Stevelewis Posted May 23, 2017 Share Posted May 23, 2017 (edited) The question is was the old aged stock on the website at the time? I was not aware if it was but I would think that everything that was for sale would have been. ( because occasionally Hornby Dublo items mostly track was listed, I am not referring to Pre used items here) However followers of Hattons various ranges would have noted that there are several ranges which a couple of years ago had extensive stocks which have all but disappeared, these being 0n30, H0, USA/ Amercan N & H0 and to some extent LGB, Many items in these ranges were subject to rather attractive price reductions of which I took advantage ** Footnote out of curiosity I have just had a look at Hornby Dublo items on Hattons site they have quite a few items listed but probably most are pre owned HOWEVER they do list Hornby Dublo curved power connection track section, steel rail , new boxed, code 100. £2.00 the info says that if you need any its best to hurry as there are only 192 left!!! Edited May 23, 2017 by Stevelewis 1 Link to post Share on other sites More sharing options...
Wacol Posted May 25, 2017 Share Posted May 25, 2017 Noticed that Hatton's are increasing most of their International shipping charges as of the 1st june. They have been commendably low compared to some other retailers and as they say, it is not possible to keep absorbing these cost increases. Link to post Share on other sites More sharing options...
muddys-blues Posted June 14, 2017 Share Posted June 14, 2017 I wouldn't worry too much about Hattons making a loss last year, they will soon claw it back on some of their "eye watering" pre-owned prices they hope to command, even after enquiring about "make us an offer" on some of their 0 gauge stock, I can buy it brand new from other dealers cheaper ..... I am now starting to believe even a few of these bigger stores have got the "ebay" mindset. Link to post Share on other sites More sharing options...
Dr.Glum Posted June 23, 2017 Share Posted June 23, 2017 Yesterday I bought 2 lovely Oxford Rail Carflats, but when I got home and opened them, the first one had (loose) the detailing pack of ? wheel chocks ? and brake standards, and unfortunately the second one did not. I chose to ring Hattons about it (have never done that before) and was answered by Mike (don't know which one). In this morning' post today was an envelope with the missing parts, sent first class. Well done, Sir! 2 Link to post Share on other sites More sharing options...
Widnes Model Centre Posted June 23, 2017 Share Posted June 23, 2017 Interesting piece of investigative journalism from the Liverpool Echo, used to be a brilliant newspaper. Some very well researched figures........ http://www.liverpoolecho.co.uk/news/liverpool-news/model-train-companys-x-rated-13228009.amp Link to post Share on other sites More sharing options...
RMweb Gold Colin_McLeod Posted June 24, 2017 RMweb Gold Share Posted June 24, 2017 And they say that there is no such thing as bad publicity. Link to post Share on other sites More sharing options...
RMweb Premium PhilJ W Posted June 24, 2017 RMweb Premium Share Posted June 24, 2017 A planning application is going in for the former premises in Smithdown Road to become a bar and resturant. Link to post Share on other sites More sharing options...
Free At Last Posted June 24, 2017 Share Posted June 24, 2017 They took their time... Free At Last, on 21 Jan 2016 - 12:03, said:The Smithdown Road premises may have been acquired for conversion to a much needed wine bar with student accommodation above. Link to post Share on other sites More sharing options...
Hroth Posted June 24, 2017 Share Posted June 24, 2017 (edited) Interesting piece of investigative journalism from the Liverpool Echo, used to be a brilliant newspaper. Some very well researched figures........ http://www.liverpoolecho.co.uk/news/liverpool-news/model-train-companys-x-rated-13228009.amp Its the silly season, nothing much is happening in the real world. Allegedly. (I gave up on the Echo years ago.) Edited June 24, 2017 by Hroth Link to post Share on other sites More sharing options...
