RMweb Gold Roy Langridge Posted February 22, 2017 RMweb Gold Share Posted February 22, 2017 For your information I paid £2 but so as it turns out Hattons make a loss on the postage but the main point of the post was the excessive packaging but perhaps you've missed that! My apologies, I use Hattons quite a bit and know their normal postage labels / services: not realising you got a different service to that paid for. I didn't miss the packaging size and acknowledged that in my first post. I just found it strange that you started your post unhappy at the time to receive goods for which you had not apparently selected the next day service. Roy Link to post Share on other sites More sharing options...
JJGraphics Posted February 23, 2017 Share Posted February 23, 2017 What a waste of time all this fuss about a bigger-than-expected box. Let's just get on with some modelling instead! John Link to post Share on other sites More sharing options...
RMweb Gold chris p bacon Posted February 23, 2017 RMweb Gold Share Posted February 23, 2017 Was there a cat in the box? Link to post Share on other sites More sharing options...
Jol Wilkinson Posted February 23, 2017 Share Posted February 23, 2017 You want online buying convenience and this is what you get. I recently ordered two oven bulbs that arrived in a excessively large box. Presumably the suppliers standard smallest package. The bulbs were small enough to go in a "C5" padded envelope, although that may not have been big enough to take the address labeling (or flat enough to stick it on). The alternatives; Pay more for a wider range of packaging that is inconvenient for the supplier. Use a smaller online supplier who probably will not get the same volume carriage deals and so uses what are lowest "standard" cost postal options (possibly a "normal" model shop with online ordering). Drive to a local models shop to buy what you want. Accept that this is where online buying has taken us. Link to post Share on other sites More sharing options...
woodenhead Posted February 23, 2017 Share Posted February 23, 2017 Was there a cat in the box? There may have or may not have been a cat in the unopened box, but once it was opened there wasn't Link to post Share on other sites More sharing options...
Horsetan Posted February 23, 2017 Share Posted February 23, 2017 ....The alternatives; Drive to a local models shop... Are there any left? Link to post Share on other sites More sharing options...
Jol Wilkinson Posted February 23, 2017 Share Posted February 23, 2017 Round here we still have one in Ipswich, Bury, Chelmsford, Norwich, etc. They all appear to carry the "usual" products. Specialist stuff is of course only available online and at shows. Link to post Share on other sites More sharing options...
Orange Cat Posted February 23, 2017 Share Posted February 23, 2017 There may have or may not have been a cat in the unopened box, but once it was opened there wasn't Funny, I have the opposite experience. As soon as the box is opened there's a cat in it, often before I have been able to remove the contents. Link to post Share on other sites More sharing options...
jamesg Posted February 23, 2017 Share Posted February 23, 2017 I've ordered a single micro decoder from Hattons. They come in plain 'spares' type packaging so measure about the same as a packet of fishplates and could be sent as a standard letter. I feel sorry for the postman having to carry a bulky box around with him and wait for me to answer the door. Link to post Share on other sites More sharing options...
40F Posted February 23, 2017 Share Posted February 23, 2017 Are there any left? You must get out more and explore the real world Link to post Share on other sites More sharing options...
Keith George Posted February 23, 2017 Share Posted February 23, 2017 You must get out more and explore the real world A legal professional exploring the real world.? That should be in the jokes forum.!. Keith. Link to post Share on other sites More sharing options...
RMweb Gold Ian Hargrave Posted February 23, 2017 RMweb Gold Share Posted February 23, 2017 Are there any left? Not many but some of those that are are fiercely competitive and either post on this forum or get a favourable mention in despatches from forum members.There is still a place for the small retail specialist .I used one this morning to make that rarity these days...a telephone order,paid less than Rails are currently quoting,got free delivery and a good conversation in which we both put the world to rights.It was a late order for one of Dapol's shiny new Vosslohs which I quite like the look of .Love the design of the thing and DRS paint job.Oh what a sinner am I......Anyway,Steve of The Hobby Goblin take a bow and I hope the candidate of your choice makes it to Westminster today.Yes folks there is a by election in The Potteries.Here,it's blowing your socks off.... Link to post Share on other sites More sharing options...
RMweb Gold Joseph_Pestell Posted February 23, 2017 RMweb Gold Share Posted February 23, 2017 OK, a bit strange for a couple of packs of fishplates. Perhaps Hattons need to find some thinner card boxes like Amazon use. But, so far as I am concerned, three cheers for Hattons! They used to send out stuff in secondhand biscuit cartons - a complete disaster. So well done to them for listening and now providing good quality packaging. Link to post Share on other sites More sharing options...
Clearwater Posted February 23, 2017 Share Posted February 23, 2017 Whilst it's easy to poke fun at over packaging excess, I reckon it's nothing to the fury there would be if items were occasionally underpackaged and consequently were damaged in transit. its harder, not impossible, to write a procedure that is flexible than a one size fits all that probably fits the vast majority of orders they receive. Link to post Share on other sites More sharing options...
