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they are expected into the warehouse before the end of next week so we would encourage anyone with an outstanding pre-order to settle the balance up in that time. To ensure timely shipping.

The literal point of pre-production samples :)

Orders are shipped as you ordered them, so if you have five different order numbers, by default they'd all ship individually. If you want orders merged, ask support and we can do that too - bear in mind that some services also have weight limits, but our support guys can certainly help with that if you want a single parcel (bear in mind the 31's are also coming in three batches due to the enormous size of the run)

Bear in mind these are still decorated samples, not fully finished models.

Just like the model packs the certs would be send out at random.

Started yesterday. I saw a facebook post earlier on a layout.

While some legacy orders will still be showing the shipping options that were available when the order was placed, the order shipment itself will go out with DPD unless you would prefer royal mail in which case reach out to the support team

All orders ship in Date Paid order, always has, always will, but we do have 8 pick lanes now, so sometimes orders can 'skip the queue' a little but only by a day or so. Hope that helps! (Also, we don't take any money down on preorders at all any more, so there is no 'old' money on the new ranges)

DPD has been our primary carrier now for about 12 weeks, you have to specifically choose Royal Mail at checkout if you prefer that options, here's what it looks like in the checkout screen

Good afternoon all, Working closely with our carrier and fulfilment partners, and having acquired an extensive preorder pool recently from our dear friends at Hattons, (as well as a lot of tools, more anon on that), we've extended, simplified and reduced the costs of our shipping options, as below: We would welcome any and all feedback, Domestic UK Delivery We provide free shipping throughout the UK on all orders Based on your preference you can choose at Checkout Royal Mail 48 Hour Tracked up to 2Kg service is FREE Royal Mail 24 Hour Tracked up to 2Kg is available at £2.50 DPD 24 Hour Tracked for all weights is FREE Shipping to UK Offshore Islands is included in the Standard rates Geurnsey Isle of Man Jersey European Union Delivered at Place (DAP) which means you will pay VAT at your local rate at Import (but no Duty) when the goods arrive in your country Orders up to £100 are charged at a flat rate of £4.95 Orders over £100 are FREE Rest of World For the following countries, we offer both Royal Mail International Tracked and DPD Air Classic, at or below cost. Rates are calculated at checkout dynamically. Australia Canada New Zealand South Africa USA Rest of World unspecified countries are shipped at cost, using DPD Classic Air Freight, which is a secure tracked service with a typical transit time of 3-7 days. £ 9.95 base rate £ 4.50 per 500g over the first 1kg Please note that if you order pre-Orders and in stock items in the same order, all items will be held and shipped together unless you get in touch and request otherwise. Splitting deliveries may incur additional cost.

A certificate was designed, approved and specified, so we're checking why it didn't make it to the box, and will make arrangements to post once we get to the bottom of it.

Now that we are actively packing, some stock has been released https://www.accurascale.com/collections/sr-banana-van

Fran will perhaps have more details next week but we have been working with DCC Concepts (and indeed some regular posters on here) for a plug in solution. In the mean time feel free to drop support a line.

Generally we secure direct orders and trade purchase orders and then manufacture between 33 and 75-% more again on top. In some cases that headroom sells out in a day in others it lasts more as intended for 6-12 months. It’s not an exact science but with reruns and restocks we are slowly moving to a more traditional stock holding model as was our goal on day 1.

There is only one shipment. All coming together.

Not too long 😃

Yes these were launched in May 2022 so just 21 months to delivery. Now that all the mk2b and c tools are complete and tested future runs wi be delivered in 9-12 months from launch. Thank you for your support!

If you could we wouldn’t do it.

We processed the RTC packs first as they were simplest and as always the balance of stock once all preorders were allocated was offered on the website. This was about 50 packs in total. Nothing in any way nefarious and identical to how we process every preorder. All preorder customers orders are in the queue and the handful who were lucky today get added to the end. The first hundred or so we also managed to ship today.

We have a great many stockists all of whom can also replenish their stocks should their customers ask. https://www.accurascale.com/pages/store-locator

Do drop us a note - sounds like a formatting issue rather than a glitch tho :)

Brief syncing, they are up now tho not all the stock has been sync'd up yet - early next week we will put the balance of mk2 on stock.

Included as standard. We would never photograph a model with after market accessories fitted :) HTH!

Both.