Steamport Southport Posted June 25, 2017 Share Posted June 25, 2017 Ah the Echo. Nearly as bad as The S*n for giving Liverpool a bad name. It's only interested in bigging up criminals, Z list "celebrities" and how "Scouse" everything and everyone is (even though nearly all it's staff are Wools and Mancunians). It also has one of the most user unfriendly websites imaginable. No problem with adverts, but if I'm switching off after a couple of seconds then it's not working. As for Hattons, I went past there the other day and it was still closed up. They were digging up the pavement outside though. Possibly one of the utilities companies. Jason 1 Link to post Share on other sites More sharing options...
Widnes Model Centre Posted June 25, 2017 Share Posted June 25, 2017 Ah the Echo. Nearly as bad as The S*n for giving Liverpool a bad name. It's only interested in bigging up criminals, Z list "celebrities" and how "Scouse" everything and everyone is (even though nearly all it's staff are Wools and Mancunians). It also has one of the most user unfriendly websites imaginable. No problem with adverts, but if I'm switching off after a couple of seconds then it's not working. As for Hattons, I went past there the other day and it was still closed up. They were digging up the pavement outside though. Possibly one of the utilities companies. Jason Jason, that sums up the Echo, only ever look on line and then give up. Z- listers is so true :-) Link to post Share on other sites More sharing options...
APOLLO Posted June 25, 2017 Share Posted June 25, 2017 Liverpool - The only city where you can fart in the morning and get the Echo at night !!!! Brit15 Link to post Share on other sites More sharing options...
RMweb Gold kopite Posted June 25, 2017 RMweb Gold Share Posted June 25, 2017 (edited) The Liverpool Echo stopped being a credible paper once the printing was moved out of the city to Oldham. The amount of basic errors of fact printed about local issues and places is just unbelievable and unforgivable. Edited June 25, 2017 by kopite Link to post Share on other sites More sharing options...
reevesthecat Posted July 8, 2017 Share Posted July 8, 2017 Received my Dapol class 122 today. Despite only paying £4 for standard postage which is usually 48hr tracked they sent it 24hr tracked which means it arrived today for me to play with over the weekend rather than wait till mon/tues. thanks Hattons very thoughtful. Mark 3 Link to post Share on other sites More sharing options...
wirey33 Posted July 11, 2017 Share Posted July 11, 2017 Dear Hattons, Please can you put a tick box on your pre-owned search pages marked "I bloody hate Buthes and I don't want to see page after page of Buthes when I search for model rail items. No Buthes should be displayed, ever". Thank you. Link to post Share on other sites More sharing options...
Caddy Posted July 11, 2017 Share Posted July 11, 2017 Noticed that Hatton's are increasing most of their International shipping charges as of the 1st june. They have been commendably low compared to some other retailers and as they say, it is not possible to keep absorbing these cost increases. Yep, DHL delivery to Oz is now 23 pounds, used to be 17. What is disappointing is that recently - the last 6 months or so, they never seem to be able to get an overseas order away within 24 hours. meaning that even if you order on a Monday via DHL you rarely get it before Monday or Tuesday the following week. This is partly of course because most orders are handed over to Australia Post for final delivery - extra 2 days! I've started having the orders available for pick up at DHL Brisbane Airport, lucky I'm only 40km away. But please Hattons can you give us value for our 23 pounds by getting the orders away quickly. Winging over with, back to playing trains.................. Link to post Share on other sites More sharing options...
AGR Model Store Posted July 12, 2017 Share Posted July 12, 2017 A planning application is going in for the former premises in Smithdown Road to become a bar and resturant. Hattons Bar & Grill ? Link to post Share on other sites More sharing options...
Caddy Posted July 12, 2017 Share Posted July 12, 2017 I wrote to Hattons complaining about my last few orders being delayed in dispatch and received the following reply. Looks like the UK next day orders are the priority and as I fully agree that DHL are fast and reliable - BUT here in Brisbane 90% of the time they hand the parcel over to Australia Post for final delivery and they are neither fast or reliable !!!!!!!!!!!!!! Hello Stephen,Thank you for your email,I apologise this has not left us as of yet. We do try to get our orders out the door as fast as possible and I can see yours has now been picked and should leave us today. The only orders we treat as a priority are UK next days as we can say for certain that we can get orders to our customers on a next day service here in the UK but all other orders are treated the same and fairly which are picked and dispatched in order of being placed. The £23.00 price is one DHL has allocated due to the size and weight of the order, also DHL are a very fast and reliable service.I hope this clarifies matters for you but if you have any further questions then please feel free to contact us. Kind Regards Michael Robinson Link to post Share on other sites More sharing options...
