RMweb Gold TravisM Posted January 23 RMweb Gold Share Posted January 23 39 minutes ago, wombatofludham said: I must admit I can sometimes forget to leave feedback and then end up with multiple essays to write. Doesn't help that eBay messages to remind me get lost in all the other crap they put out which means I don't read the messages. That’s why I do a cut and past reply. So much easier and both parties know that the transaction has gone well. 1 Link to post Share on other sites More sharing options...
Robin Brasher Posted February 9 Share Posted February 9 Rails are now advertising themselves as UK's Largest Railway Supplier. 1 Link to post Share on other sites More sharing options...
RMweb Gold sjrixon Posted March 10 RMweb Gold Share Posted March 10 I'm glad it's not just me that thinks the rails marketing machine is a little keen! I've started to worry if my email isn't working if I don't get a mail from them each day ;) 1 3 Link to post Share on other sites More sharing options...
RMweb Premium 1E BoY Posted March 12 RMweb Premium Share Posted March 12 (edited) Email from Rails explains that they have acquired the Hatton's name For further information see Hatton's thread in the Products & Trade area. Edited March 12 by 1E BoY Already posted elsewhere 1 Link to post Share on other sites More sharing options...
Dutch-Traindriver Posted March 15 Share Posted March 15 "Rails of Sheffield will be taking over the Hattons email database" How is it possible that a commercial company takes over the entire database from another company? Hattons customers never gave permission for this...... Link to post Share on other sites More sharing options...
Nick G Posted March 15 Share Posted March 15 4 minutes ago, Dutch-Traindriver said: "Rails of Sheffield will be taking over the Hattons email database" How is it possible that a commercial company takes over the entire database from another company? Hattons customers never gave permission for this...... The option to opt out was sent in an email today 1 2 Link to post Share on other sites More sharing options...
Dutch-Traindriver Posted March 15 Share Posted March 15 Whether or not there is an option to unsubscribe, it remains a very strange move by Hattons to transfer their entire database to former competitor ROS without the consent of their customers... Link to post Share on other sites More sharing options...
SimonMW Posted March 15 Share Posted March 15 6 minutes ago, Dutch-Traindriver said: Whether or not there is an option to unsubscribe, it remains a very strange move by Hattons to transfer their entire database to former competitor ROS without the consent of their customers... Not strange, and not at all uncommon. The db is a business asset. 2 3 Link to post Share on other sites More sharing options...
Nick G Posted March 16 Share Posted March 16 9 hours ago, Dutch-Traindriver said: Whether or not there is an option to unsubscribe, it remains a very strange move by Hattons to transfer their entire database to former competitor ROS without the consent of their customers... Not a strange move at all as Rails has aquired the Hattons brand. 1 1 Link to post Share on other sites More sharing options...
Dutch-Traindriver Posted March 16 Share Posted March 16 Well, what is the profit for the customer, you buy something because you want the product and the price and service are as desired. Buying up an old company name like "Hattons" doesn't change that. Then you just buy from RoS...... Don't expect the number of advertising emails to go from 3 to 6 per day... I don't know any company that sends as many emails as RoS! Link to post Share on other sites More sharing options...
amdaley Posted March 16 Share Posted March 16 10 hours ago, Dutch-Traindriver said: Whether or not there is an option to unsubscribe, it remains a very strange move by Hattons to transfer their entire database to former competitor ROS without the consent of their customers... Nothing strange about it at all. The database has a value which Hattons have sold to ROS. Hattons have ceased trading so they have no further need for it. They simply liquidated an asset. 3 Link to post Share on other sites More sharing options...
Moderators AY Mod Posted March 16 Moderators Share Posted March 16 1 hour ago, Dutch-Traindriver said: don't know any company that sends as many emails as RoS! Just unsubscribe then instead of whining on here. 3 9 1 Link to post Share on other sites More sharing options...
RMweb Premium jjb1970 Posted March 16 RMweb Premium Share Posted March 16 4 minutes ago, AY Mod said: Just unsubscribe then instead of whining on here. Precisely, complaining about something you can stop with a click strikes me as an example of just looking for reasons to be outraged. 2 4 Link to post Share on other sites More sharing options...
