Melangoose Posted December 12, 2023 Share Posted December 12, 2023 i finally got a model of 7819 Hinton Manor. But it wasn’t plain sailing as I ordered it from my local shop (Model Railway Solutions), when announced. I was eagerly waiting a call from MRS, but when I did it was to say that they had ordered x3 GWR Manors but had been sent x3 BR Black examples (which they hadn’t ordered). So they advised Accurascale of their error and after x2 weeks of waiting for a reply. They were told that all GWR Sound Manors were sold out and they would not be getting any more. So MRS were good enough to find me another model on the internet, which I bought (hence the video above). Funnily enough Accurascale did get some more Sound Manors (Possibly a Warehouse Find). But by then I had got mine. The model is beautiful and the best RTR Steam Loco (that I have seen). But as for Accurascale I do find it confusing that they say that they are out of stock and won’t be getting any more. Only to get more in the following week. Maybe time to ditch the Abacus Stock system and get a computerised system. 4 Link to post Share on other sites More sharing options...
RMweb Gold McC Posted December 12, 2023 RMweb Gold Share Posted December 12, 2023 6 minutes ago, Melangoose said: i finally got a model of 7819 Hinton Manor. But it wasn’t plain sailing as I ordered it from my local shop (Model Railway Solutions), when announced. I was eagerly waiting a call from MRS, but when I did it was to say that they had ordered x3 GWR Manors but had been sent x3 BR Black examples (which they hadn’t ordered). So they advised Accurascale of their error and after x2 weeks of waiting for a reply. They were told that all GWR Sound Manors were sold out and they would not be getting any more. So MRS were good enough to find me another model on the internet, which I bought (hence the video above). Funnily enough Accurascale did get some more Sound Manors (Possibly a Warehouse Find). But by then I had got mine. The model is beautiful and the best RTR Steam Loco (that I have seen). But as for Accurascale I do find it confusing that they say that they are out of stock and won’t be getting any more. Only to get more in the following week. Maybe time to ditch the Abacus Stock system and get a computerised system. Sorry to hear that. Retailers always get exactly what they order and we always release stock a few weeks after landing once all retailers and preorders are shipped. This stock is tracked it’s just items that were on preorder and are released when the ordering party doesn’t complete the order (decides to cancel or doesn’t pay or circumstances change) as well as a little overhead we build into every run. 2 Link to post Share on other sites More sharing options...
RMweb Gold gwrrob Posted December 12, 2023 RMweb Gold Share Posted December 12, 2023 Those coaches look rather nice @Melangoose what are they please. Link to post Share on other sites More sharing options...
Melangoose Posted December 12, 2023 Share Posted December 12, 2023 10 minutes ago, McC said: Sorry to hear that. Retailers always get exactly what they order Not true at all. Ask Steve the owner of MRS and he will put you right. 1 Link to post Share on other sites More sharing options...
RMweb Gold McC Posted December 12, 2023 RMweb Gold Share Posted December 12, 2023 3 minutes ago, Melangoose said: Not true at all. Ask Steve the owner of MRS and he will put you right. Not wishing to argue in public but perhaps Steve needs to clarify for you as we pride ourselves on retailers getting exactly and 100% of what they order and I looked into the account before replying above. 1 Link to post Share on other sites More sharing options...
Melangoose Posted December 12, 2023 Share Posted December 12, 2023 24 minutes ago, gwrrob said: Those coaches look rather nice @Melangoose what are they please. The coaches a a mix of BR Mk1 coaches with x4 Metcam Pullmans. Remember seeing a similar rake to this used by Steam Specials based at Tyesley in the 1990’s. 1 Link to post Share on other sites More sharing options...
Melangoose Posted December 12, 2023 Share Posted December 12, 2023 15 minutes ago, McC said: Not wishing to argue in public but perhaps Steve needs to clarify for you as we pride ourselves on retailers getting exactly and 100% of what they order and I looked into the account before replying above. Likewise not wanting to argue in public. But I have known Steve for a good 10 years plus, and always has seemed trustworthy and truthful. Have ordered countless items from him and his team in the past and always get good service. Very proud of our local model shop. Link to post Share on other sites More sharing options...
