RMweb Gold sjp23480 Posted January 20, 2019 RMweb Gold Share Posted January 20, 2019 Used Colletts for the first time this week for the Fifteen Guinea Train Pack which he had on offer at a fabulous price. Item duly arrived immaculately packed and with 2 days of ordering on standard delivery terms. Received a courtesy email from Leigh thanking me for my business, nice touch. So pleased I promptly went back and ordered some coaches at prices much cheaper than the big boys. Highly delighted and will certainly be sending more of my business his way. Steve 3 Link to post Share on other sites More sharing options...
spikey Posted March 29, 2019 Share Posted March 29, 2019 Just had my first order from Collets Models and am well impressed with price, communication and the way the item was packaged. Top marks to that man! 2 Link to post Share on other sites More sharing options...
Shoey Posted March 30, 2019 Share Posted March 30, 2019 For anyone who missed out, Leigh has had a late delivery of Revolution TEA’s (OO gauge) I managed to pick up a handful which I missed so am absolutely delighted Link to post Share on other sites More sharing options...
richscylla Posted March 31, 2019 Share Posted March 31, 2019 On 30/03/2019 at 16:32, Shoey said: For anyone who missed out, Leigh has had a late delivery of Revolution TEA’s (OO gauge) I managed to pick up a handful which I missed so am absolutely delighted Were these on the website? I can't see anything. Link to post Share on other sites More sharing options...
Shoey Posted March 31, 2019 Share Posted March 31, 2019 43 minutes ago, richscylla said: Were these on the website? I can't see anything. I popped in the shop a few weeks back and Leigh had mentioned he still awaits a delivery from Revolution so I asked him to keep in touch. I rang on the off chance to see if he had had the delivery and he said he was unboxing them as we spoke so I ordered a few that I missed out on there and then. I doubt he has had chance to update them to his website so I’d recommend giving the shop a ring (01395 224608) he’s closed on Mondays but opens at 09:30 Tuesday. I’d just like to say I have no connection with the shop, just a very happy customer of my local model shop. I hope you’re able to purchase the wagons your after richscylla 1 1 Link to post Share on other sites More sharing options...
classy52 Posted May 29, 2019 Share Posted May 29, 2019 (edited) Started to use Collett's recently mostly over the phone/email and Leigh is a top bloke to talk to and his customer service is spot on in taking care of his customers. Recently ordered a couple of loco's at very good prices, shall keep going back. Edited June 7, 2019 by classy52 2 1 Link to post Share on other sites More sharing options...
richscylla Posted June 7, 2019 Share Posted June 7, 2019 Just use Collett's for the first time - Leigh is a top bloke and I'm more than happy with the service! Would recommend! 2 Link to post Share on other sites More sharing options...
classy52 Posted June 7, 2019 Share Posted June 7, 2019 Spoke to Leigh today about some products and have to say he has no issues talking to you even though he must be busy in his shop, like I said a real top bloke to converse with and has always got time for you no matter what. 1 Link to post Share on other sites More sharing options...
classy52 Posted June 8, 2019 Share Posted June 8, 2019 More orders from Collett's and more great service, it's the gift that keeps on giving. Also Leigh has a great payment plan system that allows you to pay off pre-orders per month until the product is released thus you can spread your payments which is handy. Btw I have no association with Collett's in any capacity, just a really happy customer. 1 Link to post Share on other sites More sharing options...
sb67 Posted October 1, 2019 Share Posted October 1, 2019 Been trying to contact Colletts all day Saturday and today but I'm not getting an answer from the phone, does anybody know if the shop is open or he's on holiday or something? Steve. Link to post Share on other sites More sharing options...
woodenhead Posted October 1, 2019 Share Posted October 1, 2019 If you look at items on the site you get this message: Link to post Share on other sites More sharing options...
sb67 Posted October 1, 2019 Share Posted October 1, 2019 (edited) Ok, that explains everything, thanks Woodenhead. Steve. Edited October 1, 2019 by sb67 Link to post Share on other sites More sharing options...
royaloak Posted October 2, 2019 Share Posted October 2, 2019 (edited) 21 hours ago, sb67 said: Been trying to contact Colletts all day Saturday and today but I'm not getting an answer from the phone, does anybody know if the shop is open or he's on holiday or something? Steve. He is away on Holiday until Today, there was a banner on the website saying this but dont know what happened to it. Normal service should resume just as soon as Leigh catches up with 2 weeks worth of post, emails etc. Edit- The shop isnt open Mondays anyway so no point calling. Edited October 2, 2019 by royaloak 1 Link to post Share on other sites More sharing options...
Jol Wilkinson Posted October 3, 2019 Share Posted October 3, 2019 I wonder if any relation to Tony Collett, who ran a very good model shop in Portsmouth in the 1970/80's? Link to post Share on other sites More sharing options...
