McC
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Everything posted by McC
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Class 37, by Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
We hope to start shipping by morning for the next 37s -
Class 37, by Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
We tend not to repair but replace. If you just need a part sent out you can request it from rails who will pass it onto us. -
Accurascale Class 55 Deltic - 4mm scale
McC replied to Andy Y's topic in Accurascale / Irish Railway Models
The mustard was the wrong mustardyness so it didn't pass QC :) -
Class 37, by Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
Hi Dave The invoice has a due date on it which is typically the expected date of both stock and payment. If you’re missing any information do get onto the support team who would be delighted to assist with your specific concerns or requirements. -
Accurascale Class 55 Deltic - 4mm scale
McC replied to Andy Y's topic in Accurascale / Irish Railway Models
It wouldn’t. 😀 -
Class 37, by Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
Default is always to ship by order so do get onto support with the order number if you’d like it split -
Class 37, by Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
Hi Dave, Not sure why you'd have any concern it's a scam? :) The invoices are sent out on preorders typically 60-90 days in advance of expected delivery, but are not 'due' until the goods are stock, or just before (which we'll keep you informed of) in order to maintain your position in the packing and shipping queue. Any questions at all, our team are standing by in live chat, email, Facebook and insta DM and more ! -
Class 37, by Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
37 chain removal isn't required for body removal, and you should be able to open the bogies without needing to remove them either, but if you do, they are simply friction fit on pins into the chassis. -
Class 37, by Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
If a retailer sends us a failed unit we send a new one right back to them. If it’s been sent to us you should have a replacement in a week tops. Hope that helps. -
Class 37, by Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
Unless a repair is requested our default is always to replace from new stock. I would respectfully suggest you take it up with your retailer -
Mark 5, By Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
We did actually. And some 37’s too. Why we always recommend popping the email into the ‘notify me’ box if you are after anything. You get an alert if any come up as well as helping inform future runs. HTH! -
Mark 5, By Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
Sold out in about 30 minutes i’m afraid. Was only about 100 packs -
Exclusive Accurascale Class 37/6 37610 HNRC
McC replied to Oliver Rails's topic in Rails of Sheffield
37610 is in batch 2, which is due hopefully in about 4-5 weeks time. -
Class 37, by Accurascale
McC replied to Accurascale Fran's topic in Accurascale / Irish Railway Models
As 37/0's they retain generators, so will use the original sound project. HTH!