Mark Saunders Posted February 23, 2017 Share Posted February 23, 2017 Whilst it's easy to poke fun at over packaging excess, I reckon it's nothing to the fury there would be if items were occasionally underpackaged and consequently were damaged in transit. its harder, not impossible, to write a procedure that is flexible than a one size fits all that probably fits the vast majority of orders they receive. I recently received an item in the post and gave the eBay seller 'neutral ' feedback for the packaging and the reply was because it was not damaged when I received it, then it was adequate! Mark Saunders Link to post Share on other sites More sharing options...
RMweb Gold Chris Chewter Posted February 23, 2017 RMweb Gold Share Posted February 23, 2017 Unfortunately its nothing new. I ordered a 21 pin decoder from Hattons in December 2015, and this is what arrived: Thankfully it survived its trip from Liverpool! Link to post Share on other sites More sharing options...
ColHut Posted February 24, 2017 Share Posted February 24, 2017 Whereas by the time the packages have travelled 10,000 miles to get to me the cartons have sometimes looked like they were used as footballs. Due the the great bulk packaging nothing has been damaged despite some rather nervous moments. OT Considering postage alone, It is actually cheaper to have something flown halfway around the world from Hattons than delivered from down the street here in Oz regards Link to post Share on other sites More sharing options...
The Blue Streak Posted February 26, 2017 Share Posted February 26, 2017 Whereas by the time the packages have travelled 10,000 miles to get to me the cartons have sometimes looked like they were used as footballs. Due the the great bulk packaging nothing has been damaged despite some rather nervous moments. As another who gets his items flown 1/2 way around the world (also receiving boxes that look like they have been dragged to Oz behind a bullock team) I have occasionally received models from others, that have been packed less diligently arriving looking more like shrapnel. I applaud Hattons for their packaging, I have never had a single Item arrive from them with any hint of damage. 3 cheers for Hattons Link to post Share on other sites More sharing options...
Orange Cat Posted February 26, 2017 Share Posted February 26, 2017 Unfortunately its nothing new. I ordered a 21 pin decoder from Hattons in December 2015, and this is what arrived: 12369206_10153175642546561_2442608821286786229_n.jpg Thankfully it survived its trip from Liverpool! It fitted in the box, didn't it? Link to post Share on other sites More sharing options...
No Decorum Posted February 26, 2017 Share Posted February 26, 2017 On the other hand, take a glance at the comments about the limited edition Class 68s sent out by DRS, wrapped only in bubble wrap and brown paper. Most retailers who sell on the Web have left that sort of thing far behind, thank heaven. Link to post Share on other sites More sharing options...
RMweb Gold 57xx Posted February 28, 2017 RMweb Gold Share Posted February 28, 2017 It's a special retailer commission box. Link to post Share on other sites More sharing options...
47606odin Posted March 4, 2017 Share Posted March 4, 2017 well i am glad i am not alone in this i had an 8 pin decoder arrive in australia in exactly the same box. the dafter thing was, i also ordered the Thanet Flyer train set at the same time. they could have just asked if it was ok to drop the chip inside the set instead of 2 different packages. lots of room in there after all Link to post Share on other sites More sharing options...
bescotbeast Posted March 4, 2017 Share Posted March 4, 2017 What a waste of time all this fuss about a bigger-than-expected box. Let's just get on with some modelling instead! John The point being made , is that in this day and age, we are encouraged to recycle, avoid waste and to conserve resources. Why can't Hattons just introduce a smaller box size for when they send out a decoder or a packet of fishplates or even two tins of Humbrol paint? Link to post Share on other sites More sharing options...
F-UnitMad Posted March 4, 2017 Share Posted March 4, 2017 Why can't Hattons just introduce a smaller box size for when they send out a decoder or a packet of fishplates or even two tins of Humbrol paint?Because they wouldn't be able to fit their own catalogue and suchlike bumph in a small box! It's often the same catalogue supplement that comes free with model magazines - or is it the other way around..? Link to post Share on other sites More sharing options...
Red Baron Posted March 4, 2017 Share Posted March 4, 2017 The point being made , is that in this day and age, we are encouraged to recycle, avoid waste and to conserve resources. Why can't Hattons just introduce a smaller box size for when they send out a decoder or a packet of fishplates or even two tins of Humbrol paint? because it is cheaper to standardise on one box size, both from a purchase perspective, a pallet shipping / van loading perspective, and so on - i ran a distribution business in the noughties and trust me this is the way it works... carriers and warehouse team find far easier to work with standard packaging size - and most businesses don't have the volume/resources to run an Amazon style setup. Link to post Share on other sites More sharing options...
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