaulG Posted October 10, 2020 Share Posted October 10, 2020 2 hours ago, stewartingram said: Just for clarification, is this a new moulding, or a previous issue in ne colours? (I'm thinking of the likes of March & Downham Market issues earlier - but I haven't even looked at any photos to check yet). Stewart Completely new model and very good by all accounts. Paul 1 1 Link to post Share on other sites More sharing options...
RMweb Gold russ p Posted October 10, 2020 RMweb Gold Share Posted October 10, 2020 I bought one today, really good . For my era I should do some repainting but it seems too good to do that. As normal staff were very friendly and helpful Link to post Share on other sites More sharing options...
CUCKOO LINE Posted October 31, 2020 Share Posted October 31, 2020 Impressive service, ordered Heljan item on web 12.06 yesterday email saying shipped 12.09 yesterday, delivered 11.31 today and a good price too ! Well done Link to post Share on other sites More sharing options...
RMweb Premium PMP99 Posted December 4, 2020 RMweb Premium Share Posted December 4, 2020 Ordered a Dapol Mogul online early yesterday afternoon. Arrived in just under 24 hours, Royal Mail 1st class and free postage as well. Superb service! Link to post Share on other sites More sharing options...
RMweb Gold BMacdermott Posted December 5, 2020 RMweb Gold Share Posted December 5, 2020 Hello everyone Received a loco next day (as usual with Bure). Top rate! Brian 1 Link to post Share on other sites More sharing options...
woodenhead Posted December 31, 2020 Share Posted December 31, 2020 Bure Valley box arrived this morning carrying a Dapol 50043, ordered Sunday, shipped Tuesday (Monday was the bank holiday), arrived today - top service. Just need to decide who is going to provide the sound package for me and I can get it running. Link to post Share on other sites More sharing options...
RMweb Gold BMacdermott Posted January 27, 2021 RMweb Gold Share Posted January 27, 2021 Hello everyone You may like to know about the appeal on the link below. Brian (no connection other than satisfied shop customer) https://www.edp24.co.uk/news/bure-valley-railway-appeal-for-boiler-7069316 1 Link to post Share on other sites More sharing options...
RMweb Premium PMP99 Posted January 28, 2021 RMweb Premium Share Posted January 28, 2021 Taken from an appeal email from Bure Valley Models received today. Hopefully as many people as possible can support them where possible. It seems nothing from the insurers as yet! (Posted only as a regular satisfied customer and railway passenger when I’m in the area.) ‘After suffering a huge loss of revenue in 2020 and still not having received any settlement from insurers for its business interruption claim The Bure Valley Railway has now suffered the failure of two of it’s locomotive boilers, requiring two new replacement boilers to be ordered at possibly the worst financial time in the railways history. We appreciate you supporting us through Bure Valley Models, but please support our appeal if you can. We need to get these locomotives back in service to ensure we can run our services when the railway is permitted to reopen. Thank you in advance for your support.’ 1 Link to post Share on other sites More sharing options...
forest2807 Posted February 3, 2021 Share Posted February 3, 2021 Another thumbs up from me for truly excellent service from Bure Valley Models. I ordered a Hornby B17 (superb price) yesterday afternoon and it arrived with me in semi-rural East Kent this afternoon. I will be happy to purchase from BVM again - highly recommended. No connection, etc... 2 Link to post Share on other sites More sharing options...
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