RMweb Gold McC Posted February 6 RMweb Gold Share Posted February 6 8 minutes ago, DavidH said: The question I'm not clear about is, how do you know which account has ordered something? or put another way, how will you link the accounts on your website to the accounts that have the Hattons pre-orders? In simple terms - We match the email address you ordered with at Hattons with our database - If there is a match, the order(s) get added to your existing account - If there is no match, a new account is created for you at accurascale using the details from the Hattons order You'll then be emailed an order confirmation, and the order will be visible in the usual way in your accura account. 8 1 7 Link to post Share on other sites More sharing options...
RMweb Gold big jim Posted February 6 RMweb Gold Share Posted February 6 2 minutes ago, McC said: In simple terms - We match the email address you ordered with at Hattons with our database - If there is a match, the order(s) get added to your existing account - If there is no match, a new account is created for you at accurascale using the details from the Hattons order You'll then be emailed an order confirmation, and the order will be visible in the usual way in your accura account. rather you than me having to organise that! 3 Link to post Share on other sites More sharing options...
steve45 Posted February 6 Share Posted February 6 (edited) Question answered thank you! McC Edited February 6 by steve45 No longer relevant 1 Link to post Share on other sites More sharing options...
Covkid Posted February 6 Share Posted February 6 Fantastic news Accurafamily. The only real interest to me was the Andrew Barclay and what a gorgeous little loco that is. Very glad is it and the other Hattons projects are safe in the hands. 1 1 Link to post Share on other sites More sharing options...
steve45 Posted February 6 Share Posted February 6 Thank you, you answered whilst I was typing the question. Link to post Share on other sites More sharing options...
Southernman46 Posted February 6 Share Posted February 6 (edited) The Warwell version I had pre-ordered is already showing sold out - I am assuming the existing ex-Hatton's pre-orders will take priority on the delivery ? Excellent to see such co-operation within the industry to ensure continuity of these products too 👍 Edited February 6 by Southernman46 1 Link to post Share on other sites More sharing options...
RMweb Gold Accurascale Fran Posted February 6 Author RMweb Gold Share Posted February 6 2 minutes ago, Southernman46 said: The Warwell version I had pre-ordered is already showing sold out - I am assuming the existing ex-Hatton's pre-orders will take priority on the delivery ? Excellent to see such co-operation within the industry to ensure continuity of these products too 👍 Hi @Southernman46, That is correct, your pre-order will be imported onto our system and given priority. Cheers! Fran 6 1 1 Link to post Share on other sites More sharing options...
Tiny151 Posted February 6 Share Posted February 6 25 minutes ago, McC said: Rails are delivering the production run on these, and we'll have more news in the coming months about the other ex-Hattons tools that are now part of the Accura-family. Now there's a tease! The Hattons social media posts do seem to deliberately mention that it's Batch 2 of the Genesis coaches with Rails, I can't see a comment on anything beyond that. I'd ruled this acquisition out given the seeming incompatibility of 'generic' and 'accurate', but reading between the lines, I'm intrigued at what crafty plans could be brewing to Accura-fy! 1 1 Link to post Share on other sites More sharing options...
RMweb Premium phil-b259 Posted February 6 RMweb Premium Share Posted February 6 (edited) 23 minutes ago, Tiny151 said: Now there's a tease! The Hattons social media posts do seem to deliberately mention that it's Batch 2 of the Genesis coaches with Rails, I can't see a comment on anything beyond that. I'd ruled this acquisition out given the seeming incompatibility of 'generic' and 'accurate', but reading between the lines, I'm intrigued at what crafty plans could be brewing to Accura-fy! Accurate or not the basic truth is that the Genesis coaches been an absolute success with most of the first batch selling out on pre-orders and the second batch going the same way even before Hattons said they were closing. If you are a business (and that’s what Accurascale are) then such strong sales are not something to turn your nose up. Besides Hattons were very clear from the outset that the Genesis range was an ‘inspired by’ set of models and they were not meant to represent any specific carriage design. That contrasts with other models over the years which manufacturers have claimed are faithful recreations of a specific vehicle and where you could justifiably quote ‘accuracy’ in terms of how your approach to models is better than the compition…. Edited February 6 by phil-b259 2 Link to post Share on other sites More sharing options...
DavidH Posted February 6 Share Posted February 6 44 minutes ago, McC said: In simple terms - We match the email address you ordered with at Hattons with our database - If there is a match, the order(s) get added to your existing account - If there is no match, a new account is created for you at accurascale using the details from the Hattons order You'll then be emailed an order confirmation, and the order will be visible in the usual way in your accura account. Thank you. I had a hunch it would be by email, but I can't be the only person who uses several email accounts for different purposes! All sorted ... 2 Link to post Share on other sites More sharing options...
RMweb Gold McC Posted February 6 RMweb Gold Share Posted February 6 18 minutes ago, DavidH said: Thank you. I had a hunch it would be by email, but I can't be the only person who uses several email accounts for different purposes! All sorted ... Just to add that if an 'extra' account is inadvertently created, we can merge them after the fact. 2 1 Link to post Share on other sites More sharing options...
Steamport Southport Posted February 6 Share Posted February 6 Hmm. I had an Accurascale account. I was even signed up for the "Points" But doesn't seem to work and neither does the link in the email. All I'm getting is this when I click the link. And when I select "Forgot your Password" I get this. Jason 1 Link to post Share on other sites More sharing options...
