No, I disagree, they should never have left the factory like it, and to be fair, Hattons have been onto it pretty quickly.
There seem to be issues now with quality control, perhaps its out sourcing abroad, I dont know, but its not good business to have repeated problems regarding quality control and new releases.
Perhaps the answer would be to have them packaged in the UK? At least then defects etc can be sorted before they leave the shop.
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Unpractical? I dunno, but I do know one thing, when I pay £125 for something new, I expect it to work right, first time straight out of the box whether its a loco, tele or whatever.
Theres a recession on, we are all feeling the pinch in one way or another and people can certainly chose what to spend their hard earned shekels on.
Imagine if one of the duffers had been submitted to a mag for a review, hardly good business is it?
Still at least mines sorted, Hattons will sort the others and they do look superb, so you pays yer money..........