RMweb Premium melmerby Posted March 16 RMweb Premium Share Posted March 16 1 hour ago, Dutch-Traindriver said: I don't know any company that sends as many emails as RoS! I have a Rails account and don't get loads of e-mails. Just unsubscribe. 2 1 Link to post Share on other sites More sharing options...
John Tomlinson Posted March 16 Share Posted March 16 11 minutes ago, jjb1970 said: Precisely, complaining about something you can stop with a click strikes me as an example of just looking for reasons to be outraged. Exactly what I did on receiving the email. Takes literally a few seconds, so not an issue at all. It isn't that I don't like Rails, quite the contrary in fact as I've spent a lot with them over many years. I just don't like endless emails from anyone. I also monitor the Rails website on a regular basis anyway. John. 2 1 Link to post Share on other sites More sharing options...
Willie Whizz Posted March 17 Share Posted March 17 It is the sheer quantity of emails some organisations send you, rather than that you get them at all. Rails are getting annoying and are at risk of cancellation by me now, but are by no means the worst. I booked a cruise a couple of years ago, had good service from the agency, but immediately began to get deluged with 4-5 emails a week about more cruises, plus leaflets and brochures twice a week by post. After a couple of months of this I opted-out, and when their website asked for a reason why I replied "How many cruise holidays a year can one person actually take?; and you must have blown your entire profit from my business on postage of stuff that goes straight in the bin". One firm I use has the best idea; when you sign-up they actually ask you: "How often would you like to receive marketing communications from us: daily, weekly, monthly, quarterly, not at all?" I opted for monthly and have been entirely content; very sensible. 1 1 Link to post Share on other sites More sharing options...
RMweb Premium jbqfc Posted March 17 RMweb Premium Share Posted March 17 I placed an order with rails on Friday night opted for DPD next day and to my surprise it arrived today great service John 1 Link to post Share on other sites More sharing options...
Butler Henderson Posted April 19 Share Posted April 19 Had two emails both of which cannot be right. One from Bachmann with a link to models which they are due in the next 30 days and one from Rails with a link to the same Bachmann models they expect to have in the next 30 days. Now unless there is some immediate Star Trek like transporter between Barwell and Sheffield, Rails what they expect to have in the next 30 days needs to be a few days longer. Link to post Share on other sites More sharing options...
RMweb Premium spamcan61 Posted April 19 RMweb Premium Share Posted April 19 (edited) 5 minutes ago, Butler Henderson said: Had two emails both of which cannot be right. One from Bachmann with a link to models which they are due in the next 30 days and one from Rails with a link to the same Bachmann models they expect to have in the next 30 days. Now unless there is some immediate Star Trek like transporter between Barwell and Sheffield, Rails what they expect to have in the next 30 days needs to be a few days longer. Eh? there's nowt to say that the items in question aren't going to turn up at Bachmann until the 30th day, so it is quite possible that they will be in stock at Rails within the next 30 days. Edited April 19 by spamcan61 Link to post Share on other sites More sharing options...
Butler Henderson Posted April 19 Share Posted April 19 2 hours ago, spamcan61 said: Eh? there's nowt to say that the items in question aren't going to turn up at Bachmann until the 30th day, so it is quite possible that they will be in stock at Rails within the next 30 days. But equally theres nothing to say they won't. Rails would be better saying Bachmann expect to have received the following models in the next 30 days and we will be receiving stock therafter. Link to post Share on other sites More sharing options...
RMweb Gold slow8dirty Posted April 20 RMweb Gold Share Posted April 20 (edited) Does it matter?? Edited April 20 by slow8dirty 7 Link to post Share on other sites More sharing options...
RMweb Premium melmerby Posted April 20 RMweb Premium Share Posted April 20 19 hours ago, Butler Henderson said: But equally theres nothing to say they won't. Rails would be better saying Bachmann expect to have received the following models in the next 30 days and we will be receiving stock therafter. 1 Link to post Share on other sites More sharing options...
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