Phoenix Precision Paints

[John M Upton]

49 minutes ago, Nicktoix said:

Can someone name these unreliable couriers? 

Nick 

 

To me personally that is all of them except the Royal Mail, unfortunately the RM are the only ones who point blank refuse to accept paints in the post.

Edited March 6, 2019 by John M Upton

[Willie Whizz]

59 minutes ago, Nicktoix said:

Can someone name these unreliable couriers? 

Nick 

Yes.

 

The original poster yesterday named them, in his second paragraph.

[Steamport Southport]

The funny thing was I was indirectly involved when they banned certain products.

 

It was when there was an anthrax scare in Liverpool Sorting Office as well as other places. It was some idiot sending white sand through the post not long after 9/11. There was a few other incidents with liquids so they banned them. One of my mates was took away to a secure place and decontaminated, that's how seriously they were taking it. 

 

http://news.bbc.co.uk/1/hi/uk/1604167.stm

 

We just got sent home. Via the pub.

 

 

Jason

[Nicktoix]

15 hours ago, Willie Whizz said:

Yes.

 

The original poster yesterday named them, in his second paragraph.

I just assumed that was a generic name roather than reality.

Nick

[sjp23480]

On ‎05‎/‎03‎/‎2019 at 22:03, sjp23480 said:

I placed an order at the weekend so will see what happens!

 

In fairness, the order has arrived, they tried to deliver on Friday (8th) but we were out.  I called the courier and he returned at the appointed time on Saturday 9th.  So all in all, a good experience - thankfully.

 

One small observation - when placing the order it defaulted to the £6.50 premium courier option, I didn't bother trying to change it after the experiences reported here.  That said, £6.50 to deliver two small tinlets of paint, two etches and a couple of really small white metal castings (finials) was relatively expensive for a package weighing no more than a few ounces.

 

I would always defer to using Royal Mail (family connection), but if they refuse to transport paint I guess they are not an option so PP resort to the messenger of the gods! 

Steve

[Bucoops]

It's a hazardous goods thing. RM has bowed out of transporting them.

[Jol Wilkinson]

There are legal requirements concerning the packaging and transportation of hazardous substances. Enamel paint is probably identified as a Class 3 hazardous material.  Royal Mail have opted out of transporting hazardous substances, which apparently require a special license drivers  for vehicles carrying them and may have decided the cost of complying outweighs the returns.

 

On the other hand:

• Some suppliers, especially on Ebay, don't declare what they are sending is a hazardous substance. I have received aerosol cans of carburettor cleaner sent in a jiffy bag.
• Some couriers possibly don't know about or ignore the law, (possibly including those who subcontract final delivery)
• Consumers aren't bothered.

PPPs owners are aware of and committed to complying with legal requirements. I know this as they keep telling one Small Supplier I know what he should do to comply. He doesn't send hazardous materials out by mail or courier anyway.

[Bucoops]

I've had mould remover delivered by royal mail - which is a very strong chlorine based thing - it had leaked and STANK. Amazed they delivered it.

 

Asbestos is a good one - we get them sent to us for analysis. One particular sender decided because the samples hadn't been analysed they could send them in the post because they didn't KNOW they were asbestos. That didn't last long.

[57xx]

On 12/03/2019 at 09:22, Bucoops said:

It's a hazardous goods thing. RM has bowed out of transporting them.

 

With some many deaths due to 14ml tinlets of paint, it's a good job they did.

[hayfield]

12 minutes ago, 57xx said:

 

With some many deaths due to 14ml tinlets of paint, it's a good job they did.

 

 

The rule is for all sizes of liquids and is a blanket ban, small everyday batteries in the hold of planes have caught fire and I guess paint could due to conditions in the holds rupture damaging other items , paint of this kind is both an accelerant in fires of if spilt could damage something very expensive, the latter less so due to size but a larger tin could cause a lot of damage, risk analysis is the overriding factor .

 

Thankfully I live near a model shop which has a good choice of paints, in the past for railway colours I planned ahead and bought at shows

Edited March 14, 2019 by hayfield

[John M Upton]

Unfortunately Phoenix no longer attend any of the major shows such as Ally Pally etc which to me is about as much use as a handbrake on a canoe!

[hayfield]

15 hours ago, John M Upton said:

Unfortunately Phoenix no longer attend any of the major shows such as Ally Pally etc which to me is about as much use as a handbrake on a canoe!

