AY Mod

There's so many chicken and eggs and horses and carts in that one!

From everyone at BRM, Merry Xmas Everybody.

There's no need for rubbish like that. You do like trying to troll in my view. The next time you do it, whether it's F1 or topics like this your access permissions will get trimmed.

Simon's looks far more realistic.

Yes, if people do and say the same things.

I think the topic is heading for lockdown for several reasons. There may be a need for a further topic relating to where we are now.

My understanding is that only a small number of customers (single figures) have been in contact with any issues out of several hundred items shipped so far. Hopefully then these are isolated cases and the initial information may point towards courier handling somewhere along the line. Locomotion are certainly keen to resolve any issues that arise.

Ok; I have now spoken to Mike at length on this and he accepts where there may have been issues but also feels he has tried hard to resolve any of the issues. The current position, as can be seen from your latest screenshot, is that the keypad parcel is with UPS in Madrid. Mike advises me he has requested that you provide them with the information too that he has provided to you and them with the details from the invoice regarding the contents of the parcel, what it actually is, the tariff code and that it is a replacement part. Mike has also advised me that the Paypal refund request has been rejected by Paypal as it's outside their protection period. So, the practical choices to you are: 1. If you have any outstanding correspondence from UPS please respond so that the delivery can be completed. 2. If you wish to have a refund the goods should be returned (inc. the keypad). I have explained that although that you already have the turntable and motor that the three elements constitute the product and that your consumer protection would give you the right to return the item within 14 days of receipt of the complete order. That would have to be at your cost under current legislation - https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act-aKJYx8n5KiSl - under your return rights (unless the goods were faulty - which they won't be if the errant keypad is united with the rest of it). The refund would then be issued when the goods are received back, this is standard practice with any retailer. I'm still unsure why I've been leant upon to get involved with this; it's not my doing and I don't have any magical spell to cast upon customer disputes (I have no rights in this technically, only you and the seller do) but that's all I can realistically do - and that is to clarify what your options are after discussion with the seller.

Already covered; many times. I can't keep spending time responding every time someone kicks it all off again.

Leave it as it is for now please. I have made a call to Mike Green and left a message and I hope I get a reply. I would hope he can offer some kind of solution and, on that basis, can we avoid anything too inflammatory at this point?

The system is still recovering from Monday's downtime. It's a bit laggy; I haven't been able to find anything specifically wrong as such.

I believe they took a faster mode of transport.

A fair cop. It's changed after an update a few days ago. I will get the pointy stick out.

It will have to be separate I'm afraid. Otherwise it's incredibly complex systems-wisr.

That did make me smile last night Chris.

I assume most will have seen it by now so I was trying to save space. Yes, until we've got the alternative they have to stay. That's taking far too long to happen for my liking but we should have a good stopgap in a few days. Yes, I know and I'm fed up of pointless deletion which is why the other topic was closed as there no useful comments and I'd had a gut full of the whinging. But, no, apparently, I especially have to listen to your moan. When the alternative is available I will be doing that here too. I'm not banging my head on the wall for nothing for much longer. Will you pay for ad-free access?

Correct. The only RTR loco I have done the livery artwork for. Not as simple as you would think!

Well close it. I'm sure if you've managed to post you could see the images. So give the hyperbole and swearing a rest until we can give you a paid-for ad-free solution.

Please post the text in the existing topic https://www.rmweb.co.uk/community/index.php?/topic/168140-bachmann-009-double-fairlie/ rather than attaching the pdf.

Thank you, I do appreciate that and it's very kind. I've locked the topic just so I can have a bit of a breather.

They don't care Ian and don't feel they should waste their time doing so. When challenged they rarely respond; it's like walking into a room, farting, and then going out. Just rude. I have no problem with the honest input from folk, what I have no use or need for is a barbed opinion. If they read back they would realise I am well aware and working on it. Along with other behaviour from a few Individuals on other matters and internal issues (plus other tech stuff) I've referred to on top of working, in some form or another, since the Monday before last I really have had enough of holding this, and myself, together without losing the plot. I am likely to go full Malcolm Tucker soon!

Your access to the site will be removed.

There have been many pictorial hydraulic books of course but I would put this one at the top of the list. And that's just after a quick browse of part of it. I shall enjoy this weekend with it.

Just call it an upgrade; it would be for some.