JohnDMJ Posted October 3, 2019 Share Posted October 3, 2019 8 hours ago, Jol Wilkinson said: I wonder if any relation to Tony Collett, who ran a very good model shop in Portsmouth in the 1970/80's? Which shop was that? Link to post Share on other sites More sharing options...
RMweb Premium DIW Posted October 3, 2019 RMweb Premium Share Posted October 3, 2019 49 minutes ago, JohnDMJ said: Which shop was that? As far as I remember, the shop was simply called 'Tony Collett' (or possibly 'Tony Collett Models'). It was in Winter Road, Southsea, somewhere in the rows of shops between Liss Road and Heyshot Road. I understand that when Tony Collett died, the stock went to Dave Cleal (Mainly Trains) of Chandlers Ford, later of Watchett, Somerset. 1 1 Link to post Share on other sites More sharing options...
RMweb Gold ruggedpeak Posted July 19, 2020 RMweb Gold Share Posted July 19, 2020 Anyone been in touch with Colletts recently? Link to post Share on other sites More sharing options...
RMweb Gold Revolution Ben Posted July 19, 2020 RMweb Gold Share Posted July 19, 2020 10 minutes ago, ruggedpeak said: Anyone been in touch with Colletts recently? Yes - Leigh Collett is active on Facebook. That seems to be the most effective way of reaching him. cheers Ben A. 1 Link to post Share on other sites More sharing options...
Graham456 Posted July 19, 2020 Share Posted July 19, 2020 5 hours ago, ruggedpeak said: Anyone been in touch with Colletts recently? Yes, on wednesday I was distanced ! face to face with him, (didn't cross the threshold) as I was in Exeter so piped down to collect my Bachman NER J72 he was takeing the opportunity of the shop being shut to have it revamped and painted, but he was sat at a desk next to the phone which he answered promptly when I called to arrange the purchase in the morning by the way why doesn't his shop appear on UK model shops anymore? It's their all right and trading more worryingly apart from Buffers he's nearly my nearest model shop ! Link to post Share on other sites More sharing options...
MacNabs Posted July 23, 2020 Share Posted July 23, 2020 I've had no end of trouble getting hold of this shop. 3 emails to both email addresses in the last 9 days, a message on Facebook and I've rung on 3 separate occasions during shop hours only for it to ring endlessly. I had high hopes given his reputation, however in this case I'm really not impressed. Link to post Share on other sites More sharing options...
sb67 Posted July 23, 2020 Share Posted July 23, 2020 8 hours ago, MacNabs said: I've had no end of trouble getting hold of this shop. 3 emails to both email addresses in the last 9 days, a message on Facebook and I've rung on 3 separate occasions during shop hours only for it to ring endlessly. I had high hopes given his reputation, however in this case I'm really not impressed. This has happened to me before and he was away on holiday, but in this climate that might not be the case. He did get back to me however and I've never had any problems with him. I've always had a good service so hopefully it's something similar. Link to post Share on other sites More sharing options...
MacNabs Posted July 24, 2020 Share Posted July 24, 2020 17 hours ago, sb67 said: This has happened to me before and he was away on holiday, but in this climate that might not be the case. He did get back to me however and I've never had any problems with him. I've always had a good service so hopefully it's something similar. I did manage to get through to someone today who was quite helpful. I received an explanation for the communication problems and appears that normal service will resume shortly. 1 Link to post Share on other sites More sharing options...
Ed-farms Posted July 24, 2020 Share Posted July 24, 2020 For those who are not on his Facebook page, he posted on 14th July to apologise for "not being around or himself for the past few weeks or months", I won't go into full details but something happened in his personal life and he is "not dealing with it well" and he asks that "please be patient with him at the moment with orders and enquires he is truly doing all what his head will let him do" 9 Link to post Share on other sites More sharing options...
steve1023 Posted July 24, 2020 Share Posted July 24, 2020 Shop was open to click and collect on Saturday but not to browse because of Covid. 2 Link to post Share on other sites More sharing options...
RMweb Gold Oldddudders Posted July 24, 2020 RMweb Gold Share Posted July 24, 2020 On 23/07/2020 at 11:22, MacNabs said: I've had no end of trouble getting hold of this shop. 3 emails to both email addresses in the last 9 days, a message on Facebook and I've rung on 3 separate occasions during shop hours only for it to ring endlessly. I had high hopes given his reputation, however in this case I'm really not impressed. Have you heard of Covid-19? It has turned much of daily life on its head for huge numbers of people worldwide. Why do you imagine that a one-man-band shop is immune to the disruption, or, undoubtedly rather worse, to the virus itself? To you and me, this is a hobby. To a shop owner it is his livelihood. Rest assured that the chap would love to be fulfilling your order. And bleating about it on RMweb will not help in any way, shape or form. 4 6 1 Link to post Share on other sites More sharing options...
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