You may say that, but the website says otherwise.
This is from the website that was last updated in August 2013.
With reference to the shortcomings, the Falcon thread on here was probably not the first point of call for most, and with an active website that takes payment they may have presumed that timescales were as advertised and they were getting a kit not "Scratchbuild aids" as referred to earlier in the thread(s)
This again from the Falcon website in their terms and conditions.
I note there is confusion within their own terms, but I understand that if taking payment through a website as they do, they are governed by distance selling. Having an extended timescale isn't an issue if you are advised beforehand. None of the above is an issue if you know beforehand, I personally have been waiting for a locomotive for nearly 3 years and am happy to wait a bit longer (not too long though).
What was an issue was the behaviour of some members against those that dare to question.
For your last point.
I had already intimated I wouldn't purchase so it's an irrelevant comment.