RMweb Gold Accurascale Fran Posted December 14, 2023 Author RMweb Gold Share Posted December 14, 2023 On 12/12/2023 at 18:42, Melangoose said: Likewise not wanting to argue in public. But I have known Steve for a good 10 years plus, and always has seemed trustworthy and truthful. Have ordered countless items from him and his team in the past and always get good service. Very proud of our local model shop. Hi @Melangoose, It is not about trustworthy and truthful, it's more that people on one, or indeed both sides can make mistakes or be mistaken is all. We are always here to support retailers in whatever way we can. Overall we're delighted that you got your model and well done on Steve for securing that for you. Enjoy it, it really does look splendid on your layout. Cheers! Fran 2 1 3 Link to post Share on other sites More sharing options...
Melangoose Posted December 14, 2023 Share Posted December 14, 2023 1 hour ago, Accurascale Fran said: Hi @Melangoose, It is not about trustworthy and truthful, it's more that people on one, or indeed both sides can make mistakes or be mistaken is all. We are always here to support retailers in whatever way we can. Overall we're delighted that you got your model and well done on Steve for securing that for you. Enjoy it, it really does look splendid on your layout. Cheers! Fran Thank you Fran Link to post Share on other sites More sharing options...
geoffers Posted December 24, 2023 Share Posted December 24, 2023 Hats off to Accurascale. After having an issue with the stay-alive on 7800 "Torquay Manor" I was persuaded to return it on warranty for repair. Yesterday (23rd December) loco made a return to my local shop. A replacement loco was received and the stay-alive works. Thank you Accurascale 6 1 Link to post Share on other sites More sharing options...
duff man Posted December 30, 2023 Share Posted December 30, 2023 Fire box glow turn on issue. I'm having trouble turning on the firebox glow. My DCC system is a Prodigy advance two, loco instructions show firebox glow on AUX 1 which my handset doesn't appear to have. I do have a ACC button which has a on off function however this wont turn on the firebox glow. I have tried both the main and program track. Has anyone else encountered this problem ? If so any guidance would be most welcome please. Craig Link to post Share on other sites More sharing options...
meatloaf Posted December 30, 2023 Share Posted December 30, 2023 (edited) 6 minutes ago, duff man said: Fire box glow turn on issue. I'm having trouble turning on the firebox glow. My DCC system is a Prodigy advance two, loco instructions show firebox glow on AUX 1 which my handset doesn't appear to have. I do have a ACC button which has a on off function however this wont turn on the firebox glow. I have tried both the main and program track. Has anyone else encountered this problem ? If so any guidance would be most welcome please. Craig You need to use the F number given in the manual to turn it on. The acc button on your handset is for operating points etc. EDIT : Just looked at mine and theres no specific button. Is yours factory sound fitted? If so Does it come n with F8 coal shovelling? Mine has a Dapol imperium and the firebox comes on as soon as power is applied. Edited December 30, 2023 by meatloaf Link to post Share on other sites More sharing options...
duff man Posted December 30, 2023 Share Posted December 30, 2023 Thanks for the F8 tip, yes mine is factory sound fitted I will go and have a look. Link to post Share on other sites More sharing options...
duff man Posted December 30, 2023 Share Posted December 30, 2023 Just tried F8 and no glow maybe I have a problem if it should light up with the shovel sound. Thanks for the quick reply. Link to post Share on other sites More sharing options...
meatloaf Posted December 30, 2023 Share Posted December 30, 2023 7 minutes ago, duff man said: Just tried F8 and no glow maybe I have a problem if it should light up with the shovel sound. Thanks for the quick reply. Not sure have you tried F0 just in case? Link to post Share on other sites More sharing options...
duff man Posted December 30, 2023 Share Posted December 30, 2023 Yes I tried 0, I have been adjusting CV's so I may have done something to effect the glow. I could try a factory default reset just in case, do you happen to know what it is please? Link to post Share on other sites More sharing options...