RMweb Gold McC Posted February 6 RMweb Gold Share Posted February 6 (edited) 8 minutes ago, Steamport Southport said: Hmm. I had an Accurascale account. I was even signed up for the "Points" But doesn't seem to work and neither does the link in the email. All I'm getting is this when I click the link. And when I select "Forgot your Password" I get this. Jason One for support rather than RMweb I reckon Jason https://www.accurascale.com/pages/contact Any of those methods, and the team would be delighted to help. Edited February 6 by McC 1 1 Link to post Share on other sites More sharing options...
RMweb Gold big jim Posted February 6 RMweb Gold Share Posted February 6 I’ve just had an email from accurascale confirming my pre-order of 3 warwells and they are showing in my pre-orders too, that was quick now, the question is do I order some more! 5 Link to post Share on other sites More sharing options...
Steamport Southport Posted February 6 Share Posted February 6 2 minutes ago, McC said: One for support rather than RMweb I reckon Jason https://www.accurascale.com/pages/contact Any of those methods, and the team would be delighted to help. Thanks. I'll sort it out later. Ironically all my Accurascale purchases were with Hattons anyway! Jason 1 Link to post Share on other sites More sharing options...
RMweb Gold gwrrob Posted February 6 RMweb Gold Share Posted February 6 2 minutes ago, big jim said: I’ve just had an email from accurascale confirming my pre-order of 3 warwells and they are showing in my pre-orders too, that was quick now, the question is do I order some more! Same here with a payment due on the 7th March. 2 Link to post Share on other sites More sharing options...
RMweb Gold TravisM Posted February 6 RMweb Gold Share Posted February 6 I’m really pleased to see that Accurascale have picked up the Hatton’s Original’s and production of the announced models. I must admit that I had heard something through the grapevine last month about this, but I thought I’d wait until it was formally announced. It would be nice to see the FEA and RHTT flats to be announced as well at a later date. 3 Link to post Share on other sites More sharing options...
WCML100 Posted February 6 Share Posted February 6 This is great news! Well done accurascale! Will any of these be available through your retailers when they arrive? Some FEA's would be great too hopefully! (if you do announce these based on your comments, a range of with and separately purchasable loads would be great as per your PFA's! some Green binliners and track carrying panels would be perfect! especially if they are in the same price range as your current gypsum containers packs!) 2 3 Link to post Share on other sites More sharing options...
BVMR21 Posted February 6 Share Posted February 6 Brilliant news!!! Great to see the Barclays live on, one question I do have is in future runs will there be a spec upgrade? Just wondering if replacing the 6 pin socket might be looked into for example, as it is a bit of a pain to fit a decoder to the current iteration. Either way, can't wait to see how this develops! 1 Link to post Share on other sites More sharing options...
RMweb Premium cessna152towser Posted February 6 RMweb Premium Share Posted February 6 48 minutes ago, big jim said: I’ve just had an email from accurascale confirming my pre-order of 3 warwells and they are showing in my pre-orders too, that was quick Me too, for my single Warwell pre-order. That was indeed very quick. Well done, Accurascale! Link to post Share on other sites More sharing options...
RMweb Gold Accurascale Fran Posted February 6 Author RMweb Gold Share Posted February 6 34 minutes ago, WCML100 said: This is great news! Well done accurascale! Will any of these be available through your retailers when they arrive? Some FEA's would be great too hopefully! (if you do announce these based on your comments, a range of with and separately purchasable loads would be great as per your PFA's! some Green binliners and track carrying panels would be perfect! especially if they are in the same price range as your current gypsum containers packs!) Hi @WCML100, To maintain the Hattons price points (and sadly in the case of the AB and P, we had to increase them) and secure the already existing pre-orders for Hattons customers we are only able to offer these production runs direct only. Future production runs may be offered to retail partners, but naturally that will incur a higher price to include retailer margin. We shall assess that when the time comes! 21 minutes ago, BVMR21 said: Brilliant news!!! Great to see the Barclays live on, one question I do have is in future runs will there be a spec upgrade? Just wondering if replacing the 6 pin socket might be looked into for example, as it is a bit of a pain to fit a decoder to the current iteration. Either way, can't wait to see how this develops! Hi @BVMR21, Many thanks! We will assess the models in the future for any further tooling changes or spec changes. Fitting sound from the factory for instance is one we would like to do in the future, but a lot of work and investigating will have to go into the models first to see what is and what is not possible. Cheers! Fran 2 1 1 Link to post Share on other sites More sharing options...
RMweb Gold big jim Posted February 6 RMweb Gold Share Posted February 6 1 hour ago, DavidH said: Thank you. I had a hunch it would be by email, but I can't be the only person who uses several email accounts for different purposes Hope your wife’s not reading this! 10 Link to post Share on other sites More sharing options...
RMweb Gold PaulRhB Posted February 6 RMweb Gold Share Posted February 6 Well that was nice and easy, both my pre orders confirmed as transferred to mc Acc account. Very smooth, thank you and for answering the questions earlier. Link to post Share on other sites More sharing options...
RMweb Gold big jim Posted February 6 RMweb Gold Share Posted February 6 3 hours ago, Accurascale Fran said: Our bundle deal of 10% if you buy two or more applies along with free UK Postage and Packaging and 3% cashback on all orders id missed this bit in the announcement nice little bonus as I’d ordered 3 with hattons and wondered why it wasn’t showing a total of £75 1 Link to post Share on other sites More sharing options...
RMweb Premium stephennicholson Posted February 6 RMweb Premium Share Posted February 6 My 3 Warwell orders successfully transferred to my new Accurascale account. Has anyone had their P Class order transferred?, mine hasnt - so may still being worked on. Link to post Share on other sites More sharing options...
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