RMweb Gold Ian Hargrave Posted June 29, 2022 RMweb Gold Share Posted June 29, 2022 I am currently attempting to contact the DPS to arrange payment of the balance of my order for 55015. Unfortunately I have had both sent emails returned as undeliverable.There is no contact telephone number. Can any member help me on this one ? Thanks. Link to post Share on other sites More sharing options...
RMweb Gold Matt C Posted June 29, 2022 RMweb Gold Share Posted June 29, 2022 1 hour ago, Ian Hargrave said: I am currently attempting to contact the DPS to arrange payment of the balance of my order for 55015. Unfortunately I have had both sent emails returned as undeliverable.There is no contact telephone number. Can any member help me on this one ? Thanks. Info kindly supplied by Tom when I asked the same in the 55 Topic Go the the shop page and scroll till you see either Dcc ready balance or Sound balance, pay the balance and include your original deposit order number and any other info you wish, in the 'Add note' BEFORE you hit the final pay ( Thanks again Tom) 1 Link to post Share on other sites More sharing options...
RMweb Premium brushman47544 Posted June 29, 2022 RMweb Premium Share Posted June 29, 2022 On 27/06/2022 at 13:22, Wolf27 said: Surely that’s a corner? I’ve not seen one of those since I was a wee nipper. Amen to that :-) Link to post Share on other sites More sharing options...
RMweb Gold Ian Hargrave Posted June 29, 2022 RMweb Gold Share Posted June 29, 2022 1 hour ago, Matt C said: Info kindly supplied by Tom when I asked the same in the 55 Topic Go the the shop page and scroll till you see either Dcc ready balance or Sound balance, pay the balance and include your original deposit order number and any other info you wish, in the 'Add note' BEFORE you hit the final pay ( Thanks again Tom) Thank you for responding to my post. Tom has in fact already been in touch. It’s an idea of course but my order is for 55015 which is no longer on the website.However,I’ll give it a go ….under ‘Add Note’ and see what happens. Cheers…Ian. Link to post Share on other sites More sharing options...
DLIBOD17 Posted June 29, 2022 Share Posted June 29, 2022 On 28/06/2022 at 14:14, Godfrey Glyn said: Mine arrived safely this morning and was placed in the ‘Post/Papers/Parcels’ box outside the front door, all well within the four hour delivery window. Surprised that he didn’t ring the bell but otherwise all fine. The model is absolutely stunning and all four chains fully attached. A truly great model and hopefully a small contribution to the NRM as well. Many thanks Accurascale, looking forward to the 37, 92, Manor et al!! All the best Godfrey I was a tad concerned when I saw the damage to the outer packaging. Whilst the main box is crumpled I can live with that. More importantly Koyli emerged from its rough ride unscathed ! Bar a tiny loose detail from between the fuel tanks …. 2 1 Link to post Share on other sites More sharing options...
RMweb Gold Matt C Posted June 29, 2022 RMweb Gold Share Posted June 29, 2022 6 minutes ago, Ian Hargrave said: Thank you for responding to my post. Tom has in fact already been in touch. It’s an idea of course but my order is for 55015 which is no longer on the website.However,I’ll give it a go ….under ‘Add Note’ and see what happens. Cheers…Ian. Mine was for the same 55015 but I THINK the pay balance is generic and by adding your original order number in the notes, it allows DPS to tie your balance payment to your SPECIFIC original deposit. 1 1 Link to post Share on other sites More sharing options...
RMweb Gold Ian Hargrave Posted June 29, 2022 RMweb Gold Share Posted June 29, 2022 7 minutes ago, Matt C said: Mine was for the same 55015 but I THINK the pay balance is generic and by adding your original order number in the notes, it allows DPS to tie your balance payment to your SPECIFIC original deposit. Well I finally worked that out and duly completed as you say. At least I received email responses from both PayPal and DPS to that effect,which is reassuring after my email attempt earlier failed. Thanks to both you &Tom once more. 1 Link to post Share on other sites More sharing options...