meatloaf Posted December 30, 2023 Share Posted December 30, 2023 8 minutes ago, duff man said: Yes I tried 0, I have been adjusting CV's so I may have done something to effect the glow. I could try a factory default reset just in case, do you happen to know what it is please? Resetting CV8 to 8 will do a reset Link to post Share on other sites More sharing options...
duff man Posted December 30, 2023 Share Posted December 30, 2023 Thank you, I will have another look later tonight. Link to post Share on other sites More sharing options...
duff man Posted December 30, 2023 Share Posted December 30, 2023 Hi Meatloaf, Manor is sorted. I did a reset and tried F8 and the fire box glow was on. So many thanks for your help, I just don't understand why the sound list supplied makes no mention of this had this been the case I would of picked up on it at the beginning. I don't at this stage have any idea what I did wrong main thing is it's sorted. 2 2 Link to post Share on other sites More sharing options...
AForce Posted January 1 Share Posted January 1 Morning all and Happy New Year! For anyone interested, BVR has several DCC Ready Manors in stock for £135 each. https://www.burevalleymodels.com/c/241/Analogue 6 Link to post Share on other sites More sharing options...
RMweb Premium IOW O2 Posted January 3 RMweb Premium Share Posted January 3 On 01/01/2024 at 10:42, AForce said: For anyone interested, BVR has several DCC Ready Manors in stock for £135 each. https://www.burevalleymodels.com/c/241/Analogue Thanks, was going direct to Accura. for Fringford till I saw this earlier so snapped one up from Bure £140 all in.😃 1 Link to post Share on other sites More sharing options...
RMweb Premium IOW O2 Posted January 5 RMweb Premium Share Posted January 5 On 03/01/2024 at 21:07, IOW O2 said: Thanks, was going direct to Accura. for Fringford till I saw this earlier so snapped one up from Bure £140 all in.😃 Arrived today, and very pleased to post that Fringford runs beautifully (DC on Gaugemaster controllers) straight out the box as a model should, unlike Torquay, as earlier posts, which in comparison is a dog. No jackrabbit (or should that be Buckjumper 😆) starts like Torquay. Weathering tomorrow. All my theories on Torquay now void. 2 3 Link to post Share on other sites More sharing options...
RMweb Premium IOW O2 Posted January 6 RMweb Premium Share Posted January 6 (edited) 20 hours ago, IOW O2 said: All my theories on Torquay now void. Perhaps not quite, swapped tenders before started weathering Fringford, and heh ho, Torquay ran fine at slow speed, Fringf a dog, so something on Torquays PCB board or blanking plug amiss. As my earlier posts in October retailer wouldn't play ball initially and esp having now weathered it. Like on the 37 thread it would be handy if the manufacturer would with proof of purchase allow return to them for repair rather than faff with retailer, esp when they won't play ball. Edited January 6 by IOW O2 additional info 1 2 Link to post Share on other sites More sharing options...
RMweb Premium Fair Oak Junction Posted January 6 RMweb Premium Share Posted January 6 4 minutes ago, IOW O2 said: As my earlier posts in October retailer won't play ball having now weathered it. Similar situation described in the Class 37 thread. Have you contacted Accurascale themselves about it? https://www.rmweb.co.uk/forums/topic/149301-class-37-by-accurascale/?do=findComment&comment=5389758 Link to post Share on other sites More sharing options...
RMweb Premium IOW O2 Posted January 6 RMweb Premium Share Posted January 6 Just now, Fair Oak Junction said: Similar situation described in the Class 37 thread. Have you contacted Accurascale themselves about it? https://www.rmweb.co.uk/forums/topic/149301-class-37-by-accurascale/?do=findComment&comment=5389758 Ha ha, I just added some extra info to above, yes but they said go back to retailer (who is not a box shifter). Hornby and Bachmann allow this, which is why my blue WR 37 is direct with Accurascale, no more faff if there was an issue. 1 Link to post Share on other sites More sharing options...
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