RailwayRibaldry 33 Posted September 25, 2018 I disagree. They are also a corner shop, a bank, news agents, mobile phone provider and so much more..... They just need to start stocking Hornby et al and I'll be in heaven every time I buy a stamp. My local Post Office has a huge stock of model railway stuff. There's a great pub but 50m away. Lucky me, eh? Broughton in Furness by the way 2 Share this post Link to post Share on other sites
Ian Hargrave 3,731 Posted September 26, 2018 Rails have just put a Single on eBay at £229 ono. Share this post Link to post Share on other sites
JSpencer 2,474 Posted September 26, 2018 My local Post Office has a huge stock of model railway stuff. There's a great pub but 50m away. Lucky me, eh? Broughton in Furness by the way Now I,m jealous. You just need the model railway club to be on the first floor of the pub and it will be perfect. Share this post Link to post Share on other sites
Les1952 2,611 Posted September 28, 2018 (edited) My local Post Office has a huge stock of model railway stuff. There's a great pub but 50m away. Lucky me, eh? Broughton in Furness by the way You are lucky. Our local Post office closed in March. The shop that depended on its income to stay in village closed in May. Bus ride or expensive parking to nearest town for either now. Les Edited September 28, 2018 by Les1952 Share this post Link to post Share on other sites
Steven Draper 50 Posted October 9, 2018 Missed the deadline but have ordered a sound fitted one with the current / original tender as it looks as if a few spare ones are now about to filter into the shop. 8^) 8^) 8^) Just need this pay day to add the Dynometer and my little heritage railway / museum will be up and running again. Share this post Link to post Share on other sites
CrisisOnACanoe 0 Posted October 11, 2018 (edited) Hi all, can anyone tell me if they got a notification of postage upon ordering their Single? Ordered mine over a week ago now and I've had the order confirmation, but no dispatch confirmation nor a tracking number, just an order reference number. Not sure if they're being posted in one batch and mine's being held back, or if it's just a slow courier! Thanks in advance. Edited October 11, 2018 by CrisisOnACanoe Share this post Link to post Share on other sites
Brian Indge 86 Posted October 12, 2018 Hi all, can anyone tell me if they got a notification of postage upon ordering their Single? Ordered mine over a week ago now and I've had the order confirmation, but no dispatch confirmation nor a tracking number, just an order reference number. Not sure if they're being posted in one batch and mine's being held back, or if it's just a slow courier! Thanks in advance. https://www.rmweb.co.uk/community/uploads/emoticons/default_smile3.gif Well I ordered mine two weeks ago today. Until I have received it I shall refrain from posting my contact (or lack of) with Locomotion on here but they are an utter shambles! Share this post Link to post Share on other sites
Steamport Southport 3,404 Posted October 12, 2018 Hi all, can anyone tell me if they got a notification of postage upon ordering their Single? Ordered mine over a week ago now and I've had the order confirmation, but no dispatch confirmation nor a tracking number, just an order reference number. Not sure if they're being posted in one batch and mine's being held back, or if it's just a slow courier! Thanks in advance. I didn't receive an email telling me that it was due. In fact I haven't received anything in my inbox from Locomotion since the GDPR email which I replied to. We used to get emails monthly. Jason Share this post Link to post Share on other sites
Philipjohn52 1 Posted October 12, 2018 Can anyone tell me please if Locomotion have advised that models are still available as I haven't seen anything and hope I haven't missed any information. Thanks and regards Philip Share this post Link to post Share on other sites
Brian Indge 86 Posted October 12, 2018 Can anyone tell me please if Locomotion have advised that models are still available as I haven't seen anything and hope I haven't missed any information. Thanks and regards Philip Both variants should still be available I believe. Good luck in trying to contact Locomotion to order one though. Share this post Link to post Share on other sites
Roddy Angus 169 Posted October 13, 2018 (edited) They are listed under the "NCIM coming soon" tab on Locomotion Models website. It also says that they will be posted out the week commencing 1 October 2018, so it is presumably a relatively new page. It would be good if LM updated their front page to remove the out of date information and redundant links for paying balances. Regards Roddy Edited October 13, 2018 by Roddy Angus 1 Share this post Link to post Share on other sites
andygou 3 Posted October 13, 2018 Finally cancelled my order tonight after much soul-searching. Locomotion Models took the payment from my card on 30th September but gave no indication of delivery timescale. Chased them up and eventually received an email telling me that as models were being shipped this week (w/c 8 Oct.), that mine would be with me by Friday 12th. That day came and went with no model being received and further communication from either Locomotion Models or their so-called fulfilment partner, at which point I gave up. Now just hoping that they refund my payment in a sensible timeframe. Bad show Locomotion Models, taking customers money and not shipping the goods at the same time. One very disappointed ex-customer! Andy Share this post Link to post Share on other sites
Colin_McLeod 5,041 Posted October 14, 2018 If someone promises me delivery "by Friday" I would normally wait until the Monday before doing anything final like cancellation. Share this post Link to post Share on other sites