 

 

There are other traders like Roxey Mouldings that hold stocks, so Ally Pally may well have a few traders selling the range (major colours)

[polybear]

20 hours ago, hayfield said:

 

 

The rule is for all sizes of liquids and is a blanket ban, small everyday batteries in the hold of planes have caught fire and I guess paint could due to conditions in the holds rupture damaging other items , paint of this kind is both an accelerant in fires of if spilt could damage something very expensive, the latter less so due to size but a larger tin could cause a lot of damage, risk analysis is the overriding factor .

 

Thankfully I live near a model shop which has a good choice of paints, in the past for railway colours I planned ahead and bought at shows

 

Slightly OT, but airlines seems quite happy to allow litres of flammable spirits in glass bottles from Duty Free in the passenger compartments....

[ColHut]

The restrictions apply only to passenger planes don't they?  For air freight on freight only services;

 

See for example http://www.uk.dsv.com/air-freight/hazardous-air-cargo

 

or

 

http://www.dhl.com.au/en/express/shipping/shipping_advice/dangerous_goods.html

 

So if you need to buy a lot it can be done.  A couple of tins then other options are needed!

 

regards

 

 

[Nile]

19 hours ago, John M Upton said:

Unfortunately Phoenix no longer attend any of the major shows such as Ally Pally etc which to me is about as much use as a handbrake on a canoe!

 

Depends on your definition of 'major' show. Ally Pally is big but most specialist traders avoid it due to the stupid costs involved.

They are due to attend ExpoEM in May, which I consider to be a major show. Their own diary doesn't go beyond August, but they will be at Shenfield in September as it's their local show. Scaleforum and Warley are other major shows they usually attend.

[hayfield]

I am not a member of the Model Rail Club but their show has been the premier show (certainly the biggest) in London for as long as I can remember (50+ years), I do go to Expo, Scaleforum. CMRA and Railex which are other large shows acceptable distance to me, but none are of the scale of Ally Pally, which like the CMRA show caters for both the whole range of interests within our hobby, where as the other three specialise on the finescale side of the hobby. No idea if Phoenix Precision will be attending, but they seem to be going to more shows than they used to. I have often thought the small hall at Ally Pally would lend itself more to the specialist traders, however the quality of all the exhibits are extremely high 

[newbryford]

On 12/03/2019 at 18:03, Jol Wilkinson said:

There are legal requirements concerning the packaging and transportation of hazardous substances. Enamel paint is probably identified as a Class 3 hazardous material.  Royal Mail have opted out of transporting hazardous substances, which apparently require a special license drivers  for vehicles carrying them and may have decided the cost of complying outweighs the returns.

 

 

 

I'm quite sure that some courier drivers have very special licences, judging by the way they drive..........

 

 

[N15class]

I think the guidelines for paints etc was for quantities over a half litre or so, but the royal mail put a blanket ban on. Which of course messed everything up.

 

[Bucoops]

8 hours ago, newbryford said:

 

I'm quite sure that some courier drivers have very special licences, judging by the way they drive..........

 

 

 

When yuo turn them over, they say Kelloggs on them.

[johnofwessex]

Its worth pointing out that a significant quantity of Royal Mail letters & parcels are sent by internal air mail = usually I believe in dedicated flights but possibly by passenger plane as well so the rules relating this have to be obeyed

[Daddyman]

Mmm, well that's interesting: I placed another order with PP and this time paid £7 to get it delivered to the right address rather than "near enough". The package took 4 days to arrive (3 of which were in transit), rather than the 1 day of the cheaper service (OK, it was to the wrong address and took me 5 days to find it...), but something which surprised me very much is that the name of the courier service that delivered this parcel is exactly the same as the cheapo service: Low Cost Parcels - that is, it was delivered by the exact same company that PP warn customers not to use, but for a higher price! Fishy or what? 

[newbryford]

On 15/03/2019 at 15:15, Nile said:

 

Depends on your definition of 'major' show. Ally Pally is big but most specialist traders avoid it due to the stupid costs involved.

They are due to attend ExpoEM in May, which I consider to be a major show. Their own diary doesn't go beyond August, but they will be at Shenfield in September as it's their local show. Scaleforum and Warley are other major shows they usually attend.

 

They are at York this coming weekend (Easter)