Forester Posted July 28, 2017 Share Posted July 28, 2017 I wouldn't worry too much about Hattons making a loss last year, they will soon claw it back on some of their "eye watering" pre-owned prices they hope to command, even after enquiring about "make us an offer" on some of their 0 gauge stock, I can buy it brand new from other dealers cheaper ..... I am now starting to believe even a few of these bigger stores have got the "ebay" mindset. "Eye-watering" prices for nearly new items I can cope with but their pre-owned stuff is mostly in truly shocking condition according to their own descriptions. I'm not sure I can continue using a company that thinks offering this kind of rubbish for sale at these prices is remotely acceptable. Link to post Share on other sites More sharing options...
woodenhead Posted July 28, 2017 Share Posted July 28, 2017 "Eye-watering" prices for nearly new items I can cope with but their pre-owned stuff is mostly in truly shocking condition according to their own descriptions. I'm not sure I can continue using a company that thinks offering this kind of rubbish for sale at these prices is remotely acceptable. No-one is forcing you to buy second hand items from them. The new items are keenly priced, why cut off your own nose? Link to post Share on other sites More sharing options...
Shroomy Posted July 28, 2017 Share Posted July 28, 2017 This one is certainly not over priced http://www.hattons.co.uk/300970/Sutton_Locomotive_Works_2405_OS_Class_24_Bo_Bo_Diesel_D5098_in_BR_green_with_small_yellow_panels_Exclusive_to_S/StockDetail.aspx Link to post Share on other sites More sharing options...
Shroomy Posted July 28, 2017 Share Posted July 28, 2017 This one is certainly not over priced http://www.hattons.co.uk/300970/Sutton_Locomotive_Works_2405_OS_Class_24_Bo_Bo_Diesel_D5098_in_BR_green_with_small_yellow_panels_Exclusive_to_S/StockDetail.aspx Gone now Link to post Share on other sites More sharing options...
rob D2 Posted July 28, 2017 Share Posted July 28, 2017 Yeah , My last delivery was fast and I use them from time to time . Can't imagine they sell much of that preowned junk at the prices they offer Link to post Share on other sites More sharing options...
Forester Posted July 28, 2017 Share Posted July 28, 2017 No-one is forcing you to buy second hand items from them. The new items are keenly priced, why cut off your own nose? Fair comment, but if they now find it acceptable to sell complete wrecks at exhorbitant prices what might they try to palm me off with in future as New? It's about being a reputable dealer, really. To be clear, I've never had a bad deal from them on new items so far, but this kind of trading in the pre-owned department makes me very uneasy. Link to post Share on other sites More sharing options...
woodenhead Posted July 28, 2017 Share Posted July 28, 2017 Fair comment, but if they now find it acceptable to sell complete wrecks at exhorbitant prices what might they try to palm me off with in future as New? It's about being a reputable dealer, really. To be clear, I've never had a bad deal from them on new items so far, but this kind of trading in the pre-owned department makes me very uneasy. Rails I would argue are no different when it comes to secondhand prices, I don't buy from either unless it is new. The value you get offered to buy stock is also low in comparison to selling it yourself via Ebay or similar. I think the costs reflect their business expenses in maintaining the secondhand stock online, premises etc and goes someway to offsetting competitive prices in their new stuff. If you see something you really want then I suppose the price is worth paying, but if you can get it elsewhere for less then don't hesitate to use the alternative. I don't think it impacts their reputation, at the end of the day they are a commercial undertaking they aren't ripping off anyone as no-one has to buy these items Link to post Share on other sites More sharing options...
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