CrisisOnACanoe 0 Posted October 14, 2018 I've only ordered mine relatively recently - indeed I originally didn't intend to try getting a Single at all - and my payment has gone through along with my order number, so I have a good point of reference.It seems the issue itself is simply lack of staffing, as I would've hoped my Single would be here by the tenth. From what I can see, politely asking them again and again until you get through is the only way to really make sure your order's progressed. I don't like pestering people, but in this case I'd rather pester than cancel my order outright. Share this post Link to post Share on other sites
mdvle 947 Posted October 14, 2018 The Stirling Single has won the 2018 Hornby Magazine Best OO Scale Locomotive award. https://twitter.com/Gaugemaster/status/1051155399334858752 2 Share this post Link to post Share on other sites
mightymac 20 Posted October 15, 2018 The Stirling Single has won the 2018 Hornby Magazine Best OO Scale Locomotive award. https://twitter.com/Gaugemaster/status/1051155399334858752 And well deserved!! Share this post Link to post Share on other sites
G-BOAF 530 Posted October 15, 2018 And well deserved!! Indeed. And the Rapido/Rails Dynamometer car getting coach of the year. Quite an achievement for Rapido! Share this post Link to post Share on other sites
stuarttrains 59 Posted October 16, 2018 Update on Stirling Single We truly appreciate your patience on the delivery of the Stirling single, this is due to a problem with our fulfilment company. The models have now been retuned direct to us and we are working as fast as possible to get all deliveries from the last 3 weeks out to customers this week. Regards Stuart Share this post Link to post Share on other sites
Edwardian 26,561 Posted October 16, 2018 Update on Stirling Single We truly appreciate your patience on the delivery of the Stirling single, this is due to a problem with our fulfilment company. The models have now been retuned direct to us and we are working as fast as possible to get all deliveries from the last 3 weeks out to customers this week. Regards Stuart Your personal efforts on this are also truly appreciated. In the meantime, perhaps you need a new Head of Fulfilment? 1 Share this post Link to post Share on other sites
LNWR18901910 394 Posted October 16, 2018 The Stirling Single has won the 2018 Hornby Magazine Best OO Scale Locomotive award. https://twitter.com/Gaugemaster/status/1051155399334858752 Huzzah-zah! Mine still hasn't turned up, though. Waste of time and money... Update on Stirling Single We truly appreciate your patience on the delivery of the Stirling single, this is due to a problem with our fulfilment company. The models have now been retuned direct to us and we are working as fast as possible to get all deliveries from the last 3 weeks out to customers this week. Regards Stuart Thank you very much. I am still looking forward to mine and the full payment has been fulfilled, hopefully. Share this post Link to post Share on other sites
3737 62 Posted October 17, 2018 (edited) The "fulfilment" of my order is a long story, that still goes on. But.... It wasn't the "Fulfilment Company" that lost my balance payment. It isn't the "Fulfilment Company" that doesn't respond to my emails. It isn't the "Fulfilment Company" that doesn't answer the phone. I sincerely hope that next year Locomotion will win the "Best Fulfilment" Award, but now I am still waiting. BTW My order is from 10th April 2015. Leen. Edited October 17, 2018 by 3737 Share this post Link to post Share on other sites
Jol Wilkinson 5,117 Posted October 17, 2018 (edited) The Stirling Single has won the 2018 Hornby Magazine Best OO Scale Locomotive award. https://twitter.com/Gaugemaster/status/1051155399334858752 Je suis desolated. I had hoped they would award it to my kit built LNWR Jubilee, but then it isn't 00 scale although 4mm to the foot. Edited October 17, 2018 by Jol Wilkinson 1 Share this post Link to post Share on other sites
robmcg 11,309 Posted October 17, 2018 (edited) Hi all, can anyone tell me if they got a notification of postage upon ordering their Single? Ordered mine over a week ago now and I've had the order confirmation, but no dispatch confirmation nor a tracking number, just an order reference number. Not sure if they're being posted in one batch and mine's being held back, or if it's just a slow courier! Thanks in advance. This is standard for Locomotion. Regular Emails to Stuart and Tom appear to be the only way to have things sorted. I don't think I ever got a despatch advice from them 'in the old days' when there was a different manager and staff, but poor Stuart and Tom (his boss?) have a rather unwieldy system to operate by the look of it. For what it's worth I stupidly paid an insufficient amount to buy one on 23 July, having hastily read the words 'full payment' on a web page... I had not made a previous deposit. It took about 20 emails to eventually have things sorted, and in the end the whole thing lost its glow of pleasure so I asked for a refund of my card payment, and that took another series of emails. The only way I would buy one now would be s/h from a trusted seller. Stuart and Tom are good people but they are dealing with a rather odd retail system... I'm sorry to hear they are still having problems. It's not good for the NRM nor Locomotion. Tom did ask after many emails that I contact him directly if I wanted to buy from the shop, I have quite a few models bought from them, GNR Atlantic, Duchess, and so on. So personal contact seems the best way to resolve things. Edited October 18, 2018 by robmcg Share this post Link to post Share on other sites
3737 62 Posted October 18, 2018 (edited) I agree wholeheartedly that personal contact seems the best way to resolve things, but how??? Leen. Edited October 18, 2018 by 3737 Share this post Link to post Share on other sites
stuarttrains 59 Posted October 18, 2018 HI Leen, I've sent you an email this morning with details and yes fortunatley the only deliveries that are getting affected are the Stirling singles, all the 3717 City of Truro models left yesterday and the Red frame 3440 City of Truro will be leaving site today. Any problems just let me know and I can deel with them as soon as possible. Regards Stuart Share this post Link to post Share on other sites