RMweb Gold Matt C Posted June 29, 2022 RMweb Gold Share Posted June 29, 2022 3 minutes ago, Ian Hargrave said: Well I finally worked that out and duly completed as you say. At least I received email responses from both PayPal and DPS to that effect,which is reassuring after my email attempt earlier failed. Thanks to both you &Tom once more. Fingers crossed Ian, ill let you know if I actually get a despatched email ! 🤪 Tom's instructions were direct from DPS via email so HOPEFULLY all will be well 1 Link to post Share on other sites More sharing options...
TomScrut Posted June 29, 2022 Share Posted June 29, 2022 (edited) 21 minutes ago, Matt C said: Tom's instructions were direct from DPS via email so HOPEFULLY all will be well They weren't, I was in contact with them after doing the balance just to see what was happening, but they had processed it that day already so it did work regardless of my email. It turned up today too which is good! Edited June 29, 2022 by TomScrut 1 1 Link to post Share on other sites More sharing options...
RMweb Gold Matt C Posted June 29, 2022 RMweb Gold Share Posted June 29, 2022 8 minutes ago, TomScrut said: They weren't, I was in contact with them after doing the balance just to see what was happening, but they had processed it that day already so it did work regardless of my email. It turned up today too which is good! Note to self. .. go back and read what someone ACTUALLY said, not what you THINK they said, before posting. . . At least the Link to your post was right 🤪 2 1 2 Link to post Share on other sites More sharing options...
Tiddles47 Posted June 29, 2022 Share Posted June 29, 2022 Can someone please help? (Forgive me if i seem a bit dense here). According to the DPS website D9009 is still available for deposit only but for full payment it says “pre-order”. Is that coz its sold out ? The “deposit” bit for hose all ready pre-ordered? Thanks. :) Link to post Share on other sites More sharing options...
RMweb Premium ERIC ALLTORQUE Posted June 29, 2022 RMweb Premium Share Posted June 29, 2022 2 hours ago, DLIBOD17 said: I was a tad concerned when I saw the damage to the outer packaging. Whilst the main box is crumpled I can live with that. More importantly Koyli emerged from its rough ride unscathed ! Bar a tiny loose detail from between the fuel tanks …. You would struggle selling it to Hattons as thats not a good box now....... 1 4 Link to post Share on other sites More sharing options...
RMweb Gold john new Posted June 29, 2022 RMweb Gold Share Posted June 29, 2022 (edited) 2 hours ago, Tiddles47 said: Can someone please help? (Forgive me if i seem a bit dense here). According to the DPS website D9009 is still available for deposit only but for full payment it says “pre-order”. Is that coz its sold out ? The “deposit” bit for hose all ready pre-ordered? Thanks. :) Obviously I didn't buy it but it let me add one into the basket as a test and get as far as check out (I cancelled at that point) - that suggests that perhaps DPS still have some unsold in stock from their allocated batch. I suggest you try ordering and see what happens when you try to actually go to pay for however many you have put into the basket. Edited June 29, 2022 by john new Punctuation corrected 1 Link to post Share on other sites More sharing options...
Craig1989 Posted June 29, 2022 Share Posted June 29, 2022 I’ve got d9009 alycidon on it’s way as analogue. I was wondering does it come with the 2 speakers fitted so you can just plug and play or do you have to fit the speakers yourself? cheers Craig Link to post Share on other sites More sharing options...
The Ghost of IKB Posted June 29, 2022 Share Posted June 29, 2022 2 minutes ago, Craig1989 said: I’ve got d9009 alycidon on it’s way as analogue. I was wondering does it come with the 2 speakers fitted so you can just plug and play or do you have to fit the speakers yourself? cheers Craig Small one fitted, big one available as a spare. Link to post Share on other sites More sharing options...
RMweb Gold Accurascale Fran Posted June 29, 2022 RMweb Gold Share Posted June 29, 2022 30 minutes ago, The Ghost of IKB said: Small one fitted, big one available as a spare. Which you can just plug into the PCB (no soldering necessary) Will be in stock in 4 weeks' time but you can pre-order: https://www.accurascale.com/collections/dcc-decoders-and-accessories Cheers! Fran 1 Link to post Share on other sites More sharing options...
The Ghost of IKB Posted June 29, 2022 Share Posted June 29, 2022 Is it possible to fit the accurathrash speaker in through the roof hatch, or is it a body off job. Don't fancy replacing those brake chains again ! Link to post Share on other sites More sharing options...
TomScrut Posted June 29, 2022 Share Posted June 29, 2022 7 minutes ago, The Ghost of IKB said: Don't fancy replacing those brake chains again ! I concur, I replaced one and it was a pain. I have the vibration issue but I am happy enough having turned the volume down, default was too loud for me anyway and I really didn't want the bother of taking them chains off! Link to post Share on other sites More sharing options...
RMweb Gold Accurascale Fran Posted June 30, 2022 RMweb Gold Share Posted June 30, 2022 10 hours ago, The Ghost of IKB said: Is it possible to fit the accurathrash speaker in through the roof hatch, or is it a body off job. Don't fancy replacing those brake chains again ! Hi @The Ghost of IKB, It would certainly be a body off job. Cheers! Fran Link to post Share on other sites More sharing options...
bazil31 Posted July 2, 2022 Share Posted July 2, 2022 Still waiting for my Koyli from Locomotion looks really nice model. Bit worried now as had no email or dispatch confirmation but they are probably very busy dispatching locos and I have ordered late so will probably be well down the list. I saw them at the Bristol show back in April and paid for it then and there had to write my details down just hope they have not gone astray. Rang Locomotion yesterday and was told that someone would ring me back but no one did. Not worried when it gets here just don't want to miss out. Sent an email off this morning so hopefully fingers crossed it will end up being sent to me. Link to post Share on other sites More sharing options...
Northmoor MPD Posted July 2, 2022 Share Posted July 2, 2022 Looks like DPS have some D9009s available to order, I ordered a second one from them last night as backup incase my damaged one from locomotion doesn’t get replaced / fixed, at least I should then have a good one! Link to post Share on other sites More sharing options...
Tom Mackie SMG Posted July 2, 2022 Share Posted July 2, 2022 1 hour ago, bazil31 said: Still waiting for my Koyli from Locomotion looks really nice model. Bit worried now as had no email or dispatch confirmation but they are probably very busy dispatching locos and I have ordered late so will probably be well down the list. I saw them at the Bristol show back in April and paid for it then and there had to write my details down just hope they have not gone astray. Rang Locomotion yesterday and was told that someone would ring me back but no one did. Not worried when it gets here just don't want to miss out. Sent an email off this morning so hopefully fingers crossed it will end up being sent to me. Hey, Pop me an email over to thomas.mackie@sciencemuseum.ac.uk and I get this looked into early next week. Thanks Tom 1 Link to post Share on other sites More sharing options...
Tiddles47 Posted July 2, 2022 Share Posted July 2, 2022 51 minutes ago, Northmoor MPD said: Looks like DPS have some D9009s available to order, I ordered a second one from them last night as backup incase my damaged one from locomotion doesn’t get replaced / fixed, at least I should then have a good one! I ordered D9009 on Thursday from the DPS. They taken payment so just waiting now. 1 Link to post Share on other sites More sharing options...
bazil31 Posted July 2, 2022 Share Posted July 2, 2022 Thanks Tom 1 Link to post Share on other sites More sharing options...
North Devonian Posted July 2, 2022 Share Posted July 2, 2022 Has anyone actually heard or received anything from DPS . I ordered and paid in full for 55015 Tulyar in February this year , apart from the order confirmation I had heard nothing. I sent three emails this week one to the link on the confirmation order , another to DPS sales and another to sales link on the contact us on the DPS website . I have heard nothing from any of the emails and I now getting a little concerned. Even an out of office reply would have been nice . Link to post Share on other sites More sharing options...
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